I've used TurboTax since the 1990s, and it gets better each year. The interface is easy with their 'walk me through' method, or you can just go straight to the forms that you want to work on. The calculations are guaranteed, and support is available for questions online. Filing online is quick, secure, and easy. All I need to do is make sure I've got all my information ready to start. If I'm missing something, I can flag that item to return to later.

I love TurboTax. I've been using it almost from the beginning. I love that it can automatically enter all of my investment account information so I don't have to type it all in myself. I've found it to be very accurate and easy to navigate. I do all my family members' taxes on it. I don't like that it limits me to 5 efiled returns. I have more than 4 family members. That seems like an unreasonably low number to me.

As a retired senior of 82 years I find that with TurboTax Premier I can easily do my own taxes. I have IRAs, dividends, interest, etc. and all of this is easily melded into the IRS return. This is done in my own home at my leisure. No need to turn everything over to a tax consultant and pay high prices. I've been doing this for years and will continue to do my taxes with TurboTax.

Ran into a startup issue where the app started but then blanked out and had to restart. Also the startup does not always take you to the main screen which is inconvenient because you have to try to find a suitable starting place. I ended up going through Windows file manager and locating my saved tax return, double-clicking it to start TurboTax, then proceeding from there.

The first version I had was the deluxe. The menus have changed from previous years and the flow is clunky. I ended up in loops when trying to enter sale of a house data and had to actually exit the program to escape. It turns out I had to upgrade to enter info on selling a vacation home and then still encountered some loops. The help menu was displayed in HUGE text in a small box that could not be resized so it was unreadable. The top menus had font problems, too. The words were cut in half. The prompts on screen were more for tax professionals than mere taxpayer mortals and often I had no idea what the words or initials stood for and had to just guess at the appropriate response. When asking the bot how to report a bug (the endless loop) I got unrelated ridiculous suggestions. I've probably been doing my taxes with Turbotax for 25 years, but this will probably be the last time. It was PAINFUL.

Poorly designed interface, with no way to change the font size on screen display. Constantly update almost every time I open the software. Also requires user to upgrade the system software which is unreasonable. I wish I could choose another alternative tax software package. No cool at al!

problem with your software is it sometimes pulls stuff out of thin air and acts strangely. example: while going through my income it suddenly came up with wanting to declare my Canadian pension income. it's never asked that before and I've used turbo tax for years. besides I've never worked or did anything in Canada. But after adjustments it gets the job done.

I had a fantastic support rep to help me get past an error trying to pay the California $25 fee. Turns out the 3rd party cancelled my product key even though they charged my card. Once the rep generated a new product key, I was able to complete my return. Excellent user support rep.

turbo tax was giving me an error for data i put into my 1099r box 18. it was telling me that the data was to long for the box yet i was putting in the information provided on the form. Turbo tax would not submit my return unless i removed the info. Now there may be a discrepancy between the 1099 they receive and the one i submitted.

I have been using TT since 1988 and I have to say this time has been a real nightmare. Not near as user friendly as in the past. I had to really work to find things. I did this yrs taxes 4 times and every time it was different and a different outcome. Sadly next yr I am thinking about having my taxes done. IF this yrs was done by AI then I'm done with TT. AI is NOT good !!!!!!!!!!