The reorder for the future year program is hard to know when the order is complete and then wanders into online and that creates confusion And this form is confusing - lets kept it simple and not fancy

Turbo Tax provides no tax support without purchasing additional services. Turbo Tax is trying to force you to file state taxes electronically for an extra $25.

I have used Turbo Tax for a number of years. The 2024 version was prone to have glitches. I had to import financial information multiple times to get data. Print utilities did not function correctly.

After all these years, you still can't put my charitable deductions in alphabetical order. You ask me multiple times about filing a state even though Tennessee has no state income tax. After the first time, it should not be asked again.

This year was difficult, The income and expense information did not load up from the previous year. This needs to be more clear to highlight lines that need to be filled in. I was not happy with the software this year.

It took more effort than last year (2023) because of the added complexity of the treatment of RMDs from multiple IRAs. The process was NOT transparent, and required several iterations to complete properly

I can see that you try to make program easy to follow but I find it not too clear at times, especially when starting and getting into the swing of things.

Trying to upsell things constantly is very OFF-PUTTING! Incredibly hard to change certain things. Roll over to Roth calculated as 6% penalty although it should have been income. NEVER AGAIN!

I have used TurboTax for at least seven years and never had as much trouble as I have had this year. Things seemed much harder to accomplish, to the point that I plan to look at another program next year.

The software works great. It's easy to use and I've been using it for years. I had a little trouble entering my license code this year, but I called and they helped me out. Overall, the software is easy to use and accurate.