Turbo Tax Premier was used. Not user friendly. PDF file printed at end did not sync correctly and printed gibberish. Disappointed. We have used Turbo Tax for years.

great easy and comfortable.................................................................................................................................................................

Charges for having Federal refund sent direct to my bank were not clearly spelled out and were higher than expedted. Never again. I consider this misleading and near fraudulant.

This is 8th year of doing Turbo Taxes. My husband paid his former CPA before we retired to do our taxes and he had the same outcome! I am now the tax preparer for our family!

Too much upselling of additional services. I feel the help and software has been made more difficult to use so TurboTax can sell expert services. I was never able to import older taxes for a different computer.

Can be confusing and should have had an 'Update Turbotax' tab in the menu instead of rejecting the sending of the e-file along with all those stupid 'Update Now' messages with no obvious way to achieve it

Constant integration of self-promotion to their own products. The software requires frequent refusals to one of their enhanced products. Too easy to hit the accept button in most cases.

Have been using TurboTax for the las 2 years. I find it difficult to apply the refund to the next year's estimated taxes. Everything else is easy to use.

This should not be required. Enough hoops to jump for this year's Turbo Tax. By now you should be including some AI to help with sticky points, not charging extra fees to get on-line help. I miss the disk.

2024 version is slow. Often had to open app several times just to get it to start and when it did, it would shut down without warning or any error messages when opening my file to continue my return.