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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,252)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 911-920 of 15,855 reviews
Apr 8, 2026
Reviewer name: 2tired2use
2 out of 5 stars
2 out of 5 stars review

to cumbersome

no extension available in desktop, online is way to cumbersome. It took me over an hour to find the location in the software, then tried to sell me turbotax...... if I had not been using for years would change to another software package. considering starting over next year with something else

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 2, 2026
Reviewer name: JWBTexas
4 out of 5 stars
4 out of 5 stars review

Tough start to the year, but finished fast.

2025 must have been a tough year. TurboTax Premier (Mac desktop) was a mess on first delivery. Installation failed repeatedly, except when it didn't and put nothing on the screen, or got stuck trying to update from within the app itself. It took almost the whole tax season for a fully-capable app and all the necessary tax forms. This is the latest I've been able to confidently file my federal taxes since I started using MacInTax, then TurboTax for you taxes.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 17, 2026
Reviewer name: TurboTax Mass
5 out of 5 stars
5 out of 5 stars review

TurboTax 2026 Review

Overall it went pretty smooth. One area that could use a bit more instructions was the following: When entering a 1099-R I got to this screen Titled: "Tell us which person may have qualified for a penalty exception". Since there was only one person I assumed I should select Continue, but that didn't display the exceptions. I finally figured out I needed to select the Edit pencil icon to see the Exceptions. I recommend something like: Click Edit to see the Exceptions.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 24, 2026
Reviewer name: Alrightee
4 out of 5 stars
4 out of 5 stars review

Good Except for printing

I like TurboTax and have used it for years, since at least 2012. I do not like trying to make me e-file. My state taxes do not require it and Turbo Tax makes it hard for me to mail the State Taxes. I see no reason to pay extra to have my state taxes electronically filed.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 13, 2026
Reviewer name: RANandKKN13
4 out of 5 stars
4 out of 5 stars review

Good, but not perfect

TurboTax failed to suggest proper standard vs itemized deduction method when filing Idaho state return. It was better for me to use standard deduction for state due to size of health insurance deduction. Turbotax missed this. Also, failed to provide place to reduce dividend income on State tax return by amount of income from US gov't securities (greater than 50%) classified as dividends rather than "interest."

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 18, 2026
Reviewer name: cdhorvat
3 out of 5 stars
3 out of 5 stars review

used to be awesome

I have used Turbo Tax successfully for many years, but this year you have a "known software incompatibility issue" with communicating with brokerages. This caused me to manually enter all my information, which took me many hours. Please fix this, I beg you.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 9, 2026
Reviewer name: RPH2025
4 out of 5 stars
4 out of 5 stars review

TurboTax is getting a little more complex in 2025

This year, the application seemed more complex than in prior years. This year I had to search for and provide RMD information unlike other years. Also, the IP PIN input page did not come up automatically, I had to search for it. The information related to the requirement for reporting foreign bank accounts via a separate Form was confusing.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 23, 2026
Reviewer name: RVRV13
4 out of 5 stars
4 out of 5 stars review

Pitiful Filing Fee Payment process

When it came time to file taxes, I was unable to do so because all of my credit cards had an expiration month after August. The user interface would not allow me to enter any month beyond 8. I used help and followed the recommendation, but they did not solve the problem. I find it unacceptable that a product has such a blatant bug that will not allow certain credit cards. I ended up using a reserve card that had an earlier expiration month. This was not my desired choice.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 8, 2026
Reviewer name: PapaJohn454
3 out of 5 stars
3 out of 5 stars review

Turbo Tax + Windows 11 = Not so good

I felt the Online version railroaded me. I wasn't allowed to choose what I wanted to work on. So I went with the Desktop version. But, the Desktop version will NOT let you download financial information from third parties if your copy of Windows 11 isn't activated. Thus, Turbo Tax forces you to pay for and activate Windows 11 if you want to use the Desktop verson. However this turned out to nullify my Desktop choice because Windows 11 just inserted the Cloud (One Drive) into my file paths without asking, In the end I might as well have been using the Online version.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 2, 2026
Reviewer name: Disappointed 112
2 out of 5 stars
2 out of 5 stars review

Turbo Tax 2025 Problems

Very disappointed with this Premier 2025 Desktop edition. I have had nothing but problems. It doesn't perform any updates or load the States Returns but won't let you proceed without the updates. Even after trying the so called patches I was still not able do do updates or proceed. Very annoying!!!!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401