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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 931-940 of 15,915 reviews
Apr 14, 2026
Reviewer name: venus kalona
4 out of 5 stars
4 out of 5 stars review

Glitch City

A lot of glitches for tax year 2025. Multiple times the application would launch and then quit, not opening without restarting computer. Consistently attempted to add Canadian fund information even when indicating "no" to living anywhere outside of USA. In past versions, updates were frequent but this one had maybe one or 2 and then nothing (updates seemingly necessary, see above). Frustrating.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 7, 2026
Reviewer name: Daveii
3 out of 5 stars
3 out of 5 stars review

TurboTax Desktop disappoints in 2025...

TurboTax desktop was disappointing this year. Several sections asked for information with no button/link with clarification/definition of what was being asked. It seems ike Intuit is investing less in desktop version to push people to Online version, but I find the online version unacceptable and will change providers before using it. The state versions were even worse and I spent more time on state than federal this year! HUGE disappointment in loss of ItsDeductible! Intuit - I have used TurboTax desktop for 30 years, and you need to improve the DESKTOP version and add features (like ItsDeductible!) if you want to keep me as a customer.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 19, 2026
Reviewer name: AnnLM
3 out of 5 stars
3 out of 5 stars review

I appreciate Turbo Tax

Connecting to figures that relate to each other is quite difficult for some calculations. Sometimes I had to guess where to go. I file an itemized Schedule A and Scheudle B. Doing charitable deductions is time consuming and hopefully could be made easier to do within the worksheets and forms.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 2, 2026
Reviewer name: RHLRHL
5 out of 5 stars
5 out of 5 stars review

Cmon!

TurboTax is excellent. Makes a complex task as easy as possible. It would be even better if, when you go to download documents from a brokerage, it showed you what you have already downloaded. I often wondeer if I am downloading my info more than once.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 21, 2026
Reviewer name: TreasurerID
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is addicted to Artificial Stupidity

I had a significantly higher frequency of looking for answers in the Help menu and on line because your tool tips to explain things are getting fewer and fewer. Since you are using more artificial stupidity this year--that should be more of them than prior years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.

Mar 16, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

TurboTax is awesome!

I have been using TurboTax for a number of years and purchased for my daughter as well. I would not be able to complete my return without Turbo! It covers all of the complicated computations regarding investments, capital gains, etc. with ease. I will certainly keep using TurboTax in the future.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Mar 23, 2026
Reviewer name: BL20260323
5 out of 5 stars
5 out of 5 stars review

TurboTax is great but need improvement on IRA

Having used TurboTax for many years, but only this year I have some issues with it. I have a special issue to input with Return of Excess Roth IRA into a brokerage account, rather than Recharacterization of the excess Roth IRA contribution。 Have to manually create substitute 1099-R while waiting for my official one next January。

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 15, 2026
Reviewer name: Stacy1990
2 out of 5 stars
2 out of 5 stars review

Transmission Hiccup

I usually don't have issues with Turbo Tax, but I use turbo tax to file taxes for mine and my children (minors). My return was rejected and it still counted it as one of the five allowed transmissions, because of this it wouldn't let me re-transmit because I exceed the allotted amount of usage. Since this was a rejected transmission I don't think it should've counted and the re-transmission should've been accepted.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: Jon S2026
1 out of 5 stars
1 out of 5 stars review

No longer tax prep, now an upsell trojan horse

program has become less user friendly and less stable over the years. The main focus appeas now be on in app upselling and coercing people to go online with a subscription model. Strongly recommend people evaluate alternatives. Hidden Ai commponents are making the product worse while increasing the ecological damage caused...

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 16, 2026
Reviewer name: lac3
4 out of 5 stars
4 out of 5 stars review

TurboTax

My only issue I had - my 1099-R has the amounts in the "1. Gross distribution", "2a. Taxable Amount" and "9b Total Employee Contributions". I should not have to go through the "Simplified Method" screens. I know how much per month is non-taxable. Turbotax should take the info input. Only IF the 2a amount is NOT filled it should it make you go through all those screens. This was my first year with 1099-R. Bottom line: IF form 1099-R has ALL the info needed please do NOT make people go through the screens. It caused some issues and took too much time.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .