the program was much more unuser friendly this year with the big icons on a page and no information as to what they were for without clicking on them.

irs forms should be explained for non CPA persons. Language used by TurboTax is meant for cpa. Too difficult to understand even for PhD in engineering if you do not have a cpa background.

Worst experience ever!!!! I've used Turbo Tax for over 15 years in a row and never had trouble, until this year never could e file my taxes, hours of online help and still no.

I am new to turbotax as of 2020, did it by hand (well MS excel) for 20 years before that. while I have never tried a tax software other than turbo tax, I have no reason to look elsewhere. see ya next year!

It was very easy to enter and follow the instructions. If you want to do something a little outside of norm, a little more difficult to figure out where to go in the program.

I loaded turbotax onto an external drive. I think this caused a lot of troubles when I tried to upload updates. I could not easily do this = had to manually load each time.

Cloogy. Need to be able to take previous year data better and also 1099-B trade information. If you don't improve I may not come back (have been using you for 15 years)

I was disappointed with 2025 Turbo Tax. It downloaded 2 copies of my income and didn't recognize they were the same thing. Fortunately, we noticed and deleted the duplicates and gained $2000 plus in our return.

My files got rejected due to a period after my AGT number. I did not put any periods or commas in the number, turbo tax di that itself. I entered the number and hit continue and then turbotax put a comma and period.

I'm questioning the accuracy of this product given how much it wants me to pay an additional fee to hire a human tax expert. I just e-filed and it tried to get me to subscribe so I'd have free audit defense as well. Is turbotax not reliable anymore?