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Customer reviews for GE Profile Smart Grind & Brew Coffee Maker for
GE Profile Smart Grind & Brew Coffee Maker
4 out of 5 stars
stars
157 ratings157 reviews
  1. 5 stars57% (90)
  2. 4 stars13% (21)
  3. 3 stars10% (16)
  4. 2 stars7% (11)
  5. 1 star12% (19)
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Showing 21-30 of 157 reviews
Nov 7, 2025
Reviewer name: JanMW
3 out of 5 stars
3 out of 5 stars review

Average coffee maker

Makes good coffee, but the coffee grounds climb all the way up the sides of the filter and are a mess to clean. The bin that holds the ground coffee is a bit difficult to get out of the coffee maker and the area beneath the bin has coffee stains and bits of ground coffee in it every day that can not be completely cleaned. The setting to have the coffee brewed each morning has to be activated each day - you cannot set it to brew coffee each day, say at 7am, for example. The bin that holds the coffee beans is a bit small and has to be refilled every 2-3 days. I replaced my other brand coffee maker with this one and regret it.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE Appliances

We would like to help and provide some guidance. We have some tips to help with keeping the coffee maker clean. We would recommend reviewing the tips in your manual under the care and cleaning section on page 18 that we will link below. https://products-salsify.geappliances.com/image/upload/s--cC1rjPAV--/ecjcyupktooqsdqjegig.pdf Regarding the scheduling. Using the SmartHQ Mobile app for your unit allows you to set up and schedule brews. Please see the link here (page 22) on how to use this feature. https://products-salsify.geappliances.com/image/upload/s--thCEHWDc--/fegetdyhzbcplyavwaij.pdf

Dec 2, 2025
Reviewer name: Hilaire
2 out of 5 stars
2 out of 5 stars review

Brew basket is junk

The machine looks good, and I like the functionality of the grinder built in. Have had this for maybe 1 month and now the brew basket will not stay closed. Have to hold it closed for it to actually grind the beans. Really disappointed in this as this is not a cheap appliance.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We do see a member of our team is working with you regarding this issue. We would recommend continuing to work with them as they will be best to help assist.

Dec 8, 2025
Reviewer name: AJ_brewmaster
5 out of 5 stars
5 out of 5 stars review

Great auto grind drip coffee maker with features

[This review was collected as part of a promotion.] Exactly what I needed - a coffee maker that makes excellent regular american drip coffee with an automatic grinder for everyday drinking. With an added bonus of single cup - podless brewing to give me another option. First brew was excellent and met expectations.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Dec 31, 2025
Reviewer name: Jim in Alabama
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I have had two GE Cafe coffee makers over the past few years and I love them. I only buy SCA-certified coffee makers, as they are the only coffee makers that I know will brew my coffee hot enough. What sets GE makers apart is the Smart HQ app, which is the only app that allows you to brew a pot of coffee whenever you want, without the need to set a timer (don’t be fooled by overpriced, cheap makers, as their app is garbage)! I have very limited space in my coffee bar, and I am getting a new espresso machine which is wider than my current one. This requires me to get a slimmer coffee maker, hence the need for a new one. The profile is only 7” wide, so it is a great fit (it is tall, but that isn’t a problem for me). I love the addition of the grind and brew feature, which allows for a fresher pot than when I grind my beans the night before brewing. I believe that this maker is also a great value, and is fairly priced. Outstanding!!!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Jan 9, 2026
Reviewer name: Unhinged
1 out of 5 stars
1 out of 5 stars review

Stay away

This thing bews a great cup of coffee.... when it actually brews it! Wored great for a week.. Now it's add beans.. beans are full, add water. Water is full, I spend more time cleaning descaling and putting this thng back together than we do making coffee. The 10 cup capacity is silly! The app interface is more of a headache than convenience! I service the grinder every other day. Doesn't hold a ton of beans either. If you are single, and have time to kill this is the coffee pot for you.. if more than 1 person in the house requires coffee pass on the expensive paper weight! I would have got rid of it by now but the stupid thing is expensive!! So yes I have had the piece of junk for 5 months and pray I get a cup of coffee when I wake up!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We'd like to review this situation further with your coffee maker. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.

