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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 971-980 of 15,915 reviews
Mar 20, 2026
Reviewer name: wfw2025
4 out of 5 stars
4 out of 5 stars review

Still good, but not a fan of the latest version

I had huge problems trying to download the desktop version. If you are going to sell a desktop version, then you should make it simple to find the download screen and stop pushing the online version. If I had wanted the online version, I would have gotten the online version. No need to try to get me to go online 5 different times. Once downloaded, everything worked fine on the Mac. The investment screens were much more confusing that the old style...not a fan. There were some other minor confusing areas, but I managed to figure them out and go back to make changes if I did it wrong. Overall still a good product, but I think the 2025 version was a bit less useable than the 2024 version.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 9, 2026
Reviewer name: Sam J who cares
2 out of 5 stars
2 out of 5 stars review

1 step forward and 1 step back

Importing is NOT picking up state differences on Treasuries. As of 4/9/26 I still was unable to get TTX to generate estimated tax vouchers, even blank ones. Each year something get a tiny bit better but then there seems to be a basic thing TTX cannot do, like ES vouchers! Frustrating.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 8, 2026
Reviewer name: CLK47
5 out of 5 stars
5 out of 5 stars review

Turbotax for dummies

The 1099R filing forminformation could be somewhat cleared. My problem stemmed from having 2 IRA's, but taking the total tax payments from only one account. So when I entered my distribution information from the 1st account I took no actual money from it. In entering the 2nd IRA distribution I added the total amount of both account distributions, instead of just the amount of the 2nd accont. I therefore increased my distributions by the amount of the 1st IRA, as well as my total income. Hence, I had to file an amendment to correct this error.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 25, 2026
Reviewer name: JWW2
5 out of 5 stars
5 out of 5 stars review

suggestions

I have three suggestions which I think may make the software and filing better. 1. Set the form 1040E sheets so they print at the top of the first page, bottom of the second, top of the third, bottom of the fourth so that when someone prints the tax return double-sided, they will print on the top of the front and bottom of back of one page. 2. Set a reminder at the end when ready to file to remember to enter your annual government-assigned PIN if you have one and even provide a link to enter it since it's a little obscure. I know it was user error at midnight, I thought I had, and my return was rejected. Just would lessen frustration users already have over this annual task and maybe would result in fewer calls to your help desk. 3. When entering all the items for charity, could you repeat the date of gift in the next entry so that doesn't have to be entered for every item. Then allow for a change of date if necessary for the next 'delivery,' and repeat that date since there usually is more than one item given to a charity, and multiple times during a year. Also, I miss It's Deductible. Can you be more friendly with Edge. VERY frustrating trying to connect to my two investment firms this year and had to research what to unclick which took a while. Thank you.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 17, 2026
Reviewer name: Waistingtime
4 out of 5 stars
4 out of 5 stars review

Turbo tax has gotten better in some aspects

Turbo Tax is overall a good tax perpetration my experience over the years has been taxing with the downloads freezing in mid process. This year it was good quick down load and as usual the install took some time but that is a given with the software. I can not speak on compatibility because most of the inputs except financial down loads are manual. Have not used any other tax soft ware ex. tax act so I can't comment.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 9, 2026
Reviewer name: Rgss
5 out of 5 stars
5 out of 5 stars review

TurboTax Is a Great Product

I have used TurboTax for over 40 years. It is an outstanding product. It is accurate and fully interfaces with Mac computers. Over the last several years, I have occasionally used the support function. I have found the support personnel to be very knowledgeable and friendly. The premier version of TurboTax has all of the features I need to complete my federal and state tax returns.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Apr 14, 2026
Reviewer name: srose79496
2 out of 5 stars
2 out of 5 stars review

TurboTax is overpriced and flawed

I had several issues with TurboTax. I had to file multiple states and the cost was ridiculous for additional states. Secondly, one of my States was incorrect. So, not only did I pay this extortion, I ended up using the State efile site so I could correct the tax forms. Will never us again!!!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
May 24, 2026
Reviewer name: DMAC1963
3 out of 5 stars
3 out of 5 stars review

Make sure you file the State

Your software made us submit our VA state late. We thought we submitted the state along with the Federal. It provided no "warnings" that the state was not submitted. 7 weeks later we submitted because we checked the state for submittal and they had no record

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 21, 2026
Reviewer name: jim___
2 out of 5 stars
2 out of 5 stars review

Going Down Hill - Maybe time to switch

It seems this year the interface was not as clean as normal. Entering imported documents took you in circles. Maybe the support of Windows 11? Never saw this on previous versions. Make the page that requires you to enter your state ID OPTIONAL. The information is not required to file your Taxes.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: chevyford man
4 out of 5 stars
4 out of 5 stars review

TT use to be great

I have been using TT since 1988 and I have to say this time has been a real nightmare. Not near as user friendly as in the past. I had to really work to find things. I did this yrs taxes 4 times and every time it was different and a different outcome. Sadly next yr I am thinking about having my taxes done. IF this yrs was done by AI then I'm done with TT. AI is NOT good !!!!!!!!!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.