TurboTax simplifies and streamlines the process of preparing and filing taxes both federal and state. Couldn't imagine returning to the manual process.

TT is very easy to use. TT program and TT community has done a good job of answering questions. I have used TT for over 20 years and it improves every year.

I have used TurboTax for more than 25 years. I think the software interface is getting worse and worse. I have to scroll up and down when expanding some contents. The importing function always has issues.

Data import for form 1099B is more detailed than what is requested for hand written data from non-importable brokerages. It is confusing to determine if data totals is sufficient.

There are several software glitches in your tax preparation programs that need correction. How do notify TT of these problems? More importantly, why do you not fix legitimate errors in your programming/coding?

Been using TurboTax for years. Never had any issues with my fairly complicated return, and have found credits that I would've missed doing it on my own. Very complete and makes filing a snap. Got my refund last year in less than 2 weeks.

Not easy to navigate. Preparing to return is easy, but finding your return once you closed the program and try to return to it is difficult. Also, once the returns are filed, it is impossible to find them and, impossible to print them.

Some carryforward items from last year's state return did NOT carryforward, requiring redundant manual entries. Also, the product is less streamlined than prior years' versions. Finally, the $25 state e-filing fee is exorbitant.

I love the way it transfers all the information from the previous year's return and then automatically does all the depreciation schedules. It used to take me hours to do that work.

As always, filing my taxes with Turbo Tax is wonderful. It costs less than than a tax preparer and I do not have to worry about gathering up all my paperwork and taking it to someone.