Jan 14, 2026
Reviewer name: terrild
5 out of 5 stars
5 out of 5 stars review

Awesome coffee station, full of useful options

This is a replacement for the 2 Cuisinart's we have had over the years, so far I love it, much quieter, I like how you can do a mug option, I like the water holder a lot too and all the options for brew strength and temp, that is a huge plus! Only complaint is the water sprinkler thing that gets full of grounds every time you use it. So far so good though!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Jan 24, 2026
Reviewer name: Jahfamily
1 out of 5 stars
1 out of 5 stars review

Awful, weak coffee

I’ve only used the coffee maker to make single cups, which is why I bought it. No matter what I do the coffee is incredibly weak. I’ve set it on gold. I’ve set it on bold I’ve set it on extra bold, I have adjusted the grind size. Nothing works. I get weak watery coffee every time.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We'd like to assist with this issue you're having with your coffee. As adjusting the strength isn't helping, we recommend adjusting the grind time. This affects the amount of grounds added and therefore the strength. More information about what to try to adjust the brew strength is available in this article, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000065332 We'll also be reaching out over email to discuss this with you further. Please respond at your earliest convenience.

Feb 14, 2026
Reviewer name: A bit annoyed
2 out of 5 stars
2 out of 5 stars review

Great coffee, but....

The coffee that it makes is flavorful - however it is a problem with the machine. The side vent spits and leaks water out as if it was a small geyser. It also leaks water out onto the carafe and then will start to leak out of the bottom if you don't soak the water up after every use.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

Thank you for reaching out and providing these details. We want to help and see that you are currently working with someone on our team for a resolution.

Nov 11, 2025
Reviewer name: Lkfelter
4 out of 5 stars
4 out of 5 stars review

Fresh ground coffee…ahhhh

[This review was collected as part of a promotion.] Brews great coffee. Been a little learning curve because the coffee basket runs over and puts grounds in the coffee. This is happening when making a whole pot. Love the Bluetooth. Make it from bed! Only issue is that the bean container is small so you have to fill it more. Looks great in the kitchen! Makes a great cup of fresh ground coffee.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Feb 11, 2026
Reviewer name: arps
4 out of 5 stars
4 out of 5 stars review

Almost perfect... at least for me.

There aren't many options that offer both carafe and single serve options in a home machine. But of the few that I found and/or tried, this is the better option, hands down. With only a tweak or two, it would absolutely be in a class of its own, if it's not already. The goods things... Water volume - I mostly use it as a single serve machine and I get about 6 large 14oz cups from a tank, which covers at least 2 typical days or more for me, and runs out just before the bean hopper does - nice. Consistency - Each cup has been just like the previous with the same settings, i.e. same volume, same grinds in the basket, same flavor, etc. (Another machine from a different mfgr often times wasn't even close between cups). It's quiet - The grinder is the quietest of any that I've compared - really impressive. From my phone, from my bed - With just a few taps of my phone, I can start the machine from anywhere. Added controls - At least from the app, there are nice options to adjust various aspects of the brew, such as grinding time, bloom, etc. Cleanup - So far has been quite simple. The grinder doesn't make a horrible mess all over as I've seen in others, and I like that! Takes me less than 30 seconds to clean the basket and mesh filter between cups. Well worth it knowing that I'm getting a fresh bean-to-cup every time. Size and style - Fits beautifully underneath my cabinet and takes up much less space than a typical machine, especially when you have a separate grinder! And it looks so much better, too! What keeps it from getting the 5th star?.... The slider - Don't forget to confirm the adjustment. The slider is what depresses the stopper in the basket so that it will release and fill a single cup since a carafe is not underneath to press it manually. I've forgotten it a time or two, and fortunately, it didn't overflow. Instead, it was like an infusion where the grounds sit in the water for an extended period of time. The cup of coffee was good, but it caused a little silt in the bottom of the cup which leaves an off-putting texture in your mouth. I think that's something that could be fixed on future models. Different settings based upon access - Not all features and/or adjustments can be made manually. There are more options for control via the app than from the manual touch pad interface. No bloom selections, grind time adjustment, etc. from the manual controls. That's unfortunate. Restricted height - Would be really nice if a small portion of the drip tray could be removed to accommodate a larger travel mug. Seems that everyone likes about 7" clearance, but I have a couple of travel mugs/thermoses that are just a little taller. The additional inch or two that that would accommodate would go a long way. And, too much height, sometimes - Although any splatter that I've gotten has been rather minimal, a foldable stand that would accommodate a shorter mug would be nice. As I mentioned earlier, I use a rather large mug and there will occasionally be a few splatter droplets outside the mug. But a smaller mug results in a larger mess that could easily be avoided if the mug were lifted an inch or two. So all in all, no regrets. I know that the imperfections are probably kinda picky, but at a price point that this machine falls in to, I don't feel like it's asking too much. And at the end of the day, it's a MUCH better machine than any others of a similar price.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592