California State return; Payment error, "hit a snag, try again". Changing browsers, clearing cookies did not help. Purchased by phone- state efile return- state efile confirmation number- success.

hard time getting product installed on laptop. links were not readily available. could be that overload on intuit end would not let me link up. no indication to me that was the case. prefer the cd instead of this new process.

For the last 3 years, I have had to go into administrator mode to enter my Social Security information and this year Administrator mode was required to enter my stock information.

I had a situation where a worksheet was asking for a number that was missing ,but in the information explaining the section said it should not be provided. A turbo tax professional solved the problem and was very helpful.

Buggy. Can't print the forms I need to submit payment, nor estimated tax forms for quarterly payments. Many errors in RMD calculations. I will select different products next year to complete my taxes.

Each year, it seems it gets harder. This year, a change was made to combine the 1099INT and 1099 DIV steps. This made it very confusing and difficult to enter and review, instead of the old way where I can just do 1099INT then 1099 DIV separately

Initially I found dealing with Turbo Tax this year was more complicated than previous years. I made a call for help and one of the agents, Kimberly was awesome and answered my questions and allayed my fears.

I was generally satisfied with TurboTax. I was disappointed because I could not get a disk copy of the program. The tax effort is always time intense for my " simple" response.

Not as good as it has been in the past, especially when downloading and accessing tax forms and info from investment firms, ie, E-Trade. I have used Turbo Tax for the last 10 years, and I will probably switch to another company next year.

The product is buggy. The premier version is supposed to accommodate investments but requires lots of manual intervention. Foreign tax credit and 1099 misc are poorly handled.