Generally good, but this year I got into a loop at the final steps where it said there were vague "errors", prompted me to click to fix the errors, then said there were still "errors" with no details saying WHAT the issue was. This cycle repeated multiple times, til I got sick of it and just clicked continue. It was an unnerving experience and gave me LESS CONFIDENCE in the software.

TurboTax makes it easy and super fast!! (Except for refusing to run on Windows 10. Had to dig into my BIOS to turn on TPM 2.0.) They even download and process every detail from my broker. (It would take me at least a week to go through all that manually!)

I used TurboTax Online this year, and I will never use it again. First, it allows me to submit only one set of tax forms, which is ridiculous. Second, it messed up my submission to the IRS where what they received on form 5695 is not what I show on my copy. The QMIN (line 29e) was missing, which caused delays while the IRS investigated and reached out to me. I submitted that information, and they corrected it. But then I found out that the credit amount on line 30 was wrong (it submitted the amount from 29e [the total cost] instead of the credit). The IRS then removed rejected my credit request and issued my refund, which means I need to file an amended return. This has cost me hours of time and has delayed my $2,000 credit by months. I couldn't be more frustrated. I work in IT, and I can't imagine how something like this could get through QA.

TurboTax Premier is easy to use. I always use the step-by-step instructions to fill out the forms. I have one complaint. I can download my information from my financial institutions as PDFs. Why can't I use these PDFs to import my information into TurboTax. I don't feel comfortable allowing TurboTax to log into and to access my data directly. I feel security breaches could occur during the import process. TurboTax had to access my information twice (2 divisions) even though my information is in the same main institution. Oh, it took a long time to select a unique nickname - please review this.

I have been using Turbo Tax for several years and I am pretty happy with it. I like the features which allows one to scan W-2's and quickly import all information into the return. I also like the feature that allows me to import all my tax documents from my brokerage firms, simplifying the filing process. This year I purchase the live tax advice and I am pretty ha[ppy with it. Once I requested advice while preparing my return, I got a phone call in a fairly reasonable amount of time. Overall, pretty satisfied would Turbo Tax and would recommend it to others.

(1) I think TurboTax should be easier to enter qualified foreign dividends by asking it for each mutual fund as mutual fund information is entered (vs. the way it currently works by asking for the overall amount during error checking), (2) currently TurboTax just includes the total carryover of IRA basis -- it would be helpful to also include the carryover by year generated to facilitate proofing; (3) it would be helpful to offer additional flexible options on the step-by-step screen for estimated taxes. In addition to rounding up by $10 or $100, it would be helpful to round up by an additional amount just in case an IRS adjustment would potentially cause an underpayment penalty. Currently, the user needs to go to the forms and override the amount, and then the amount in the instructions differs from the amount on the quarterly forms; (4) For K-1s that have different income types, rather than having to create a new K-1 set for each type, it would be much more straight forward to enter the info on just one K-1 group; (5) it would be helpful if TurboTax would track the tax basis (including the amount that each line in the K-1 affects basis, by year) of K-1-type investments like partnerships

It works, but still too many annoying aspects like (1) when entering figures in Forms mode it often bounces out of current form when you hit enter (and sometimes when hit tab) to go to the next entry and (2) still too many places where you can't "drill down" to see where a total on a form comes from (you should always be able to go to a source of a total figure).

Congratulations on continuing to make this product better and more accurate every year. In previous versions, you had a brief tutorial at the beginning of the filing process that gave you a tour of what has changed compared to the prior year. I miss that. Also, a great feature to add would be to somehow to a side-by-side comparison of the prior year return which is something I always do to ensure I didn't miss something from the prior year. I realize this might be hard to execute in software given that the line numbers and format of tax returns change each year.

Absolutely awful. Program deleted my completed returns so they were not there (or anywhere0 when I went to file. The digital assistant is completely useless. I said it before, but I am done with this sub-par program. AVOID AVOID. Deluxe Desktop is even worse than the online platform and that is saying soething

I do not like how you handle investments (1099-R, -Div, -Int) after the initial input. The summary boxes do not show the account number, only the vague name. I have to go to Forms to figure out and input for each box that i am working on. Edit screen also does not show total title and account number of the investment. It's very confusing with 15 accounts to clarify. Arizona state is very confusing, too.