Turbo tax kept complaining about the amount I pulled from my HSA claiming that it exceeded the amount I contributed. I did not. I checked this several times, but could not resolve it within the software.

Quickly reviewed my return and located the issue preventing completion. Walked me through the changes needed to correct the issue. I would never have corrected the problem without the tax expert assistance.

Seems to be getting worse. The questions are sometimes ambiguous. Also, I haven't been able to upload previous year returns for the last few years and have to input manually. WHY? This is very disappointing.

I was not able to delete on the Capital Assets page the 3rd asset on the worksheet and had to reenter everything for 1 and 2. I was able to deleter the information for the 3rd asset but not the #3 so an error would appear for needing reviewed.

I have used Turbo Tax for many years. It has always worked well for me. I like the way it directs you to entering the correct data. I feel very confident in this product.

I have used Turbo tax for a long time now. I decided to use state to e-file. Unfortunately, their software was out of date until March 27th for filing state and it was rejected. How does this happen?!

Turbo Tax Premier was used. Not user friendly. PDF file printed at end did not sync correctly and printed gibberish. Disappointed. We have used Turbo Tax for years.

Not suppling a CD and having to download SUCKS! I needed to get support on the phone to walk me through because I kept getting the message "COULDN'T DOWNLOAD NETWORK ERROR". I wouldn't have needed support if I had a CD to load the software from.

I've been using TT for about 15 or more years. I liked having the disc rather than the download although, I didn't have any problems with the download or the program. Thank you.

A more frustrating experience this year, seems like the search function was not easily available for every page/section. More personal data was required, understandably for security (a plus).