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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

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Showing 931-940 of 15,873 reviews
Feb 23, 2026
Jim 821
4 out of 5 stars review

NY estimated taxes loop

NY estimated taxes caused an inescapable loop. They were calculated on the initial runthrough, but showed up as $0 in the filing section. I went back to state taxes and went through again. It came up as the real number, and I went back to filing section. I elected to have them deducted. The next page said in red letters that it was $0, and I couldn't change. I gave up and canceled payments.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 3, 2026
Len_49
4 out of 5 stars review

wonderful product

I have been using Turbo tax since it was first started. Its a wonderful product. Keep up the good work. But I wish you would allow uploading brokerage information from a file on my computer rather than from uploading from the broker"s web site. Your disclousure states that I must agree to let you look at all my data , rather them just my tax statements.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 14, 2026
Bill46hh
5 out of 5 stars review

2025 Forms for Bill46hh

Again, This year was a little confusing downloading and restarting but I got it done ok. Later the programed asked for another 2nd passcode-done. Again, I will be doing my son's form soon and he moved to CT during the year. i will need to add a 2nd state and hope to use the $10.00 credit, etc. I'll need to know -do I get prompted? I used Turbo Tax for years and I like that prior years info in carried to the next year. Bill46

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 11, 2026
DJH033
5 out of 5 stars review

Great first experience with TurboTax

Collecting documents is the hardest part. The 'walk me through' assistance was most helpful and guided me to feel confident that all my data was entered or transferred to my return, saving me a lot of stress not having to manually fill in all those items.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Mar 16, 2026
ford70
3 out of 5 stars review

Software flaw with box 16 from form 1099R.

This last version of Turbo Tax has an issue with me leaving the data on one spot open from my 1099R forms specifically from box 16 of the 1099R form. Box 16 on 1099R forms are open therefore nothing to enter and Turbo Tax is does not except that there is nothing to enter. Looked up on your help line and multiple responses stated enter line 1 or 2 from your 1099R forms and it worked and the software was happy. But why did I have to trick you software. This is not right.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 17, 2026
LuigiII
5 out of 5 stars review

Intuit's Accurate & Smooth Tax Preparation

My TurboTax experience I rate as Excellent both in product and the expert advice I received in reviewing my federal and state tax returns prior to their submission. From a product perspective, the TurboTax software interface helped guide me through step by step input of information and provided automated reviews throughout the process. At several times, the software caught mistakes and provided me the opportunity to correct them immediately. I also opted to have a review session with an Intuit Tax Expert which I was very thankful for based upon the knowledge and professional advice I received resulting in a rest assured confidence that I was getting my maximum cost savings with highly accurate tax returns. Finally, both Intuit software and tax expert help were completely compatible with my existing home systems, work schedule, and work style. I give my highest recommendation for Intuit for tax preparation, review, and smooth submission.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Mar 15, 2026
Sailor1620
5 out of 5 stars review

First Time User

This is the first time I have used TurboTax. It was a chore, BUT I had a cadre of amazing people helping me throughout my ordeal. I am sold on the ease of use with the caveat "after the first time". The format is simple, straightforward, and if you're well prepared, easy to navigate. I am fully committed to the 2026 program. The internal features are well articulated, and the compatibility with IRS forms is very accurate. I'm glad to have had the experience. It will be repeated.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.

Mar 13, 2026
Angelo06
4 out of 5 stars review

All in all, pretty darn good

I thought the software was pretty good this year. A place or two where the cursor could have been in the right location when the page loaded where it was not, some things where the wording was a bit confusing for me to understand. However, consider both of those nit-picks. My biggest issue is that I can't decipher how the software came up with the amount of tax that I owed. Seems to me that this is purely numerical once you have taken into account all deductions/credits and whether the source income is ordinary or qualified, but I could never make sense of it and that frustrates me.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 1, 2026
CM90
2 out of 5 stars review

Shady software that needs to move out of the way

Satisfied with the tax preparatory software, but severely disgruntled with the underhanded shady nature of Turbotax. I received a credit for buying the software through a cost club, but the Turbotax software CONSISTENTLY tries to push me into using Turbotax Online, which Turbotax's ToS directly state will negate any credits received through cost club purchases. This is an incredibly predatory practice, as the software mentions multiple times that it would be more efficient to operate through Turbotax Online. Shame on Intuit.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 15, 2026
Joe381
5 out of 5 stars review

Good product.

Tax returns for my wife and I are relatively simple - just pensions, social security, stocks, dividends, and interest. TurboTax was very good about guiding me through the various topics and downloading the pertinent information from my broker. I did have a question about the home energy tax credit because I had purchased energy efficient sliding glass doors, and TurboTax's explanation about qualifying for the credit were sufficient for me to determine that I did not qualify for the credit. Unfortunately, I did not ask the vendor or manufacturer whether the doors were Energy Star-rated, so that meant that I did not qualify for the credit.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.