I have been very pleased with the software, as it has good guidance on what is new and for multiple issues that may crop up. Also references to Revenue Code and Publications for a lot of issues.

The app is an awful, clunky experience. Maybe the company could divert just a little bit of money from lobbying to keep tax law complicated and spend it on making the product not as bad?

For the most part, I would give 5 stars. One star deducted as I MUCH prefer previous years formats of the interest, dividend & cap gains input/import screens.

Online version failed three times causing me to enter my data four times. Screen said "Undefined" a software glitch since 2021 or earlier. Turbo does not fix it, does not care my data was not processable and they wasted hours of my time.

Downloading tax info from financial institutions was confusing. Although I've been an enthusiastic TurboTax user for many years, it took me several hours to get it right. The 2024 edition was disappointing.

Problems with state downloads and e-filing state returns ... but no problem if it was taken out of my refund. Only if I wanted to use my credit card and save the $40 fee. Why is that?

Using Turbo Tax Premier continues to be simple for me. It handles all of my tax situations (so far) and I've been able to get all questions answered either within the software itself or by researching on line.

I've used Turbo Tax for several years. It is easy to use and when I have a question I ask for a call back and they always do and always answer my questions.

I first bought the wrong product could not get a refund had to buy premier to do my taxes had hard time installing premier because deluxe had previously been installed took many hours to get problem worked out.

I did not order an Audit Defense and yet I am automatically signed up. What is this? Also, the updates are not provided at the beginning. Therefore, the user has to backtrack.