I have been using Turbo Tax since it was Parson's Tax Edge (1995). Very disappointed this year when it added a $40 refund fee to my return. Do not know if I will be using Turbo Tax ever again.

Not as user friendly upon initial set up as the CD was. IT caused me 3 hours of trying to figure out how to acess turbotax after downloaded.. required a rest on my computer to be able to access it.

Gets clunkier and clunkier every year. Got to the final step and then it cancels my filing because I need to update the software. Do you think they would check that before you try to file???

Charges for having Federal refund sent direct to my bank were not clearly spelled out and were higher than expedted. Never again. I consider this misleading and near fraudulant.

It's really helpful! it's easy to use and operate. It would be better if it could give more detailed explanation and specific examples when it shows errors or uncertain numbers during smartCheck.

This is 8th year of doing Turbo Taxes. My husband paid his former CPA before we retired to do our taxes and he had the same outcome! I am now the tax preparer for our family!

I have used TurboTax for years, but the method of inputting all the 1099INTs, 1099DIVs, and 1099B at one time was confusing and made me be concerned that I had included everything. This is making me rethink changing to another software next year.

I find it annoying every time I open the application there is an update. Nothing material ever changes. Give me an option to update... then I can update before I file, but I don't need to update every time!

This program although a little different from years past still is way easier than using the books/forms provided by the IRS. Selecting the catagories, filling in the fields is much easier than trying to become a tax professional.

You should have a field where you ask if a person has an IP PIN, so they don’t file and have their forms rejected. I know I needed to insert it, but didn’t see any alert so thought it would be a field at the end.