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Customer reviews for GE Profile Smart Grind & Brew Coffee Maker for
GE Profile Smart Grind & Brew Coffee Maker
4.1 out of 5 stars
stars
151 ratings151 reviews
  1. 5 stars60% (90)
  2. 4 stars14% (21)
  3. 3 stars9% (14)
  4. 2 stars7% (10)
  5. 1 star11% (16)
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Showing 21-30 of 151 reviews
Dec 13, 2025
Reviewer name: Marlboro Man
5 out of 5 stars
5 out of 5 stars review

Marlboro Man coffee

[This review was collected as part of a promotion.] So far so good. Appreciate the temp control options and burr grinder options. Primary use with carafe which is well designed compared to competition. Appears to absorb some water in beans so be prepared for reduced output. Nice design overall. Bean hopper and burr grinder and water well separated. Most important is coffee now has taste! ( Using ame beans as old machine from well known competitor

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Oct 5, 2025
Reviewer name: Taylor JB
1 out of 5 stars
1 out of 5 stars review

2 machines, 2 months and 2 many beans

This is our second time giving this machine the chance to work appropriately. Two different machines, two months of proper working and then, THERE ARE NEVER THE CORRECT AMOUNT OF BEANS. We have to literally open the flap, do nothing to the beans, press BREW and POOF! it’s working. I’m done. If GE doesn’t want this machine, I’m going to throw it away. I hope Shark makes a better product.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We are sorry to hear your experience, and we want to help you with your unit. We recommend calling our warranty team at 833-426-3393.

Jan 14, 2026
Reviewer name: terrild
5 out of 5 stars
5 out of 5 stars review

Awesome coffee station, full of useful options

This is a replacement for the 2 Cuisinart's we have had over the years, so far I love it, much quieter, I like how you can do a mug option, I like the water holder a lot too and all the options for brew strength and temp, that is a huge plus! Only complaint is the water sprinkler thing that gets full of grounds every time you use it. So far so good though!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Jan 9, 2026
Reviewer name: Unhinged
1 out of 5 stars
1 out of 5 stars review

Stay away

This thing bews a great cup of coffee.... when it actually brews it! Wored great for a week.. Now it's add beans.. beans are full, add water. Water is full, I spend more time cleaning descaling and putting this thng back together than we do making coffee. The 10 cup capacity is silly! The app interface is more of a headache than convenience! I service the grinder every other day. Doesn't hold a ton of beans either. If you are single, and have time to kill this is the coffee pot for you.. if more than 1 person in the house requires coffee pass on the expensive paper weight! I would have got rid of it by now but the stupid thing is expensive!! So yes I have had the piece of junk for 5 months and pray I get a cup of coffee when I wake up!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We'd like to review this situation further with your coffee maker. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.

Dec 2, 2025
Reviewer name: Hilaire
2 out of 5 stars
2 out of 5 stars review

Brew basket is junk

The machine looks good, and I like the functionality of the grinder built in. Have had this for maybe 1 month and now the brew basket will not stay closed. Have to hold it closed for it to actually grind the beans. Really disappointed in this as this is not a cheap appliance.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We do see a member of our team is working with you regarding this issue. We would recommend continuing to work with them as they will be best to help assist.

Oct 25, 2025
Reviewer name: eilinluvsyou_6531
5 out of 5 stars
5 out of 5 stars review

Excellent coffee maker that’s easy to use, customi

[This review was collected as part of a promotion.] I really enjoy using the GE Profile Smart Grind and Brew Coffee Maker. The brewing options are very versatile and let me choose exactly how strong I want my coffee. I love that it’s podless, so I can use my own beans and always get a fresh grind for every cup. The design looks sleek and modern on my counter, and it’s surprisingly easy to clean. It feels durable and well made, with simple controls that make it convenient for daily use. Perfect for anyone who loves freshly ground coffee without the waste of pods.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Oct 21, 2025
Reviewer name: avasan01
3 out of 5 stars
3 out of 5 stars review

Nice cup of coffee..crappy app.

[This review was collected as part of a promotion.] Brews a great cup of coffee. The app sucks ! does not allow me to save a schedule. Not intuitive. Constantly floods me with notifications that are false positives. I disabled the bean sensor that helped a bit. The rest of the notifications are just random nonsense i.e. ensure filter basket is seated etc etc. Please fix the app !!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE_Appliances

We will be passing your feedback about the app and connectivity over to our team to review. We also recommend potentially disconnecting your coffee maker and reconnecting, as this can sometimes clear up issues with the app.

Nov 7, 2025
Reviewer name: JanMW
3 out of 5 stars
3 out of 5 stars review

Average coffee maker

Makes good coffee, but the coffee grounds climb all the way up the sides of the filter and are a mess to clean. The bin that holds the ground coffee is a bit difficult to get out of the coffee maker and the area beneath the bin has coffee stains and bits of ground coffee in it every day that can not be completely cleaned. The setting to have the coffee brewed each morning has to be activated each day - you cannot set it to brew coffee each day, say at 7am, for example. The bin that holds the coffee beans is a bit small and has to be refilled every 2-3 days. I replaced my other brand coffee maker with this one and regret it.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from GE Appliances

We would like to help and provide some guidance. We have some tips to help with keeping the coffee maker clean. We would recommend reviewing the tips in your manual under the care and cleaning section on page 18 that we will link below. https://products-salsify.geappliances.com/image/upload/s--cC1rjPAV--/ecjcyupktooqsdqjegig.pdf Regarding the scheduling. Using the SmartHQ Mobile app for your unit allows you to set up and schedule brews. Please see the link here (page 22) on how to use this feature. https://products-salsify.geappliances.com/image/upload/s--thCEHWDc--/fegetdyhzbcplyavwaij.pdf

Dec 19, 2025
Reviewer name: open nickname
4 out of 5 stars
4 out of 5 stars review

nice machine

[Employee of ge_appliances] It has a good carafe. I haven't tried washing it in the dish washer - I'm concerned it will fall apart or separate like my last GE Cafe carafe. I've been hand washing, which is easy because of the large opening. It has nice features for coffee boldness and temperature plus delay brew. I really like the ability to brew a cup (single serve) and a carafe from the same machine with freshly ground beans. I look forward to doing that!

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
Dec 6, 2025
Reviewer name: falcnjet
3 out of 5 stars
3 out of 5 stars review

A lot of money for a conceptually flawed appliance

Opening the basket holder lid pulls it out of its seat. You can't close the basket holder unless you get it seated and it takes some effort to seat it. Takes 3-4 minutes to make a cup. Spills coffee when the basket holder is opened unless it's allowed to dry after brewing. Major cleanup job with every cup. If you use it mostly for one-cup, you have to store the large basket somewhere. The user manual isn't very useful for anything but setting it up initially. The app is pretty useless: why do you need bluetooth connectivity to brew or program something that requires you to be present to load it with coffee, etc? Youtube indicates that the voice command is unreliable, as if you needed that either. Bright side? You can make a great cup of coffee with it. Oh, and it's pretty.

Review from geappliances.com
Helpful?2H1TREB8HTGT20123274592
reply from Cafe_Appliances

We value your feedback and will share with our product team.