I've been quite happy with TurboTax for many years (the ability to download complex financial information is its greatest advantage) and I certainly trust the final result. But with the amount of time it took to work around software problems, I'll do some research before purchasing it next year. Of the very few, relevant community forum suggestions, only re-installing and re-registering the software (Premier for Mac) worked, but this had to be done each time I quit and came back to add more data. However, my returns are filed, and next year's TurboTax may again be trouble-free.

There is a problem with the interview on how to enter IRA RMDs when they are taken from one account. The program seems to want you to take them individually from each IRA account or you end up with a error in the taxes. This was a problem in 2024 and still exists in the 2025 version.

It is garbage that Turbo Tax charges extra to efile state returns. There reasoning for not doing so is simply a lie that no one believe, when they say not every state requires people to file tax returns, when in truth it is a ploy to extract more money from clients.

TurboTax desktop was disappointing this year. Several sections asked for information with no button/link with clarification/definition of what was being asked. It seems ike Intuit is investing less in desktop version to push people to Online version, but I find the online version unacceptable and will change providers before using it. The state versions were even worse and I spent more time on state than federal this year! HUGE disappointment in loss of ItsDeductible! Intuit - I have used TurboTax desktop for 30 years, and you need to improve the DESKTOP version and add features (like ItsDeductible!) if you want to keep me as a customer.

TurboTax is generally quite excellent. I find just about everything easy to use, with one exception. A couple of years ago, a change was introduced in the 1099-DIV/1099-INT/1099-B section. This section is now very clunky and hard to use. From the "I'll choose what I work on" page, when you click on any of Dividends, Interest, or Stocks buttons, it takes you to the same page where you have dividends, interest and stocks all intermixed. Then, if you want to see the details of stock sales, it takes you to a table which is VERY clumsily depicted, with column widths that you cannot change and text that wraps around to next line making it very hard to see. (I use a MacBook Air computer with TurboTax downloaded). What I would LIKE to see: when I click on Interest, I want to see only 1099-INT forms. When I click on Dividends, I want to see only 1099-DIV forms. When I click on Stocks/Bonds, I want to see only 1099-B forms, and when I click to see the details of stock transactions, I want to see a table that is formatted nicely.

Several times this year I seemed to get stuck in loops concerning importing data. I started by importing forms and then when I got to the respective interview areas I got stuck in a loop wanting to re-import the data. Eventually I skipped the import and got past but I found that process confusing and I ended up with multiple forms imported that I had to delete.

It is good enough and better than the other software I've tried. However, its clunky, slow and isn't fully reliable. Remember to save often! It doesn't always copy forward previous year records accurately. I usually run into one or two bugs each year forcing me to correct the forms manually. Its slow. It no longer works with Windows 10!

I have used Turbo Tax for many years and this was by far the most difficult experience I have had. Not only did the online only off me one option (and more of a service than I needed) but when I purchased a license for the service at a local retail store I was bombarded with offers to upgrade and very little support to simply use the version I needed and paid for. I will be exploring other options with other tax software next year.

Import feature of tax documents related to investments did not work at all which was very disappointing since this is one of the reasons i paid extra for Premier version. I have not had any problem in the past importing but this year had to enter them all by hand. If that is the way it will be next year I will stop using this product.

I have used TurboTax for many years. I had a break for tax years 2021-2022, then resumed with 2023. It has always been seamless and easy. This year it was a bear. While filing my taxes, yesterday, there was a screen asking for my state name that had no exit. When I finally go out of there (eventually a cancel button appeared), I could not find the tax forms I was trying to file. After an hour of frantic searching, worried that I would have do my taxes all over again, I stumbled on them. I prepared my 2025 taxes on my Mac desktop. When I go onto TT online, it says I didn't file my 2023 or 2024 taxes. So there's no linkage with prior years, which is one of the big reasons I use TurboTax. I tried getting the desktop return moved online, but TT starts my return all over again. Meanwhile, my billing history confirms that I bought TT in 2024, 2024 and 2025. I wlll be calling tech support soon to try and get all this straightened out when I feel like I want spend the time doing that. Ugh. Thinking I had more than one account, I changed the log-in several times. Even when I eventually find the 2023, 2024, and 2025 tax forms in my Mac, I'm unable to import them to the online TT. It starts my taxes at the beginning. I don't why it's so difficult to find my tax forms on the Mac. Usually, everything is easy to find. I'm still unhappy that.you discontinued ItsDeductible last year with no equivalent app available anywhere at that time. Now there's something with a similar name, but I didn't use it, as I did all my in-kind donations before you pulled it. I LOVE that I can import all the financial data from my 1099-Rs directly from the financial institution.