Last year I had trouble with one of the sections. it was two days before taxes were due and I called the helpline. The agent was super friendly and walked me through the steps and then asked if I had any other questions. She was very calm and professional. I wrote down all the steps so I could complete that section this year,

Used it since early 90's have been hooked on the suit. However the dialog boxes for the download version State Filing Payment screen needs to be fixed. They will not size/scale and the continue button get hidden behind the MS tray. When screen is set to certain resolutions, it will causes dialog box navigation issues

Awful. - constantly trying to upsell - asks for tons of hard to find information only to report it couldn't be used. And it knew that before asking. Complete waste of time. - Making us repeat entering information it already has. Such as asking if we'd use the same direct deposit account, then asking us for account and routing anyway! Thats crazy. Not useful. - Misleading at times. Asking for information during review that it already has, in obscure ways while trying to upsell. - No linux version. Requiring Windows 11. - Online version didn't support all forms we needed. 5329 for missed RMD.

your program crashes on people when it is trying to transmit after people sent hours on it. Also, why won't it all you to just upload forms that can't be imported so they do not have to mailed. The import function only allows you from a limited amount of companies.

I have been using TurboTax for doing my taxes for decades. The only request I have would be to update the software so I can import my Form 1065 K1/K3 automatically. It has been something I have wnatedd for a loong time. Last year when I called a tax representative, I was told that they do not wok on Form 1065 K1/K3 at all so I had to do this myself. I did the work and have filed my taxes for 2025 but it wold be nice if that for and all other forms of a K-1 could be processed autmatically.

The software appeared to generate unnecessary fixes, especially for institution supplied data where blank was submitted instead of zero. And the error did not take me directly to the proper worksheet - I had to search through the flagged document w/s to find the place to enter the "0.00" This seemed like a poor service designed to trick users into signing up for the new Help cost.

I used TurboTax successfully for many years, but the programs are buggy now. No support is available unless a fee is paid. I should not have to pay a fee to report a problem with TurboTax software and get assistance. Especially difficult was tax handling for IRA withdrawals for NJ. I finally had to print out the NJ-1040, white-out the incorrect numbers, write in the correct ones and mail the tax return. It wasn't possible to e-file. I use Turbotax to make filing my taxes easier not harder. AI support was useless and frustrating. I will be shopping around for new tax software for 2026 and may end up hiring an accountant if they're all as bad as TurboTax is now.

After completing it would not let me e-file. I got a message "You've reached your e-file limit. the IRS only allows 5 returns to be e-filled with personal tax software. Everywhere I turned TURBO TAX was only wanting more and more money to be spent with them. So, the Features that were advertised were not available.

When I first used TurboTax to file my taxes (~2007) your product was truly revolutionary and accurate. But this high mark has been deteriorating ever since and now it is not confidence inspiring. This is so much so that over the past several years I've been looking for a higher quality product. And it isn't just the core software. You now feature more advertising than ever before, the costs of the software continues to go up, the "interview" questions are still sometimes ambiguous and so I wonder if the quality of what you sell is a good value.

I have used Turbo Tax since it's beginning when it was on many small disks I would load into a very small Mac. It has greatly improved over the many years but can still use more improvement. It needs to handle K=1 forms better. Also there are many financial institutions that cannot download info directly to Turbo Tax. Some information from the previous year such as prior depreciation does not carry over to the new year.