This is great, particularly with the questions/reminders to direct me to things I may have forgotten or just not aware of. However, FYI I did encounter a situation where the software counted an income item twice because it imported the document twice. I was able to correct it by deleting one of the copies that wasn't actually complete with address info missing. But this is why I use the desktop version because you can delve into the deepest details which is helpful. Had this happened with the online version, I imagine I could have missed it, or could have had a struggle trying to call Turbo Tax for assistance to have it corrected.

Data import function is terrible in the 2025 version of Turbotax. What was previously an easy process of downloading your bank' data into the tax return because a nightmare. Ended up having to manually type in the data because, while it seemed to download into Turbotax, there were messages about it needing 'review.' Very frustrating. Took much longer to do what was a very simple tax return. Not happy.

i have used Turbo Tax in the past with good results, however, this year, the California State return keeps going to the same spot, the 592-B info, and refuses to transmit the return until i edit the 592-B info, but then the return does not transmit. It is a little frustrating to go through this seven times already and I am still unable to transmit my state return.

I've been using TurboTax since the 1980's. It has always been easy to use and the very few times I've had an issue, the support has been excellent. My returns have only been adjusted by the IRS perhaps twice in my lifetime and both times were due to entry errors on my part. I have confidence in the ability of TurboTax to generate an accurate return with a maximum refund when applicable as long as I am patient and follow the instructions and hints provided. My biggest difficulty over the years has been determining what version I needed, but the software features the ability to easily upgrade versions online. I've looked at alternative software offerings over the years and have always come back to TurboTax. Just wish it cost a bit less ;-)

I am a first time Turbo Tax user and am pleasantly surprised by how easy it was to file my returns. The UI is very intuitive, the direct account linking and import of documents makes it super convenient and error-free to enter all the details. There is a lot of information online through other users and experts about how to handle specific scenarios. Overall very happy and would recommend this to all friends and family.

Found help function very difficult to use. In addition, I find it very difficult to make corrections once you entered an answer to one of your walkthrough questions. Had to go right to forms to make corrections. At time I was frustrated with your software this year. Also found the Trump account walk through completion walk through confusing. Not impressed.

The interface is easy to use, intuitive and enables accurate filing. Technical support is outstanding. Intuit TT's Representative Katherine's service was highly professional, extremely thorough with a wonderfully courteous and patient demeanor. Thank you!

I've been using Turbo Tax since 2010. I always bought the disc. I found out while shopping that the disc is no longer offered. Shame. After many fits with the online, I found a button that allowed me to do my tax's on my desktop, I would give a one star, but raised it to two for that button. The format is different in this than previous year. I was about to toss this and get H & R Block. I probably will next year if disc isn't offered.

I bought Turbo tax out right I wanted it on my PC, it was very difficult to download and to avoid any of the other options, I'd make easy to buy the software and get it on the filers PC The person that helped me download the software was very competent and patience

The main reason I have for using Turbo Tax is that it imports tax forms from Fidelity. Otherwise it's a bit more expensive and not that much different from other software I've used like Block and TaxAct. The support people required a substantial wait and were a bit difficult for me to understand - accent / phone noise. Importing tax data from Fidelity and banks had a few glitches, but worked well enough after a few tries. A little disappointed in the info offered after filing - no comparision with others and few useful suggestions for next year. I used the desktop version up til now, but the on-line version seems like the way to go in the future... no updates to wait through and more questions and hopefully info.