Not as clear and informative as I'd hoped. Fortunately Microsoft CoPilot was able to answer any questions I had and guide me through many of the screens. Also there were several Learn More or Information links that just took me to the generic help support page rather than the specific topic the link referred to.

The overall experience with TurboTax is wonderful as usual. I'm extremely disappointed that TurboTax did not print out the quarterly estimated taxes vouchers for the next year like you always had in the past. If you can tell me how to do that, it would be appreciated.

In general, this was always a great program for filing my taxes. I've been using it for over 25 years. I like that it saves my information and I just plug in the new info. It used to be quick and easy to use. I like the new products you've added like Audit Defense and Live Review if I need it. But your AI generated review topics are maddening. And this year, I was unable to print a full copy of my entire tax return. Ugh!!! I have had it with AI. I've been a computer nerd for many years and it's driving me crazy! I can't imagine how a lay person can use this easily.

This last version of Turbo Tax has an issue with me leaving the data on one spot open from my 1099R forms specifically from box 16 of the 1099R form. Box 16 on 1099R forms are open therefore nothing to enter and Turbo Tax is does not except that there is nothing to enter. Looked up on your help line and multiple responses stated enter line 1 or 2 from your 1099R forms and it worked and the software was happy. But why did I have to trick you software. This is not right.

Turbo tax is unclear and confusing when completing the form Form 1115 on Foreign Tax Credit. While it request info by country where foreign tax is paid in subsequent sheets it does not allow entry by individual country even though up to 4 can be included. Result is that I had to do summary of all and list as Various. Also there are NO prompts or instruction on completing the reconciliation of this form. This is very frustrating and it is not clear whether the form are properly completed and proper credit received.

Went with the interview mode all the way through and passed the review with no issues. Went into the forms mode and found an incorrect TurboTax assumption that was costing me over $12,000. The assumption had not triggered any warning, I was lucky to have found it. Took a look at the warranty and found that I would have had to have filed and paid and then filed a corrected version requesting the 12k back. As justification to get a partial refund of the purchase price of the software. No thanks.

I have used TurboTax for at least a decade and feel comfortable using the tax software to complete and E-file my federal and state returns. However, I was unable this year downloading my 2024 return and had to insert all my personal data and was unable to compare 2025 return to 2024 return. Once I got started completing my federal and state tax returns, TurboTax software was straightforward to complete and E-file.

Turbo Tax is solid as always. My one suggestion would be that they carry over more info from your previous return than they currently do. I would love it if they saved my W-2 info except the amounts (e.g., all employer info including state TIN). It does cary over a lot but I am always surprised that I have to fill in as much as I do each year when nothing changes.

I've been using TurboTax for many years. I find, for my taxes, the accuracy of the calculations to be outstanding and the dropdown boxes that contain succinct descriptions of the tax code extremely helpful. However, this year some of the program changes for inputting information was a bit confusing until I understood what the program was trying to do. Also, the program crashed no less than five times! At first, I thought it was because my security software was scanning my computer when I first started but even after this was completed, the application crashed on several occasions. Other than those issues, the software worked fine and I was able to complete my taxes way ahead of schedule this year.

This year had trouble with inputs of energy efficiency improvements claim credit. Turbo tax couldn't efile the taxes due to an error Had to delete the entry in order to efile loosing $600 credits. Also on the State efile (Alabama) I was keep getting an error on non resident form (I've been filing the same way every year). Tried multiple times until finally got through. Not sure will use turbotax next year for 2026 taxes