Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for GE Profile Smart Grind & Brew Coffee Maker for
GE Profile Smart Grind & Brew Coffee Maker
4.1 out of 5 stars
stars
151 ratings151 reviews
  1. 5 stars60% (90)
  2. 4 stars14% (21)
  3. 3 stars9% (14)
  4. 2 stars7% (10)
  5. 1 star11% (16)
Sort by |
Showing 1-10 of 151 reviews
Aug 31, 2026
Reviewer name: ShopgirlNJ
5 out of 5 stars
5 out of 5 stars review

Beautiful and Efficient

Beautiful and efficient. We love our GE Grind and Brew Coffeemaker! Easy to understand and setup especially when linked to the Smart HQ app. Newly ground coffee is ready each morning! Matches with our other GE Profile kitchen appliances, too. A great purchase!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
May 25, 2026
Reviewer name: GatorsRule
5 out of 5 stars
5 out of 5 stars review

Best Coffee Maker ever

So far the coffee maker has been excellent beyond expectations based on the ratings in Amazon... (1) Quality and consistency is great (2) Minimal noise during grinning (3) great options in sizes as well as picking the desired brewing temperature. (4) Connectivity is great, whether you can program, use the phone or use google to make the coffee is a great flexibility

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Jun 26, 2026
Reviewer name: CoffeeFan
5 out of 5 stars
5 out of 5 stars review

Good Purchase

We've replaced 2 products and reduced overall countertop space with this machine. While very expensive (risky!) we've replaced a Keurig and an Expresso machine. We haven't found a reason to return it. It's quiet and effective. I appreciate the integrated grinder, the various options for cups (like 4 cups up to 10) and the ability to just brew a mug size, the thermal carafe, the whimsical sounds and the digital interface.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Feb 11, 2026
Reviewer name: arps
4 out of 5 stars
4 out of 5 stars review

Almost perfect... at least for me.

There aren't many options that offer both carafe and single serve options in a home machine. But of the few that I found and/or tried, this is the better option, hands down. With only a tweak or two, it would absolutely be in a class of its own, if it's not already. The goods things... Water volume - I mostly use it as a single serve machine and I get about 6 large 14oz cups from a tank, which covers at least 2 typical days or more for me, and runs out just before the bean hopper does - nice. Consistency - Each cup has been just like the previous with the same settings, i.e. same volume, same grinds in the basket, same flavor, etc. (Another machine from a different mfgr often times wasn't even close between cups). It's quiet - The grinder is the quietest of any that I've compared - really impressive. From my phone, from my bed - With just a few taps of my phone, I can start the machine from anywhere. Added controls - At least from the app, there are nice options to adjust various aspects of the brew, such as grinding time, bloom, etc. Cleanup - So far has been quite simple. The grinder doesn't make a horrible mess all over as I've seen in others, and I like that! Takes me less than 30 seconds to clean the basket and mesh filter between cups. Well worth it knowing that I'm getting a fresh bean-to-cup every time. Size and style - Fits beautifully underneath my cabinet and takes up much less space than a typical machine, especially when you have a separate grinder! And it looks so much better, too! What keeps it from getting the 5th star?.... The slider - Don't forget to confirm the adjustment. The slider is what depresses the stopper in the basket so that it will release and fill a single cup since a carafe is not underneath to press it manually. I've forgotten it a time or two, and fortunately, it didn't overflow. Instead, it was like an infusion where the grounds sit in the water for an extended period of time. The cup of coffee was good, but it caused a little silt in the bottom of the cup which leaves an off-putting texture in your mouth. I think that's something that could be fixed on future models. Different settings based upon access - Not all features and/or adjustments can be made manually. There are more options for control via the app than from the manual touch pad interface. No bloom selections, grind time adjustment, etc. from the manual controls. That's unfortunate. Restricted height - Would be really nice if a small portion of the drip tray could be removed to accommodate a larger travel mug. Seems that everyone likes about 7" clearance, but I have a couple of travel mugs/thermoses that are just a little taller. The additional inch or two that that would accommodate would go a long way. And, too much height, sometimes - Although any splatter that I've gotten has been rather minimal, a foldable stand that would accommodate a shorter mug would be nice. As I mentioned earlier, I use a rather large mug and there will occasionally be a few splatter droplets outside the mug. But a smaller mug results in a larger mess that could easily be avoided if the mug were lifted an inch or two. So all in all, no regrets. I know that the imperfections are probably kinda picky, but at a price point that this machine falls in to, I don't feel like it's asking too much. And at the end of the day, it's a MUCH better machine than any others of a similar price.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Jul 2, 2026
Reviewer name: Dave S 630
3 out of 5 stars
3 out of 5 stars review

