Glitchy. The first time I clicked save I lost everything I had entered and had to start over. I got halfway though and had to pause a couple of weeks waiting on info. When I went back in 3/31/2026 to finish Turbo tax had a large update file to download. afterwards it said "pick up where you left off". It did not. it started at the beginning. My info was there but I had to click through it. Even though I saw where my IRA RMD had been entered the accuracy check kept saying I needed to enter it. Very stressful and not the best of experiences and I've been using Turbo tax over 15 years.

Turbotax has been a good resource over 20 years of using it. I may continue to use it if Intuit fixes the credit card entry bug that does not allow me to pay for e-File for my state return (requires instead to pay add'l $40 to pay out my Federal return). This is a big dissatisfier to me since I now have to print and mail my state return to avoid paying additional fees. All because I cannot get the desktop software to allow me to choose the correct credit card expiration month to allow e-file of my state return.

Too many steps to "upsell" within the program. Too many places the program "dumbs" down, rather than simply having spaces to transfer from forms (specifically in the interest and dividend sections). Bring back It's Deductible. That was actually a very useful part of the program. Best feature is the carryover from previous returns (why I come back) for things like losses. Kind of ironic that this year, I needed to upgrade because i had a 1099-B, which I've had in previous years, so the Premium. Even though, for 20+ year, deluxe was sufficient.

I Love Turbo Tax and have been using it for years. This year I had to bump up to the Premier version which was fine. When I finished my Federal and Pa state returns I wanted to file the most Efficient way and file both via E-File. I filed the Federal very efficiently via E-File but I noticed that there was a $25 charge to E-File my State return (which was no refund, no payment). I find this charge to be ridiculous as we are paying $83 for your Premier software AND "since you cancelled the Its Deductible software" I had to spend another $29.99 for comparable software to complete my Tax returns this year. To me the E-File is the easiest and most efficient way to use your software but putting this charge on there for the State filing is highly unfair and make me wonder Whats Next!!!! Should I continue to use Turbo Tax or look at other Tax Softwares?

I found the Web version very difficult (impossible) to use as I could not enter information when I had it ready and available to enter. Exasperated, I then moved to the Desktop version and could then move around to enter information as it became available. I will never even try to use the web version again!

TurboTax worked well as it has always done. My only criticism is that the desktop program is not available for Windows 10. I was hoping that you would make it available for Linux but if you don't make available for Windows 10 users I doubt that it will ever be available for Linux.

The third-party access authorization process was not clearly explained and required several trial error steps for me to complete the process properly. Reporting interest paid on my HELOC was frustratingly difficult. The IRS does not require lenders to issue 1098 if interest paid in the year is <$600. The software said intructions say: "if you have not received a 1098, request one from your lender." I contacted Turbo Tax for assistance on the HELOC process; the agent, Kristy, was very helpful but did not know how to resolve the issue. After spending several hours, again trial & error, I was able to input the information and complete the return with no errors reported and the information reflected as appropriate. I strongly suggest review and improvement to input of HELOC interest payments when the IRS does NOT require the lender to issue a 1098.

Awful. - constantly trying to upsell - asks for tons of hard to find information only to report it couldn't be used. And it knew that before asking. Complete waste of time. - Making us repeat entering information it already has. Such as asking if we'd use the same direct deposit account, then asking us for account and routing anyway! Thats crazy. Not useful. - Misleading at times. Asking for information during review that it already has, in obscure ways while trying to upsell. - No linux version. Requiring Windows 11. - Online version didn't support all forms we needed. 5329 for missed RMD.

I bought the desktop version and was offered free filing for my State form if I tried th online version. I started online verson but couldn't find my way through it and went back to the desktop version. I really though it would transfer the information I had already entered.! BUT NO. I ended up completing my tax forms twice and no free State filing!

Honestly I would use another tax software if I wasn't so uncertain that the transition would break too many record copy data points from my past returns. Each year TurboTax seems to roll out a product that is less and less functional as it routinely interrupts progress pending the next update. Inconvenient surprises over partially completed forms continue to degrade the overall functionality. It's hard to understand how a user can complete an entire return using the "interview" method only to be asked for obscure information during the error check.