Quite easy to use. The Foreign tax credit could be made a lot easier. Not user friendly. Difficult to understand the data. Could include more detailed info. Should include forms like Form 3520. More help with Form 1116 etc.

Did not transfer 2023 data to 2024 file automatically. Could not load Federal Return on to email system so hac to mail in Still cannot get data for Georgia state tax return filing

Your softwares sucks! It is so hard to use. I am a software engineer with 25 years of experience and MBA from university of chicago. Imagine how hard it could be for averate user.

It is becoming a smoother process. Can't really remember where I had my concerns but I think I have been using Turbo Tax for at least 10 years so understanding it a little more each year.

Turbo tax kept complaining about the amount I pulled from my HSA claiming that it exceeded the amount I contributed. I did not. I checked this several times, but could not resolve it within the software.

When restarting TT after a prior session has been saved and exited -- an improvement would be to take the user directly to the last screen completed -- instead of going through another general mini-review.

N/A I have tried to reach experts with no success. I paid for expert advice $50.00, could never reach anyone. I tried to pay for Audit support, while my submission has been noted, no payment has been sent.

Okay, I have been using it for many years. I like to see highlights of the updates. Now I just check for the updates and the entire software gets downloaded without telling me if the corrected calculation error, typo, forms updates,...

My return was pretty straight forward. I have used Turbo Tax for 20+ years, and have always been very satisfied. The improvements made over the years has made it more user friendly and easier to follow.

pretty tricky to charge $40 and not explaining if pay by credit card you will not be charged right there before paying. i had to google it and find out it's better to pay by credit card.