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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 861-870 of 15,915 reviews
Mar 22, 2026
Reviewer name: miketaaZona
2 out of 5 stars
2 out of 5 stars review

Where is ITS DEDUCTIBLE?

No more Its Deductible included with the software -- terrible decision -- makes logging charitable contributions incredibly difficult and time consuming. Would not recommend Turbotax if this is not fixed.No more Its Deductible included with the software -- terrible decision -- makes logging charitable contributions incredibly difficult and time consuming. Would not recommend Turbotax if this is not fixed.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: Dew Lu
3 out of 5 stars
3 out of 5 stars review

I question its use

used for 30+years, harder to use every year. Oklahoma filing, Ok. return does not print when ask for preview. Last several years always a wreck a filling time. Can't print Okla. return for Mail in filling. T tax insists on E file, I'm trying to get around it!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 18, 2026
Reviewer name: Unhappy User xyz
2 out of 5 stars
2 out of 5 stars review

Turbotax is disappointing

Very little on-screen help is provided to understand the questions being asked. Especially true if you have multiple sources of income from one fiduciary, or if you have more than one fiduciary reporting the same type of income. We were just baffled by some screens. While Turbotax may be the best product out there for an individual user, it certainly does not inspire confidence in the output.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 30, 2026
Reviewer name: mathling
4 out of 5 stars
4 out of 5 stars review

Alarming drop in quality

The product was noticeable worse this year than in previous years, with basic flaws and incapacities. For example, in step-by-step mode it was impossible to add supporting details. There were certain line items that appeared, and no way to find where they came from, or links to instructions to understand what was happening. The program is still good, but the rate of degradation is alarming. Apparently you don't even want to take the review, just keep cycling back to this lousy AI-infested interface, that is incompatible with my typing and keeps introducing typos. I'll just add some words support maybe so you'll accept it, shall I?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: NCJim6
4 out of 5 stars
4 out of 5 stars review

Satisfied but I expected more.

I like the importing of my brokerage tax documents. I was a bit disappointed with the help feature. I expected it to have more of an AI feel. I wanted clarification on a schedule B Div item and it was all over the place and useless when it came down to it. I posed the question to Gemini and it gave a perfect response. It won't be long before Gemini is doing taxes. Overall I'm glad I used the product because my taxes are done.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 28, 2026
Reviewer name: taxpayersanonymous
4 out of 5 stars
4 out of 5 stars review

Good, but didn't know about the processing fee...

Filing was easy, but I wish I knew about the $40 processing fee for returns before I paid. I probably still would have purchased the software, but I didn't like being surprised. I ended up opting to mail my return instead, since Certified mail for two letters is still cheaper than the processing fee.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.

Mar 14, 2026
Reviewer name: FukesForever
3 out of 5 stars
3 out of 5 stars review

Poor integration between Federal and State

It is extremely frustrating when working on state taxes. There are aways screens where I am asked to enter information from fields on the federal forms. TurboTax has the information yet it is not integrated enough to import this information. Likewise it will ask for information from the previous year's forms that I also created using TurboTax.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
May 25, 2026
Reviewer name: German Lady 35
1 out of 5 stars
1 out of 5 stars review

TT failed me in 2026

1. Turbo tax failed to calculate the taxable SS benefits correctly. The IRS wants $5000 more. 2. TT is getting more complicated to fill out every year. 3. TT is never complete and "Ready to go" at purchase time anymore. You get updates every time you log on and you cant trust the work you have done.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 17, 2026
Reviewer name: BL_208
4 out of 5 stars
4 out of 5 stars review

User Interface seems to be deteriorating

The desktop version has issues with fitting font sizes in various places. The most obvious is the 'File Edit View Tools Online Help" area at the top left. I started to look at the cloud version of Turbo Tax but did not feel comfortable using it and did not like the look and feel compared to desktop version.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 11, 2026
Reviewer name: My reviewJKV
2 out of 5 stars
2 out of 5 stars review

Very unhappy with this year's product

I am very disappointed with this year's Turbo Tax. It took until March to correct one of the forms. It is getting more expensive as well. This year also had a bunch of weird and, it seems, unnecessary questions. You are making it hard to continue purchasing your product.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401