Disappointed at this price point

Grinder screws up. Says it’s out of beans when it is not. Grinder location is too close to edge of bin and beans struggle To drop in. Coffee strength is inconsistent , temperature is inaccurate. Nice aesthetic and would be nice if everything worked as advertised. The cuisinart maker with burr grinder is much better but they quit making it.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We do see you are working with a member of our team regarding this and would recommend reaching back out to them if you need further assistance.

Feb 14, 2026
Reviewer name: A bit annoyed
2 out of 5 stars
2 out of 5 stars review

Great coffee, but....

The coffee that it makes is flavorful - however it is a problem with the machine. The side vent spits and leaks water out as if it was a small geyser. It also leaks water out onto the carafe and then will start to leak out of the bottom if you don't soak the water up after every use.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

Thank you for reaching out and providing these details. We want to help and see that you are currently working with someone on our team for a resolution.

Feb 17, 2026
Reviewer name: mlynnb1234
2 out of 5 stars
2 out of 5 stars review

Brew basket pops open

I loved this coffee maker until the brew basket started to pop open while grinding, while brewing, or just because. I have had this coffee maker for less than a year. Additionally, finding the right 800 number to speak to someone about this is next to impossible. I will no longer be able to recommend this product.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We see that you've been in contact with our internal team and are working towards a resolution. We recommend continuing to work with us directly on this.

Feb 4, 2026
Reviewer name: johnnyhep
2 out of 5 stars
2 out of 5 stars review

Kind of a Lemon.. ..I'm throwing mine in the trash

I've had the maker for about a year. The catch for the grounds basket is junk. Mine pop's open consistently. That stops the cycle, but will restart when closed. It seems like the basket assembly just has too much slop. There's a support that should help locate the basket to keep it from popping open, but doesn't. I don't know if it's materials, tolerancing, thermal effects, but it's crappy. Ultimately while trying to get the basket to stay closed, I broke the the tab on the basket that keeps it closed. It doesn't seem like the basket assembly is replaceable. So, this is headed for the trash. The app is below average. Won't allow a scheduled x-strong 10-cup brew. But you can do that as a predefined brew and just manually start it through the app... The app allows for additional grind time which is nice, because the brews are otherwise on the weak side. The hopper is a little small, but holds about 3-4 pots worth of beans for x-strong

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We'd like to assist with the operation of your coffee maker. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.

Feb 15, 2026
Reviewer name: Aftercorbu
1 out of 5 stars
1 out of 5 stars review

Brew Basket Opens During Grind

Machine is only a couple of months old and the brew basket pops open as soon as the grind function begins. I have cleaned all areas and components. I have descaled (even though more or less new) as well. Changed the setting for a more course grind. The basket itself has a lot of play. Will be returning and hope for a new machine that will work. We do like the quality of the coffee when it does brew.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We'd like to assist with the brew basket of your coffee maker popping open. Expect an email from one of our team members soon to gather further information. Please reply when you can.

Mar 6, 2026
Reviewer name: MattSchwab
1 out of 5 stars
1 out of 5 stars review

Pass on this one altogther

DO NOT BUY! We were very excited to get this coffee maker. I purchased in November as Christmas gift and we installed it last weekend (Feb 28th'26). Within three brews the brew basket mechanism that allows coffee to flow to the pot was breaking and quickly got worse. There seems to be a defect. We asked for a refund but due to the dates we can only get a new unit shipped. Unless they fix this design flaw the same will happen as the plastic that protects the spring is clearly not strong enough to sustain even basic use. I love GE appliances and have them in other places, the fur slice toaster is sweet, but this coffee maker is a dud and way too expensive to not work.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

Thank you for sharing your insights. We encourage you to give another unit a try and follow through with getting the replacement unit that was offered to you.