I like your app and have used it for years but this year, when going to file t I had to enter my name and address 3 different times! How frustrating since you already know my name and address!! How about entering it and letting me change it if needed? Same with bank codes and accounts. How about I enter it once and then confirm it?

The online version was awful. I will never try that again. I will stick with the desktop version. I have the desktop version and gave the online version a try. The online version said I owed over $12K!!! That was not the case. It missed critical deductions. Simple ones like mortgage interest.

There used to be a table that you could use to calculate the value of items donated to a charity. This year I could not find a table. The only option I found gave values only. Very, Very difficult to use. You could not search by the simple word "dresses". The options in this search section were very limited and did not include all of the individual type of items donated. Using this search and finding any kind of value cost took an extremely long time to use and then were not able to find the information needed.

Been using Turbo Tax for 30 years - this year was very glitchy (i.e. sending me to Canadian retirement when I clicked on Social Security). The boxes to select 1099DIV or 1099INT are cumbersome. Pretty, but not fluid. I am actually not sure I will buy it again next year. The red boxes & exclamation points are a bit alarming when I've not had the opportunity to make an entry. They can wait until I miss something. Take it back to simple graphics.

The interview went pretty smoothly, although there was a puzzling topic regarding Canadian Registered Pension Income that no relevance to my situation. The principal reason is give only 4 stars is that the state product for Maine continues to leave the taxpayer high and dry (ie, relevant data from the federal return not transferred to the state return) in the matter of pension income limits. The state law as written is the dog's breakfast, true, but if anyone could decipher it I'd have expected TurboTax to be who did it.

I've been using various editions of TurboTax Desktop for around 30 years. I'm both very comfortable using it and confident with the results. The interface is great, allowing for both guided and direct updates. The ability to download forms directly into TT is fantastic. eFiling has never been an issue. I've use TT for both business and personal taxes, and I've filed returns in PA, NY, and NC. The product just works.

Not auto-filling the State of Colorado portion of federal adjustments I understand. Not providing enough information to help me figure out what goes there I consider a major fail on your side. When I did figure it out, I realized I had been missing this important deduction for many years. So far, catching it saved me $132 this year and amending 2023 to recover $62 overpaid to the state of CO. I have zero state tax owed and it's $25 to do a state efile. I told turbo tax I wanted to mail. Upon printing your program insisted that I DID efile and gave appropriate instructions for efile, NOT the instructions I needed (to mail). That actually took an unnecessary bit of time to figure out. FAIL

Oh, I guess I was to overwrite this box's content. Samples: you told me I am a farmer, wanted information about assets in my credit union cash accounts, sent me down multiple rabbit holes, told me I have to send paper copies as well as the e-file copy. Really wonky this year and I have used TurboTax for at least 14 years. I was so concerned that I hand checked everything.

I have used Turbotax for 10+ years, I'm done with them. Still seeing same error issues that I called Turbotax help desk for last year. YouTube was more helpful for me who runs a STR, I had use forms to get to use features that should have been available to.

This year was torture. My small business was changed to having kids in my home for day care because my position is teacher at a dog sport business!!! I could not file my federal return because I had to pay for the state return first. Your method of adding a credit card would not let me enter any number below what was on the screen months 1 - 8. All of my credit cards had expirations in months 9 - 12. Stupid reason for not being able to file my return!!!