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Customer reviews for GE Profile Smart Grind & Brew Coffee Maker for
GE Profile Smart Grind & Brew Coffee Maker
4.1 out of 5 stars
stars
149 ratings149 reviews
  1. 5 stars60% (89)
  2. 4 stars14% (21)
  3. 3 stars9% (14)
  4. 2 stars7% (10)
  5. 1 star10% (15)
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Showing 1-10 of 149 reviews
Dec 31, 2025
Jim in Alabama
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I have had two GE Cafe coffee makers over the past few years and I love them. I only buy SCA-certified coffee makers, as they are the only coffee makers that I know will brew my coffee hot enough. What sets GE makers apart is the Smart HQ app, which is the only app that allows you to brew a pot of coffee whenever you want, without the need to set a timer (don't be fooled by overpriced, cheap makers, as their app is garbage)! I have very limited space in my coffee bar, and I am getting a new espresso machine which is wider than my current one. This requires me to get a slimmer coffee maker, hence the need for a new one. The profile is only 7” wide, so it is a great fit (it is tall, but that isn't a problem for me). I love the addition of the grind and brew feature, which allows for a fresher pot than when I grind my beans the night before brewing. I believe that this maker is also a great value, and is fairly priced. Outstanding!!!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Dec 4, 2025
Love this for me
5 out of 5 stars review

Finally, art meets practically.

[This review was collected as part of a promotion.] I can enjoy the best freshly brewed coffee in the comfort of my home. Finally, a coffee maker that can be tailored to my needs. I can brew 1 cup or a carafe at the strength I prefer. The superior quality of the coffee taste was the reason for my purchase, but knowing that my daily ritual is not contributing to our landfill is also essential.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Jun 26, 2026
CoffeeFan
5 out of 5 stars review

Good Purchase

We've replaced 2 products and reduced overall countertop space with this machine. While very expensive (risky!) we've replaced a Keurig and an Expresso machine. We haven't found a reason to return it. It's quiet and effective. I appreciate the integrated grinder, the various options for cups (like 4 cups up to 10) and the ability to just brew a mug size, the thermal carafe, the whimsical sounds and the digital interface.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Jan 14, 2026
terrild
5 out of 5 stars review

Awesome coffee station, full of useful options

This is a replacement for the 2 Cuisinart's we have had over the years, so far I love it, much quieter, I like how you can do a mug option, I like the water holder a lot too and all the options for brew strength and temp, that is a huge plus! Only complaint is the water sprinkler thing that gets full of grounds every time you use it. So far so good though!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
May 4, 2026
PDtheGreat
5 out of 5 stars review

Worth it

By far the best coffee maker I've ever owned, it's easy to use and gives you a lot of customization options. The versatility between brewing directly to cup in the carafe for when you when you are hosting or just need an after work pick me up. Stop wasting your time with the bland Keurig. Once you try this, you'll never go back.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
May 25, 2026
GatorsRule
5 out of 5 stars review

Best Coffee Maker ever

So far the coffee maker has been excellent beyond expectations based on the ratings in Amazon... (1) Quality and consistency is great (2) Minimal noise during grinning (3) great options in sizes as well as picking the desired brewing temperature. (4) Connectivity is great, whether you can program, use the phone or use google to make the coffee is a great flexibility

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Jul 2, 2026
Dave S 630
3 out of 5 stars review

Disappointed at this price point

Grinder screws up. Says it's out of beans when it is not. Grinder location is too close to edge of bin and beans struggle To drop in. Coffee strength is inconsistent , temperature is inaccurate. Nice aesthetic and would be nice if everything worked as advertised. The cuisinart maker with burr grinder is much better but they quit making it.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We do see you are working with a member of our team regarding this and would recommend reaching back out to them if you need further assistance.

Dec 6, 2025
falcnjet
3 out of 5 stars review

A lot of money for a conceptually flawed appliance

Opening the basket holder lid pulls it out of its seat. You can't close the basket holder unless you get it seated and it takes some effort to seat it. Takes 3-4 minutes to make a cup. Spills coffee when the basket holder is opened unless it's allowed to dry after brewing. Major cleanup job with every cup. If you use it mostly for one-cup, you have to store the large basket somewhere. The user manual isn't very useful for anything but setting it up initially. The app is pretty useless: why do you need bluetooth connectivity to brew or program something that requires you to be present to load it with coffee, etc? Youtube indicates that the voice command is unreliable, as if you needed that either. Bright side? You can make a great cup of coffee with it. Oh, and it's pretty.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from Cafe_Appliances

We value your feedback and will share with our product team.

Jan 8, 2026
Dissapointed 2
1 out of 5 stars review

Design flaw causes basket to pop open during grind

The product makes good coffee, but it has a design flaw. The basket door pops open during grinding and has to be held closed. It works for the first few brews, then starts popping open and won't stay closed. We returned the first one and got a second, which had the same problem so we returned the 2nd also.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We are sorry to hear of the difficulty with your coffee maker's basket door. We are always here to assist - please remember that you can contact us directly when you experience issues so that we can investigate and help with a resolution.

Feb 20, 2026
Nononoway
1 out of 5 stars review

Awfully made product

Terrible machine. Mine leaked everywhere, the pieces don't really fit together fully, and it's incredibly big. The return process has been tedious and difficult which is different what GE advertises. Avoid.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

Please double check to be sure the shower head is installed correctly. The word front should be visible to you and the tab will be in the back. If this issue continues, please call 1-800-430-1757. We have also updated your case.