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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 871-880 of 15,915 reviews
Apr 14, 2026
Reviewer name: SPORTFISH 1850
3 out of 5 stars
3 out of 5 stars review

Turbo Tax Now SUCKS!!!!!!!

VERY Dissapointed that you know longer have It's deductible in your software. I've used Turbo Tax for over 10 years and that portion has saved me a ton of time doing my taxes. But this year you have to go and take that away and cost me many more hours of time to complete my taxes. NOT Very Happy about it!!!!!!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 8, 2026
Reviewer name: SBK1
5 out of 5 stars
5 out of 5 stars review

GREAT, but let's talk about Search versus AI Asst.

I mentioned this already in another review, but I don't think that I like that the Search button now starts the "AI Chat Box Assistant". I want the choice between a true Search field and an AI chat box. The old Search field brought up instantly any forms, worksheets, instructions to which I needed to refer. The AI chat box takes too long to load and seems to bring back to broad a series of topics. I prefer the straight up, type the form number and the search box takes me straight to the link. I like the AI chat box option, but it needs to be called that nominally, not the new "Search" button. Go back to what the Search button use to do, but add a separate AI Assistant button.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 5, 2026
Reviewer name: Bob 890
3 out of 5 stars
3 out of 5 stars review

Turbo Tax 2025 has problems

TurboTax for 2025 was very, very difficult to use! First of all, the version I purchased was Canadian version and was supposed to be an American version. I had to get help on-line to convert it into a usable form. When I tried to file my taxes I couldn't because of an error on a worksheet. The instructions on how to correct it were nonexistent that I spent hours trying to figure it out! I've been a customer for 10 or 15 years and this was absolutely this most difficult time I have ever had doing my taxes!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 12, 2026
Reviewer name: USAWendy
5 out of 5 stars
5 out of 5 stars review

Easy - just one Canadian Pension glitch

The software is user friendly and adds explanations along the way if you have questions. There was one little glitch this year that happened on both of the tax returns I prepared that were itemized. The step-by-step screen was insisting I enter information on a Canadian pension custodian - even though I live in the U.S. and my work-life/pension has nothing to do with Canada. I couldn't move forward without entering information. I think I finally got out of it by going back and then going forward again.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 30, 2026
Reviewer name: RetiredSoftwareDeveloper
2 out of 5 stars
2 out of 5 stars review

Do you ever get users to try this stuff out?

Easy.. wouldn't allow me to edit/update a real estate transaction. Had to go to forms to do so!? Also said I didn't need any updates when I opened the app the last time to file. But then verification failed because you said I needed an update!? After the update, all the tax due amounts were zero for about 10 minutes!? Finally, I was able to file, but then it said it couldn't print my forms!? The Easy... form for 1099s (INT/DIV/B) is an absolute mess! The form for determining which stock sales are to be excluded from a state is also an absolute disaster. I had about 50. Once you've updated one, there's no way to tell in the list whether it's been done or not. And when you return to the form, it doesn't keep your location, but returns you to the first again (and again, and again). You seem to try to make it as hard as possible! And when you go back through a section it loses all the answers you put it before!??

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 23, 2026
Reviewer name: Cost to file
3 out of 5 stars
3 out of 5 stars review

Costly filing

I use TurboTax as I have for decades. The BIG complaint is the cost. I am retired and on a fixed income and find it very annoying to find out that there is a $25 charge to file my state tax forms. This is after PAYING for the program. So so so very expensive and not transparent.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 7, 2026
Reviewer name: MarthaNC
5 out of 5 stars
5 out of 5 stars review

Love TurboTax!

I've used Turbo Tax for years. I find it to be very easy to understand and to use. This was my first year using the version for Mac and I was pleased to find there were no difference from the Windows version, at least none that I came across in my simple return.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Mar 22, 2026
Reviewer name: miketaaZona
2 out of 5 stars
2 out of 5 stars review

Where is ITS DEDUCTIBLE?

No more Its Deductible included with the software -- terrible decision -- makes logging charitable contributions incredibly difficult and time consuming. Would not recommend Turbotax if this is not fixed.No more Its Deductible included with the software -- terrible decision -- makes logging charitable contributions incredibly difficult and time consuming. Would not recommend Turbotax if this is not fixed.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 2, 2026
Reviewer name: Amruthesh
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is awesome.

I like accuracy. It is compatible with my desktop version. I like the features where I can go back double check if there is any errors. The program links with the my financial institute and gets the forms if I have missed any. I did not have to us h support services at all.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Apr 8, 2026
Reviewer name: Nate Sr
2 out of 5 stars
2 out of 5 stars review

Billing Interface Issues

Had a credit card billing issue when processing payment for my son's tax return. $20 state return fee processed and provided a confirmation online and by email but upon returning to the turbo tax application received a message that the payment did not go through. Verified it did go through on my Chase account. Ended up using the $40 fee payment using his federal refund to insure it processed, and was charged the $20 state fee from the federal refund for a $60 total. Plus I have the $20 credit card payment that did process. I hope to cancel the initial $20 fee that was paid.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401