Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

Member photos

Sort by |
Showing 921-930 of 15,915 reviews
Mar 17, 2026
Reviewer name: rrddooggyy
5 out of 5 stars
5 out of 5 stars review

Payment Expiration Month Drop-down value max is 8

When entering (credit card) payment information as part of e-file process the screen does not let me scroll down the expiration month beyond value 08 (August). I could not resize the open window and resetting windows system display parameters did not make a difference. The workaround solution was to use a different credit card with a month value less than 08. So, this problem still exists.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 14, 2026
Reviewer name: File Location
2 out of 5 stars
2 out of 5 stars review

Program Fault

I prefer to do my taxes on my desktop but the program did not save a link there and each time I opened the program, I had to search for my files especially when my operating system updated. I liked it much better when the system loaded on my computer with the disks i purchased 2-3 years ago!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 16, 2026
Reviewer name: DoVaPe
1 out of 5 stars
1 out of 5 stars review

Support navigating system, and helpful suggestions

I have been trying for 2 days to correct an entry on a 1099-R form with no success. I have found no way to ask a question on how to do this. Today, I had to file for an extension of Federal and State returns. The Federal extension went smoothly, and I was directed to go to my State return to file for an extension. When I click on the State return, it simply tries to run through my entries again. I NEED HELP!! I have less than an hour and a half. Thanks

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 4, 2026
Reviewer name: Amanda 2025
1 out of 5 stars
1 out of 5 stars review

Turbotax calculation mistake

In the medical deductions section, Turbotax included the income from a IRA to Roth conversion as current income in the calculation of the amount due for repayment of a health insurance marketplace premium. This resulted in repayment of premium in the amount of $5086 which is incorrect. The correct amount of repayment should be $1625 when you subtract the value of the IRA to Roth conversion from total income.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 8, 2026
Reviewer name: Michael Displeased
3 out of 5 stars
3 out of 5 stars review

Going in WRONG direction.

I had to BUY a windows 11 computer to do my Taxes. With all the hacking going on, I DO NOT trust you or feel comfortable doing this online., In fact I WILL be looking for alternatives. Ever since you quit sending out a CD just to save pennies and then raised the price anyway, I have been displeased.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 19, 2026
Reviewer name: cbrogdon
3 out of 5 stars
3 out of 5 stars review

Weak

I was disappointed. Seems like the software was actually better in years past, or at a minimum there's been no improvement. I expected AI to make this way better but it hasn't seemed to. Gemini was more helpful with navigating the program than Turbo Tax itself was. When I can't import data I should be able to drag and drop tax forms and be done.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 16, 2026
Reviewer name: Laks_K
3 out of 5 stars
3 out of 5 stars review

Does the job, needs improvement

Gets the job done. Few nice features that can be present are comparing Married filing jointly vs Married filing separately. And the ability to upload PDF forms for 1099, 1098, etc. I don't understand why the desktop software can't do it, if the online version can do it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: JW4099
3 out of 5 stars
3 out of 5 stars review

Decline in usefulness

TurboTax was a much better product years ago. The Help and Search features were better. For example, I searched Help for where to find the amounts of estimated tax to pay for 2026. I followed the directions to find the correct section. But the directions said to search for the phrase WHICH BROUGHT ME BACK TO THE SAME LIST OF INSTRUCTIONS. Also, we used to be able to hop from the step-by-step to the forms and be on the corresponding line. Now it just goes to the form and I have to search for the correct line.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 23, 2026
Reviewer name: wont take my nicknames
2 out of 5 stars
2 out of 5 stars review

Detest being forced to print with Adobe acrobat. A

1. I do not want be forced to use acrobat for printing!. I detest it. 2. Too many unnecessary questions. I accidentally checked a wrong box not germane to my return and had to file an amended return 3. Amended return with Turbo Tax kept producing inaccurate results.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: BigCAT2112
2 out of 5 stars
2 out of 5 stars review

TurboTax: Party Like its 1998

Sure feels more like 1998 when I use this software anymore. TurboTax has been doing it for so long, you would think it would be a more elegant exprerience in 2026. Yet the price is definitely 2026. In many ways it has gone backwards. You can tell different development teams worked on different parts of the software...it doesn't have the same look and feel throughout. And no...I won't use the online version. If I wanted to do online returns, I'd use TaxAct.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401