I switched to MAC this year from Windows. The problem I had was updating the program before transmission e-file was accepted There is no update on the menu so I downloaded a new Turbo tax program, transferred my return to it and then was able to file. Also there was no forms menu as in prior programs on Windows.

Easy to use and the format stays the same form year to year. I appreciate the different levels of tax software that can fit the need of simple to complicated filings. It is fairly priced. It provides guidance and accurate findings with good explanations. It has always worked well on Windows platforms I have used.

Overall Turbo Tax is my preferred tax preparation product. First time using the Premier and newly retired, some questions and area were new and not user friendly or clear. But the help boxes contained enough information to clarify what was being asked usually. And after going thru medical twice as i thought the total wrong but wasn't sure how, realized finally that the medicare costs were being counted. A reminder note for that would have been nice. First time ever i went for direct deposit. Not happy about giving my bank info out. Do i get a notice when it is deposited? I do appreciate the review at the end and risk of audit estimate. Thank you!

Have always been a fan of the product, but it insists I use e-file for my state return. When I print the state tax documents it even tells me not to mail the forms because I have sent the state return via e-file. Very strange and I cannot work around it.

I have used TurboTax for more than 30 year. I will. not be using it again. It is very user unfriendly. The changes which may have been intended to be helpful were horrible. This is the only computer interface for any purpose that does not allow larger print.

the software all seems to work pretty well overall. the document imports especially were a lot nicer than how I used to just manually transcribe everything over, since I was being cheap. but, for the last few parts where I had to enter in the date and my state and stuff, please change the dropdown lists to comboboxes. also, (and this one is really nitpicky, even for me), there was a piece of the UI saying "we found this deduction for you", but it was just the standard deduction. so yeah, where would I be if it weren't for you helping me out there, right? also, I think that the "AI-generated review topics" card above this text box is stealing focus when the selected review topics changes, and it's eating my keystrokes. I am probably a faster typist, so it is really noticeable for me. also, why are you requiring me to enter in a review title and nickname? come on, there is no way you are getting anything useful there. and you didn't even set a max length on the nickname field, for shame.

I was disappointed in the flow of the questions and navigation through Turbo Tax. I also felt like the explanations were not crisp and I needed to make my reading of what the information provided me. I also did not see why each time I loaded the program it wanted me to go online. There was no explanation in terms of why I should do that. Therefore, I kept all files on my laptop. Why would I want to do this online?

I have been using TurboTax since 1995 and find it very helpful; but, here are some areas that could use improvement: 1) Every time I opened Turbo Tax it updated the software which is great; however, when I tried to continue where I left off, it started me off at step one which was very frustrating. I expect it to only return me to the beginning if there are changes to that area, and then it would be nice to go directly to the affected area. 2) When performing verification of my income from my investment accounts, I accessed my investment account, and downloaded all of the information using the digital process and it had listed several items as individual 1099's where each one would result in a repeat of the pre-described process for the same investment accounts. 3) When it came time to look at capital loss carryover, the software was asking me to go back and look at my previous years return and verify that I had or did not have any loss carryover; I expect it know that answer because I use the create the current year from my last year's return. 4) It keeps bothering me about filing a state tax return; however, my state does not have a state tax return. I expect it to know which states don't have a state tax requirement. 5) Since Its Deductible is no longer available, it would be helpful if there was a csv import option for importing from other online charitable donation software systems.

The import of an inherited IRA didn't work correctly and resulted in an error of $801. I paid for your advisor and we walked through the return and I actually found the error. I should be refunded the $60 for the advisor since I found the error and it was Turbotax's problem.

Plenty of fees. Fees, fees, and more fees. When the upload won't work go ahead and upgrade. Then find out that the investment company changed the output at last minute so Turbo tax won't support. So paid extra for an error that I ended up keying anyway