Did not engage personally and taxes were rejected when submitted. Turbotax gave instructions on how to find the form 1095-A that was missing and had not been received. Post office said they were behind in deliveries by a month. The IRS instructions were not good on how to get the form on line. Market Place did not have a form 1095-A listed. However a search with the word "statement" eventually led to the form that was needed on the Market Place website.

EVERYTHING WORKED FINE UNTIL I TRIED TO E-FILE MY RETURNS. ON FINAL CKECK FOR ERRORS, TURBOTAX PROGRAM KEPT TELLING MY THAT THERE WAS AN ERROR IN CA FORM 540, LINE 12 WAGES OF "9797".. iT SAID TO GO TO THE W-2 WORKSHHET AND FIX THE ERROR. I OPENED THE FORMS TAB AND LOOKED FOR A W-2 WORKSHEET. THERE WAS NONE SINCE I DID NOT HAVE ANY W-2'S OR WAGES. I TRIED PUTTING A ZERO ON LINE 12 OF FORM 540. i GOT THE SAME ERROR MESSAGE TO FIX THE FEDERAL W--2 WORKSHEET. I GOT THE SAME ERROR AGAIN. FINALLY, I DELETED THE 0 ON LINE 12 AND LEFT IT BLANK. I WAS FINALY ABLE TO E-FILE FED AND CALIFOAX RETURNS. THERE IS A GLICH SOMEWHERE IN YOUR PROGRAM.

This year it was terrible. I could not install it until I talked with customer service. Then I could bring in 2024 Tax information. So I had to talk customs service again. This process took many hours.. When I finally was able to bring in 2024 info the program said it did but actually nothing was imported .

For 2nd year I could not E-file state. After a~1hr session with support last night we gave up and I printed to send. This morning I googled "cannot pay with c card to e-file state return with turbo tax" The suggested fix was to go into settings display change scaling down to 100%. Also to lower screen resolution tp 1024x768. I did this and the continue button on first page of Billing which was previously below and not visible/accesible was there. I was then able to pay & fe-file state. Someone there should know and be available to provide, this was a problem last year as well! Last year after hrs of frustration with various support calls I finally paid $40.00 to have state e-file charge taken from my refund. This year I have no refund so it was not an option. One might think the fact this is a persisting issue and not being addressed, leads to the assumption you like getting the extra $. Please fix this any other vendor doesn't have this issue.

The section on RMD's could be better. I found it extremely difficult to appropriately enter the data since I only withdrew retirement money from one (I have 2) of my IRA accounts. I withdrew the correct amount from the one account since I totaled all RMD from both and withdrew that amount fro just one, but trying to find the correct way within the program was not at all intuitive.

I like your app and have used it for years but this year, when going to file t I had to enter my name and address 3 different times! How frustrating since you already know my name and address!! How about entering it and letting me change it if needed? Same with bank codes and accounts. How about I enter it once and then confirm it?

I think it is beyond belief that TurboTax has an issue with entering the expiration date on a credit card when trying to purchase state returns and paying to file state returns. TurboTax has known for the past 2 years that this is a problem. I spent 2 hours trying to get TurboTax to accept my credit card. FIX YOUR KNOWN ISSUE.

I had to do my New Mexico taxes a second time, due to the fact Turbo Tax did not have the distribution taxes figure out at the time I filed first. Being that taxes is what Turbo Tax does and you get paid for it, you would have the program checked and ready to be used by the filers.

When I had to correct errors on the form that the checker tool identified, mainly missing recipient's address, city and zip code (due to the incomplete form import) or the determination of investments being digital vs. non-digital assets, I had to correct 392 errors by clicking each attribute one by one, which took over an hour. There should have been a bulk update on the same type o responses.

The desktop software was easy to use, once I was able to find the correct website to download it from. Intuit's website does not make it easy to find, and was constantly pushing me to repurchase it. Something seems buggy with the interface in the income section, where it had me going through the same sections for no apparent reason. I like and trust TurboTax, but Intuit can work on providing better support without trying to push you to a consultant and pay $60 to figure out how to navigate your own software.