Long time user - like that is takes me step by step for input; only had to use Audit Defense once and will always choose that option - well worth the money

I have been using TurboTax since it first came out and have always found it to be an excellent product. Those few times when I have had an issue or a special handling situation, the TurboTax team has always been responsive and helpful.

Changes this year SUCKED. The new interface to add the DIV/INT information was horrible. Automatic downloads were unreliable. Seriously thinking of using a different product next year. And it crashed at least once while I was using it.

Prior year was easier to use, do not like the dividends/interest back-and-forth screens esp for importing data. Online STATE e-file is free, but $25 here? :(

I've been using Turbo Tax for many years now. It has proven to be helpful, reliable and accurate. I have found the Turbo Tax Premier software to be reasonably priced.

When restarting TT after a prior session has been saved and exited -- an improvement would be to take the user directly to the last screen completed -- instead of going through another general mini-review.

Overall TT was able to produce my taxes. However, the software has bugs when it came to charitable contributions and generating form 8283. In the end I had to manually create the 8283 and file a printed return.

Turbo Tax continues to be our go to software for doing our taxes. Always has a solution to our current taxes. The stepping through each item and comparing to last year is very helpful.

They make it almost impossible to print and file state return. I felt forced to file electronically. Will not be using Turbo Tax in the future. Scam.

My tax situation is fairly simple. Turbo Tax is equipped to handle my basic tax reporting needs. I have come to rely on Turbo Tax this year and in years past. I appreciate the consistency.