Product is generally fine. I use it every year. However, this year faced some serious issues while downloading Investment forms which required manual intervention to rectify.

the importing of itsdeductable failed. No matter what i did it would not import the file. I had to enter all the data elements again into turbotax a second time. A real time and effort waster to not have the import process work at all

Generally good program. Main complaint is not being able to retrieve prior years returns prepared with TurboTax. Required to enter the identical information each year.

I've been using TurboTax since 1990, when a friend gave me a bootlegged copy, I like it so much I've used it ever since (bought and paid for copies), that I converted all of my family members over to it instead of using the accounts.

I didnt like the download only maybe i am just old, also turbo tax say free efile for federal but dont say you have to pay 45 dollars for the premium package in order to get the free efile. other wise I would have given five stars

Called for Customer Service, first time in 35 years. Gerardo P. from Chicago did a great job. I was very pleased. He was a great help. I'm a CPA and we worked together to resolve the issue. Thanks, Paul

I'd like to see more information about 'Safe Harbor' included in the software i.e. when/if it is applicable to the info I have input compared to last year's taxes, etc.

For me it was quick and easy since I'm a low income person. Not complex but still made easy by passing last years info to this year. All forms required by IRS easily printed.

Turbo tax will not let me file nor print my state return that I owe money. I do not mind paying extra to file but it does not even come up on the computer. Turbo tax Waste of money

Turbo Tax is easy to use and works as designed if you have your date/records in good order. However there are issues during payment and in some cases there are double pricing -- so one needs to be careful when paying for states or for other services