Instructions for loading TurboTax app is not clear was much easier and took less time to load and use the app when the CD was available. would like to see next year's Turbo Tax sold with the CD.

I was disappointed this year with the inconsistent feel and the fact that the program cost keeps going up and this year they have added additional electronic processing fees.

I've used Turbo Tax for many years and this was the first time I had it crash on me. I found it was difficult to go from step by step mode to forms. The forms never took me back to where I had been working

Only issue was confusing instructions when entering income arising from non real estate or farm or housing rental income. That is, rental income arising from the non business, infrequent personal property rent.

Turbo Tax used to be great now it seems to be far less intuitive. Maybe m tax situation is harder. I do feel te help section does lack a lot though. Still a solid product.

This years version is extremely disappointing. Modifications are cumbersome and not easy to navigate. Filing an extension is difficult as its impossible to get to the forms. Next year I will look at different software.

Doesn't default previous year information when it could. W2 information does not change but was required to enter same information multiple times. opinion of product: meh

I sit me or TurboTax is getting worse? Maybe it's intentional, to sell more of their Expert Advice for $60 that I've been peddled 20 times before submitting my return?

I organize my tax info in an Excell spreadsheet first. This allows me to just enter necessary data and wait until all the forms arrive from varios places. Then it's fill in and file.

Getting more confusing each year. Made me purchase another state tax software which turns out that I didn't need to submit taxes for that state. I lost $40. I'd like to get that money back.