TurboTax not longer cares if their software has glitches or problems. They just want you to use their Live Tax Advice which you have to pay for. I have never been so annoyed with a software.

Needs further fine-tuning. Kept me on an erroneous loop when it came to downloading and processing input from outside accounts. I had to figure it out.

Using Turbo Tax is fantastic! I've used Turbo Tax for many years and everything has been great. Your information boxes have helped me quite a bit when I have a question.

I have got helps from two experts of Turbo Tax. One Lady and one Genteman, both are very knowledgeable and curtesy. I love Turbo Tax for help our Tax Return. We will keep use Turbo Tax for years coming.

I called for advice 4/12/2025. The individual at your end was excellent. Sher took the time needed to understand my situation and offered a sound solution.

You can tell which parts of TurboTax were updated for this year because they are FULL of BUGS. If I wasn't stuck using TurboTax I would definitely use something. else.

fair - there are glitches in the transfer of downloaded tax info [1099-int. div and capital gains] that have been reported at least 4 weeks ago and still have no solution. NY return didn't transfer info from last year's filing

I have used Turbo Tax for many years and overall I am very happy with it. However, I do NOT like the new lay out to input the dividends, interest, etc. I found it was more difficult.

I feel that you ripped me off with the $40.00 refund processing fee. I didn't see where I could decline this. If I could get the refund without this fee, make it clear how I could.

A learning process !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!