I did taxes for several years with AARP as a volunteer, so I went through training for that. I've always done my taxes myself. TurboTax makes the process much easier.

I have been using Turbo Tax for many years. It suits my tax situation very well. Only once in awhile do I have to dig a little deeper to understand what is being asked of me.

Used to love TT, but it has dropped the ball. Many issues and missed opportunities. Next year it will be with a tax preparer as I am sure much has been missed.

This is my 14th year with TurboTax and it was bad this year: harder to install without disc; couldn't pull up 2023 information; put wife as primary and husband as spouse and couldn't change it because all of husband's information remained as spouse.

Overly confusing. New UI tacked onto old UI. Poorly organized. Lots of ads for add on services. Expensive to e-file which makes no sense as it must be less costly than paper filing.

When our tax situation changes from one year to the next, like dependent child reaching 17 yrs of age, during the tax filing, guide us through as to what happens to our return amount? Walk us through that process. Thank you

Your new process for downloading the Investment Data from different sources was confusing. Passed years it was much easier to identify the company, i.e.. Fidelity Investments, and get the download.

Federal return was fine. For the CT state return the software was not so helpful other than prefilling forms from the Federal return information. If I had a more complex return, I would be forced to hire an accountant.

I've been using Turbo Tax for many years now. It has proven to be helpful, reliable and accurate. I have found the Turbo Tax Premier software to be reasonably priced.

I had a good experience with one of your Turbotax experts. She helped me resubmit a Federal & State form. I had made a mistake in typing one of our 1099-R accounts.