The overall functionality of this year's TurboTax desktop product was very good. One item that could be improved is guiding a user to enter their IP PIN if they require one, explaining that this is different from the PIN a user chooses prior to filing. Not understanding this created a great deal of confusion for me and resulted in my return being rejected multiple times.

Overall a good experience but did have problems with the software when trying to create a Form 8949 Part II without a 1099-B for input. Couldn't input an Adjustment Code and Adjustment Value as the software wouldn't allow. Could overwrite the form programming but final review tells you this is not something you want to do and tells you to cancel the overrides. So, what to do?

Useability of this product is below expectations (previous experience). Corners cut and useability not fully tested. Pathetic activation functionality. Poor use of screen space -- why make so small on my screen??? Hard to read information pop ups. You are lucky Im giving it a C. This product was perfect in previous year s but for the past few, it has gone downhill. Consider my loyalty fully tested and nearly drained. Get it together (again)!

I have used TurboTax for several years to complete my personnel tax forms. I continue to use TurboTax because the software continually updates itself. Sometimes this is annoying when you are eager to start filling out your taxes, but I like the regular updates. It gives me peace of mind that i am not using outdated information to fill out my tax forms. The format has stayed consistent each year unlike Windows and other providers who feel the need to change everything they possibly can each time there is an "improvement " made which triggers updates.

You miscalculated the Georgia 2025 SALT Tax Limitation. I went from a $1000 refund to owing over $600. It took you until 3/24 to notify me of this change as well. The $30 filing fee reimbursement is a nice gesture, but not enough considering I now have to adjust for covering a large portion of money I wasn't planning on paying - since I trusted your software and planned accordingly

I have used Turbotax for 10+ years, I'm done with them. Still seeing same error issues that I called Turbotax help desk for last year. YouTube was more helpful for me who runs a STR, I had use forms to get to use features that should have been available to.

You make filing split tax returns difficult to accomplish. When you owe nothing in state tax return and you want to file fed by e-file and state by e-mail your program is hard to get accomplished. I had to go through the whole filing process to get my state e-filed and forced to pay the $25.

This has been the worst TurboTax experience I have ever had after many, many, many years of using. Some information was available in uploaded forms but still had to be entered this year. Have not had to in past years. The upselling has got to stop!!

Turbo Tax is easy to be using. I had TurboTax for over 10 years. Only this year filling 2025 tax, I had 1 error on state tax M1W form. I called Support agent, she helped me very patient for over an hour. that error still could not go away. Finally. I have to print my state tax files and using mail filling

Technical Support was fantastic. Very personable, competent, patient!! Please continue to offer a physical disk version of TurboTax each year to enable loading and viewing/using the software long after Intuit has stopped supporting older versions. It seems that Intuit is making it more difficult each year to obtain a physical disk copy of the Turbo Tax software.