I used turbotax for 20 years. Always been great. My only complaint. If I purchase direct it's almost 50% more than I can buy it from at a store. Being a a repeat customer why can't I get close to the same deal?? Thanks!

Federal taxes smoother this year. However when moving to Hawaii state flow was choppy. GE tax IDs are not carried over year to year in the program so need to fill them in again.

This service definitely streamlined the tax return process, yet the incessant advertisements for your other services was quite intrusive. 3.5 stars, but rounded to nearest whole number.

I could not enter on the lap top version a 6-digit IRS security code. Had to call turbo tax customer support to enter the code. Was not a problem in last year's version.

While TT does its job the frustration with data not importing from previous years taxes makes for too much manual entry. Also, every time I open it you have to manually go back to where you left off. Really not making things as easy as they could.

Until this year I was a loyal Turbo Tax (TT) user. In 2024 TT began nickel and diming, so disappointed with their new business practices. Not only was I charged 45.00 per state return TT charged me 25,00 for each eFile,

This year was difficult, The income and expense information did not load up from the previous year. This needs to be more clear to highlight lines that need to be filled in. I was not happy with the software this year.

You should have a field where you ask if a person has an IP PIN, so they don’t file and have their forms rejected. I know I needed to insert it, but didn’t see any alert so thought it would be a field at the end.

As always, we get an easy going tax return filed by ourselves by using Turbotax. It's very good tool for us. This year we selected Premier, but was charged $45 for "Premier Service Fee" when file the return, which is unexpected.

Flow was very confusing compared to past years. Also electronic download of 1099 did not allow paste of passwords. Very inconvient when usen long passwords with a password manager