I loved this coffee maker until the brew basket started to pop open while grinding, while brewing, or just because. I have had this coffee maker for less than a year. Additionally, finding the right 800 number to speak to someone about this is next to impossible. I will no longer be able to recommend this product.

By far the best coffee maker I've ever owned, it's easy to use and gives you a lot of customization options. The versatility between brewing directly to cup in the carafe for when you when you are hosting or just need an after work pick me up. Stop wasting your time with the bland Keurig. Once you try this, you'll never go back.

Makes a great cup of coffee. Love starting coffee machine from our bed. The online app is too simple, would be nice to be able to make more adjustments. Has been easy to clean and our new favorite addition in our kitchen.

Terrible machine. Mine leaked everywhere, the pieces don’t really fit together fully, and it’s incredibly big. The return process has been tedious and difficult which is different what GE advertises. Avoid.

Great coffee maker! Grinding and brewing is spot on and the different brew strengths are terrific. Coffee tastes amazing! Love the single serve or carafe options.

The product makes good coffee, but it has a design flaw. The basket door pops open during grinding and has to be held closed. It works for the first few brews, then starts popping open and won't stay closed. We returned the first one and got a second, which had the same problem so we returned the 2nd also.

Love everything about this product, but there’s one annoying issue. The coffee filter door keeps popping open during the grinding process. Even after cleaning it per instructions, the door keeps popping open. I may have to return it and just keep my 15 year old Cuisinart coffee maker that hasn’t had one issue since owning it. The reason my wife gifted me this coffee machine was because we’ve replaced all of our kitchen appliances with GE Profile and the stove top with Monogram.

[This review was collected as part of a promotion.] Exactly what I needed - a coffee maker that makes excellent regular american drip coffee with an automatic grinder for everyday drinking. With an added bonus of single cup - podless brewing to give me another option. First brew was excellent and met expectations.

[This review was collected as part of a promotion.] I can enjoy the best freshly brewed coffee in the comfort of my home. Finally, a coffee maker that can be tailored to my needs. I can brew 1 cup or a carafe at the strength I prefer. The superior quality of the coffee taste was the reason for my purchase, but knowing that my daily ritual is not contributing to our landfill is also essential.

[This review was collected as part of a promotion.] Best coffee maker I've ever owned! A burr grinder coffee marker that calculates how many beans to use was my #1 request. Beyond that, it offers personalization for grinding size, temperature and brew strength. The fact that it is pre-programed for the Gold standard was a plus! Was concerned about not having a heating element, but the stainless steel carafe keeps coffee hot and there is a timer that reflects how long it has been since brewing was complete. Fantastic choice - delicious coffee.