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Customer reviews for GE Profile Smart Grind & Brew Coffee Maker for
GE Profile Smart Grind & Brew Coffee Maker
4 out of 5 stars
stars
157 ratings157 reviews
  1. 5 stars57% (90)
  2. 4 stars13% (21)
  3. 3 stars10% (16)
  4. 2 stars7% (11)
  5. 1 star12% (19)
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Showing 11-20 of 157 reviews
May 4, 2026
Reviewer name: PDtheGreat
5 out of 5 stars
5 out of 5 stars review

Worth it

By far the best coffee maker I've ever owned, it's easy to use and gives you a lot of customization options. The versatility between brewing directly to cup in the carafe for when you when you are hosting or just need an after work pick me up. Stop wasting your time with the bland Keurig. Once you try this, you'll never go back.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Mar 6, 2026
Reviewer name: MattSchwab
1 out of 5 stars
1 out of 5 stars review

Pass on this one altogther

DO NOT BUY! We were very excited to get this coffee maker. I purchased in November as Christmas gift and we installed it last weekend (Feb 28th'26). Within three brews the brew basket mechanism that allows coffee to flow to the pot was breaking and quickly got worse. There seems to be a defect. We asked for a refund but due to the dates we can only get a new unit shipped. Unless they fix this design flaw the same will happen as the plastic that protects the spring is clearly not strong enough to sustain even basic use. I love GE appliances and have them in other places, the fur slice toaster is sweet, but this coffee maker is a dud and way too expensive to not work.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

Thank you for sharing your insights. We encourage you to give another unit a try and follow through with getting the replacement unit that was offered to you.

May 14, 2026
Reviewer name: Willx
5 out of 5 stars
5 out of 5 stars review

Great coffee maker

Great coffee maker! Grinding and brewing is spot on and the different brew strengths are terrific. Coffee tastes amazing! Love the single serve or carafe options.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from Magela@GEAppliances

We also love the flexibility this model offers, from fresh-ground single-serve brewing to full carafe options for sharing. The adjustable burr grinder with multiple settings helps deliver a consistent grind for a personalized coffee experience, while the bean-to-cup design adds convenience with every brew. On top of that, the large removable water reservoir also makes it easy to prepare multiple servings with fewer refills. This combination of thoughtful features makes it a great option for a variety of coffee preferences.

May 10, 2026
Reviewer name: BillDaThrill
4 out of 5 stars
4 out of 5 stars review

Great Way to Abandon K-Cups

Makes a great cup of coffee. Love starting coffee machine from our bed. The online app is too simple, would be nice to be able to make more adjustments. Has been easy to clean and our new favorite addition in our kitchen.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We're also huge fans of the coffee this unit brews and the convenient remote control features. We also love the adjustable burr grinder, which means each bean is precisely ground for your ideal coffee brew, every time. We will be passing your feedback about the app over to our app design team to review.

Jan 8, 2026
Reviewer name: Dissapointed 2
1 out of 5 stars
1 out of 5 stars review

Design flaw causes basket to pop open during grind

The product makes good coffee, but it has a design flaw. The basket door pops open during grinding and has to be held closed. It works for the first few brews, then starts popping open and won't stay closed. We returned the first one and got a second, which had the same problem so we returned the 2nd also.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We are sorry to hear of the difficulty with your coffee maker's basket door. We are always here to assist - please remember that you can contact us directly when you experience issues so that we can investigate and help with a resolution.

Dec 19, 2025
Reviewer name: open nickname
4 out of 5 stars
4 out of 5 stars review

nice machine

[Employee of ge_appliances] It has a good carafe. I haven't tried washing it in the dish washer - I'm concerned it will fall apart or separate like my last GE Cafe carafe. I've been hand washing, which is easy because of the large opening. It has nice features for coffee boldness and temperature plus delay brew. I really like the ability to brew a cup (single serve) and a carafe from the same machine with freshly ground beans. I look forward to doing that!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Jan 9, 2026
Reviewer name: Unhinged
1 out of 5 stars
1 out of 5 stars review

Stay away

This thing bews a great cup of coffee.... when it actually brews it! Wored great for a week.. Now it's add beans.. beans are full, add water. Water is full, I spend more time cleaning descaling and putting this thng back together than we do making coffee. The 10 cup capacity is silly! The app interface is more of a headache than convenience! I service the grinder every other day. Doesn't hold a ton of beans either. If you are single, and have time to kill this is the coffee pot for you.. if more than 1 person in the house requires coffee pass on the expensive paper weight! I would have got rid of it by now but the stupid thing is expensive!! So yes I have had the piece of junk for 5 months and pray I get a cup of coffee when I wake up!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We'd like to review this situation further with your coffee maker. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.

Jan 14, 2026
Reviewer name: terrild
5 out of 5 stars
5 out of 5 stars review

Awesome coffee station, full of useful options

This is a replacement for the 2 Cuisinart's we have had over the years, so far I love it, much quieter, I like how you can do a mug option, I like the water holder a lot too and all the options for brew strength and temp, that is a huge plus! Only complaint is the water sprinkler thing that gets full of grounds every time you use it. So far so good though!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Nov 7, 2025
Reviewer name: JanMW
3 out of 5 stars
3 out of 5 stars review

Average coffee maker

Makes good coffee, but the coffee grounds climb all the way up the sides of the filter and are a mess to clean. The bin that holds the ground coffee is a bit difficult to get out of the coffee maker and the area beneath the bin has coffee stains and bits of ground coffee in it every day that can not be completely cleaned. The setting to have the coffee brewed each morning has to be activated each day - you cannot set it to brew coffee each day, say at 7am, for example. The bin that holds the coffee beans is a bit small and has to be refilled every 2-3 days. I replaced my other brand coffee maker with this one and regret it.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE Appliances

We would like to help and provide some guidance. We have some tips to help with keeping the coffee maker clean. We would recommend reviewing the tips in your manual under the care and cleaning section on page 18 that we will link below. https://products-salsify.geappliances.com/image/upload/s--cC1rjPAV--/ecjcyupktooqsdqjegig.pdf Regarding the scheduling. Using the SmartHQ Mobile app for your unit allows you to set up and schedule brews. Please see the link here (page 22) on how to use this feature. https://products-salsify.geappliances.com/image/upload/s--thCEHWDc--/fegetdyhzbcplyavwaij.pdf

Dec 13, 2025
Reviewer name: Marlboro Man
5 out of 5 stars
5 out of 5 stars review

Marlboro Man coffee

[This review was collected as part of a promotion.] So far so good. Appreciate the temp control options and burr grinder options. Primary use with carafe which is well designed compared to competition. Appears to absorb some water in beans so be prepared for reduced output. Nice design overall. Bean hopper and burr grinder and water well separated. Most important is coffee now has taste! ( Using ame beans as old machine from well known competitor

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592