I started an amendment that turned out to be unnecessary. Was having trouble undoing the mess I'd made until one of your help advisors walked me through it. Thanks!

Easy to prepare as they walk you through each category. Don't like the fact that they charge you to file a State return. All you are doing is hitting a send button. They charge because they can.

I have been using Turbo Tax for several years to do my taxes and I find, it is the best helper to do your own taxes. Thanks for such a great and useful Tax software!!!

TurboTax is a solid program that I have utilized since it was introduced many years ago. The disappointment is the FEES that are being charged are not warranted and make you revisit why you are such a LOYAL CUSTOMER?!

Poor Customer Service and many errors and updates that should have been released earlier in the year which delays filing. Turbotax wont refund or honor costco credit, will switch to another company next year.

Overall TurboTax Premier is an excellent product. I had some difficulty downloading my Edward Jones account information and understanding where it went. But, I don't think that was a Turbot Tax problem.

I thought it was a good program. However, It was not easy to see where my Federal Personal ID and State Identification Number were to be entered. Took about 15 minutes to research where to enter it.

Paid for desktop product $70 State 25 Another state 25 Bought State for another 30 All this for a student who has 1 W2, my text filing fee is too high

Love the walk-through option. I can make sure I'm not missing anything. And the review is great to ensure you correct any red flag errors before to send your tax return out.

Your softwares sucks! It is so hard to use. I am a software engineer with 25 years of experience and MBA from university of chicago. Imagine how hard it could be for averate user.