When you use the guide me through everything feature and finish a section it throws you to the top of the page which you then have to scroll down to where you were. Makes for a lot of wasted time scrolling down plus the confusion of thinking you are in the wrong place. Turbo tax in the beginning did put you back at the bottom and was easy to get to your next subject.

When I first used TurboTax to file my taxes (~2007) your product was truly revolutionary and accurate. But this high mark has been deteriorating ever since and now it is not confidence inspiring. This is so much so that over the past several years I've been looking for a higher quality product. And it isn't just the core software. You now feature more advertising than ever before, the costs of the software continues to go up, the "interview" questions are still sometimes ambiguous and so I wonder if the quality of what you sell is a good value.

Be aware of following: TURBOTAX PREMIER 2025 DESKTOP IS NOT UPDATING AND POPULATING DATA THAT I HAVE INPUT. WORKING WITH CARRIE AND ASHANNA SUPPORT THEY SAID IT WOULD BE FIXED. LAST UPDATE DID NOTHING. PROGRAM STILL FAILS ALL SECTIONS.. Running Win11, HP 12gb memory 1tb storage.  . . TURBOTAX PREMIER 2025 DESKTOP IS NOT UPDATING AND POPULATING DATA THAT I HAVE INPUT. WORKING WITH CARRIE AND ASHANNA SUPPORT THEY SAID IT WOULD BE FIXED. LAST UPDATE DID NOTHING. PROGRAM STILL FAILS ALL SECTIONS.. . . . Did it on the weekend... IT DID NOT RESOLVE THE PROBLEM... TURBOTAX PREMIER 2025 DESKTOP IS NOT UPDATING AND POPULATING DATA THAT I HAVE INPUT. WORKING WITH CARRIE AND ASHANNA SUPPORT THEY SAID IT WOULD BE FIXED. LAST UPDATE DID NOTHING. PROGRAM STILL FAILS ALL SECTIONS.. Running Win11, HP 12gb memory 1tb storage.  . SECURITY LEVEL NO IMPACT. DEFRAG ARE YOU KIDDING... WIN 11 ALWAYS UP TO DATE... EVERY WEDNESDAY.. IT IS A SOFTWARE ISSUE IN TURBOTAX PREMEIR WIN11...  RUN A TRACE AS EACH ITEM SHOULD UPDATE IN THE DATABASE AND THEN POPULATE THE SCREEN...  WHAT ARE THE TECH'S DOING?  DO THEY NEED AN AI SUPER HELPER?? -------------------------------------------------------------------

I left feedback on a previous screen. I'll do it again, The 'suggested review topic' keeps going away; it keeps changing. Anyway, I had several issues that I had to adjust informaiton on the retun. First, was related to my RMD where I donated a portion to a 'qualified' organization. It didn't record it properly and it had to be adjusted. Second, my husband received the Windfall Elimination check thru President Biden in 2025; and, it wanted to call it money not recorded in 2024. And, when importing 1099 information from Edward Jones I had to 'confirm' that profit/loss was reported to IRS. Also, you're not allowing me to use our new email address; which I was able to enter in the tax return information. I'll use the OLD one and hope I remember to look for it.

As usual the program was pretty easy to work, the step-by-step process was a bit more cumbersome, not sure why it a changed from the 2024 version. Most of the questions I had were not answered with useful information and I had to search on the web for clearer responses, the main problem seemed to be the "suggested topics," it seldom took me to the actual answer to a question.

I have used Turbo Tax for many, many years. After entering my 1099's it would usually ask do you want to enter more. It did not this year and it took me a while to figure out how to enter more. It did ask after entering my 1099R but not the 1099int. just a little confusing

I have used Turbo tax for more than 12 yrs. This years features were much more difficult to navigate and downloading was terrible. I had to go back and forth to my Intuit account to get the software activated. Older version downloaded and requested license code on the activation. Frustrating and not as compatible with HP new software.

The program was very easy to use with the exception of not showing clearly the automatic credits given to you. The only other issue I had was being notified I could not e-file my state tax return because I had checked yes on the renewal of social security assistance when I clearly mark it NO. Had to redo the page to make sure that "no" was selected. Other than that the process was clean and simple.

Didn't need any help with return. Had a terrible experience with logging in the first time. I find it confusing on having to go through Intuit to the login into Turbo. Every year it takes me about 4 hours to do it. I would appreciate it if you can give more explanation or make it simpler.

There are some things I would do differently if I were designing the program. I must tell you I was a systems analyst for the Pennsylvania Department of Revenue. I understand how difficult it is to design a program of this complexity. Also had the system go into a loop a couple of times, where it just went back to previous page.