Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for GE Profile Smart Grind & Brew Coffee Maker for
GE Profile Smart Grind & Brew Coffee Maker
4 out of 5 stars
stars
157 ratings157 reviews
  1. 5 stars57% (90)
  2. 4 stars13% (21)
  3. 3 stars10% (16)
  4. 2 stars7% (11)
  5. 1 star12% (19)
Sort by |
Showing 1-10 of 157 reviews
Aug 31, 2026
Reviewer name: ShopgirlNJ
5 out of 5 stars
5 out of 5 stars review

Beautiful and Efficient

Beautiful and efficient. We love our GE Grind and Brew Coffeemaker! Easy to understand and setup especially when linked to the Smart HQ app. Newly ground coffee is ready each morning! Matches with our other GE Profile kitchen appliances, too. A great purchase!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
May 4, 2026
Reviewer name: PDtheGreat
5 out of 5 stars
5 out of 5 stars review

Worth it

By far the best coffee maker I've ever owned, it's easy to use and gives you a lot of customization options. The versatility between brewing directly to cup in the carafe for when you when you are hosting or just need an after work pick me up. Stop wasting your time with the bland Keurig. Once you try this, you'll never go back.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Oct 13, 2026
Reviewer name: hollandkell
3 out of 5 stars
3 out of 5 stars review

Love/hate

[This review was collected as part of a promotion.] This coffee pot is great until it’s not. The coffee is very strong, no matter what setting you use. The carafe doesn’t keep it warm very long so you have to use the hottest setting. We are on our third one which has been replaced by GE under the warranty. Thank goodness for that. The water sensor has some sort of issue over time where it doesn’t realize the well has water and won’t brew. Hopefully this third pot lasts more than three months like the first two.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We're glad our team was able to assist you with the warranty replacements. If you ever need any further assistance, we're happy to help.

Oct 8, 2026
Reviewer name: OCkevin
3 out of 5 stars
3 out of 5 stars review

Great coffee, grinder broken

This smart coffee pot has all the features I was looking for, but within 6 months the grinder failed on 2 appliances. After the 2nd failed, I hunted for an alternative. Ultimately, I chose to keep the broken GE Profile because other "dumb" coffee pots didn't offer the smart functionality that this model retained even with a non-functional (broken) grinder, and all built-in grinders are temperamental at best and most fail. So now I use pre-ground coffee in the GE but enjoy the great brewing technology, a large water reservoir, excellent timers, wifi functionality, and multiple brewing options not found in other devices on the market. I miss the quality and convenience of freshly ground coffee, but compared to the alternatives on the market this is a very good coffee pot. If only the grinder worked it would be 5 stars and easily the best coffee pot on the market.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We'd like to look into this situation further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.

Jul 2, 2026
Reviewer name: Dave S 630
3 out of 5 stars
3 out of 5 stars review

Disappointed at this price point

Grinder screws up. Says it’s out of beans when it is not. Grinder location is too close to edge of bin and beans struggle To drop in. Coffee strength is inconsistent , temperature is inaccurate. Nice aesthetic and would be nice if everything worked as advertised. The cuisinart maker with burr grinder is much better but they quit making it.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We do see you are working with a member of our team regarding this and would recommend reaching back out to them if you need further assistance.

Sep 28, 2026
Reviewer name: Sue668
2 out of 5 stars
2 out of 5 stars review

Good coffee but not worth the money or trouble.

[This review was collected as part of a promotion.] This coffee maker makes great coffee, however, it is a pain in the neck. The vibration from grinding the beans causes the basket to swing open, spilling coffee everywhere. Then you have clean it all up and start over. Not fun in the early AM. Cleaning the grinder is also difficult because you have to empty all the beans from the chute, tip the thing over and clean up. Then there is the disc under the grinder that has to be cleaned right away after brewing or you will have grounds falling on the bottom. I just got tired of all these things, especially having to hold onto the basket during grinding and am giving it away.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We appreciate your feedback; we are going to share your comments with our product team for review.

Oct 13, 2026
Reviewer name: Dbnc
1 out of 5 stars
1 out of 5 stars review

Worked at first then died

[This review was collected as part of a promotion.] Works great out of box. After a few months the chute where the coffee is ground and passes to the bin kept getting clogged. We tried everything to clean it but couldn’t get the sensor to stop giving us the clean error. Eventually we got it clean only for it to happen again on next pot. Tried getting support but it was online only or pay a service tech so we gave up and bought a Breville.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We understand that you have disposed of your coffee maker. We always recommend reaching out to us directly for product assistance so that we can work with you before you dispose of a product. In this way, we can troubleshoot the issue and give you possible pathways toward a resolution; we’re always here to help.

Oct 9, 2026
Reviewer name: Ge drip
1 out of 5 stars
1 out of 5 stars review

GE Profile drip coffee maker

[This review was collected as part of a promotion.] The first coffee maker had a defective door. The replacement does not connect to my phone after hours of trouble shooting. It was nice for the first month or so that it worked. Now its just another manual drop coffee maker.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

For assistance with connecting to WiFi, please contact our Connected Home Team directly at 1-800-220-6899, Monday - Friday, 9am - 9pm EST, Saturday 9am - 3pm EST, or email connected@help.geappliances.com.

Sep 27, 2026
Reviewer name: NovaCat94
1 out of 5 stars
1 out of 5 stars review

Do not buy this coffee machine

[This review was collected as part of a promotion.] Do not buy and listen to the other reviews. This machine has a design flaw resulting in water pouring out of the device and flooding the countertop. All of the features are great on paper, but the build execution isn’t there. Don’t make the mistake that I made in thinking you’d be able to use it “the right way,” and everyone else made mistakes in setting it up. The coffee machine is the problem. It’s good bad - I really wanted this to work.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We see that you've been in contact with our internal team and are working towards a resolution. We recommend continuing to work with us directly on this.

Mar 6, 2026
Reviewer name: MattSchwab
1 out of 5 stars
1 out of 5 stars review

Pass on this one altogther

DO NOT BUY! We were very excited to get this coffee maker. I purchased in November as Christmas gift and we installed it last weekend (Feb 28th'26). Within three brews the brew basket mechanism that allows coffee to flow to the pot was breaking and quickly got worse. There seems to be a defect. We asked for a refund but due to the dates we can only get a new unit shipped. Unless they fix this design flaw the same will happen as the plastic that protects the spring is clearly not strong enough to sustain even basic use. I love GE appliances and have them in other places, the fur slice toaster is sweet, but this coffee maker is a dud and way too expensive to not work.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

Thank you for sharing your insights. We encourage you to give another unit a try and follow through with getting the replacement unit that was offered to you.