Too expensive and too much nickel and diming (charging your customers fees) and now charging for federal refund processing as well as state, even after I paid for the federal and state software. Turbo tax and Intuit suck big time???

Better than 2 year's ago disaster. It is not as smooth as I think was before 2 years ago. I've used it long enough to find worksheets but when I try to change an entry in the form generated from a worksheet, a pop up of the worksheet would be nice.

I have used Turbo Tax for over 20 years. The step by step guidance was confusing this year. I found the entry work to be like last year, but following the turbo tax leads to get me to the entry areas was very confusing.

Turbo Tax misses information presented in tax forms and costs too much money. E-file should be provided by the federal government for free. Down with the Intuit lobbyists who continue to make it so most people have to pay for e-file.

I found TT more confusing to use this year. I'm a long-time user and changes in format this year took longer to understand. Was more straight forward in previous years.

Mass residents who have only a ID Card do not have ISSUE or EXPIRATION dates on their card. Your MASS. form requires ISSUE and EXpiration dates. 4th year asking you to fix this!!!

Printing your forms is terrible. The numbers don't line up on the lines like they did a couple of years ago. The page breaks don't work when printing. And some information is extremely distorted, such as on the end of the Capital Assets.

I have used Turbo Tax for years. I now have a Mac and it does not seem optimized for that. The program always ran smoothly on a PC. It's very clunky with the MAC and I frequently get the dreaded "spinning disc" while the system hangs up.

Worked fine until having to list all the countries where tax was acrued, but TT appeared to get the total amount correct. Very confusing and pointless over taxes less than 5$.

I originally did my taxes on the website version but ended up buying the software and having all of my information be transferable to the downloaded version made it very easy.