I ave used TurboTax for decades and always easy and understandable. I trusted this software. Until this year. Last year was the first year to take RMD from my IRA's. It took about 4 hours but was easy. This year was a nightmare over 3 days and nights. It fought me all along the day to get data into the program. I have always trusted Turbotax. But if I am still alive next year I may hire an accountant. Vert sad to say that

problem with your software is it sometimes pulls stuff out of thin air and acts strangely. example: while going through my income it suddenly came up with wanting to declare my Canadian pension income. it's never asked that before and I've used turbo tax for years. besides I've never worked or did anything in Canada. But after adjustments it gets the job done.

The payment page is extremely bad. After filling out "Billing Address", the "continue" button was not visible no matter what you do and again it is not visible in the page of "review." This program was reported in 2019 based on google search, but you haven't fixed it yet after 7yrs. it is amazingly unbelieveable.

Honestly It was just the worst to use. I am a student and I have scholarships that I got, I filed in two states, and there was just so many ways this could've been easier. you enter one thing and you see you tax return go from refund 1000 dollars to ow 300 and you are just confused as to what went wrong because what you entered was a scholarship amount, and then 30 minutes later it asks you if the thing you entered was a scholarship and was supposed to be included and then it jumps back to 1000 dollar refund. I hate turbotax

TurboTax has taken what used to be a simple, intuitive interface and turned it into something clunky! It feels like it's designed more to push paid live help than to improve file efficiently. I've used TurboTax for more than 30 years, and the 2026 version is, frankly, a disgrace!

I always seem to run into some type of issue. This year I could not pay the $25 fee to file state taxes last night. Ended up working early this morning. Still had problems with the foreign tax credit and had to use the same workaround I had to pay Intuit for advice last year and I kept getting a strange error message about during the review about having my state taxes directly debited--didn't have much confidence they'd actually get debited so I'm mailing a check. I've used TurboTax for over 25 years and the last few years I say this is the last year I'll use it.

The program is much much worse from prior years for the investment section. So much so that I think I want to find another program to use. I do not like having the cards for each investment and then having to click through them one by one. There should be an option to select multiple investments and delete them all together. It took me probably 3 times as much time to do the investments than prior years. I also cannot find the option to save a copy of my return. How is this even possible to not be able to save.

Gets the job done. Few nice features that can be present are comparing Married filing jointly vs Married filing separately. And the ability to upload PDF forms for 1099, 1098, etc. I don't understand why the desktop software can't do it, if the online version can do it.

Software works pretty well, but a number of questions are not precise or accurate, and I have to answer inaccurately to move forward. Makes it confusing to complete. Also, I have paid for state e-filing multiple times, and spent hours trying to e-file last year and this year, only to be told the e-filing window has closed or some other issue, so I have to mail it in. What a rip-off.

Had to manually enter my CA Employee retirement system info. The program would not let me enter this years in the saved file. When I would try to enter it, it would take me to the "Download from your investment account" page. I finally just entered it as a new 1099-R and then deleted the old one.