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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 831-840 of 15,915 reviews
Apr 16, 2026
Reviewer name: utah filer
1 out of 5 stars
1 out of 5 stars review

Turbo Tax for States Sucks

I was unable to file my State Return in the online interface. I finally had to open the app which was I glad I had downloaded. I knew how to use because I had before. Finally my State Return went through. You need to fix the online interface for state returns. It sucked.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 7, 2026
Reviewer name: Roland B
4 out of 5 stars
4 out of 5 stars review

Great to do your own tax return

Questions asked to make it easy to complete tax return. Various Help options are always available for unique situations. I import from Quicken which sometimes duplicates data like charitable contributions, which is easily rectified. I have been using Turbo tax Premier for many years. Never had an issue with Federal returns.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 18, 2026
Reviewer name: User of a Long time
2 out of 5 stars
2 out of 5 stars review

TurboTax went cheap

Features, compatibility and interface failed me: November 2025 Tax advantage program failed to download in January 2026 when I needed it! Had to call and get and new link. Second: download for stock and investment cap gains, int, and dividends failed. You took my data to the intuit site and than redirected me to go fetch it from there; except it wasn't there and I could not find it where you said it was supposed to be. I had to manually input the data by going back to each investment house and printing the documents. Not cool! finally, the donation calculator was missing without notice and that was disappointing. that took a long time to gather the information and complete that itemized deduction part. Not Cool again!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 6, 2026
Reviewer name: Jim_NC
4 out of 5 stars
4 out of 5 stars review

Data import failed

BAC / TurboTax (Intuit): The interface between Merrill and INTU failed during importing data from Merrill into TurboTax. After brief time, TurboTax displayed message saying the data import failed try later. I retried many times; created new TurboTax files again but still failed. Eventually, I entered the Merrill data by hand. Not only was the manual process tedious but the chance of error was greatly increased. Note: TurboTax was able to import data from Merrill Edge successfully. Note: Each attempt to import data from Merrill, I received email from Merrill, “We received your consent to share your account info with Intuit”.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 15, 2026
Reviewer name: ACBerg
5 out of 5 stars
5 out of 5 stars review

TTax Review

Technical Support was fantastic. Very personable, competent, patient!! Please continue to offer a physical disk version of TurboTax each year to enable loading and viewing/using the software long after Intuit has stopped supporting older versions. It seems that Intuit is making it more difficult each year to obtain a physical disk copy of the Turbo Tax software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 17, 2026
Reviewer name: jprrd
5 out of 5 stars
5 out of 5 stars review

Comments above

I have used Turbo Tax for years and have been very satisfied with the product. This year i have one issue with the program that I am definitely not satisfied with. In past years I have been able to see the " show form" to be able to check an entry. This year I did not see any page where I could see the "show form". All I saw was "no form". This is a downgrade from what your program used to be in the past.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 7, 2026
Reviewer name: BillG1943
4 out of 5 stars
4 out of 5 stars review

Good Navigation, but with an Exception

I've used TurboTax for many years and have relied on it to help me file an accurate return. This is the first year that I got to a point where I had no idea why the New Jersey state section was asking me for the previous year's distribution from a pension plan. When I went to the corresponding tax form, I saw the code G from my wife's pension, indicating that a General accounting method was to be used. There was no way to change that G and no way on a menu to go automatically to the source of the G on another form. I finally found that I had answered a question in the federal EasyStep retirement plan section inconsistently for my wife's plan. Fixing that error made the confusing question on the state EasyStep page go away.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 17, 2026
Reviewer name: Also disappointed again
2 out of 5 stars
2 out of 5 stars review

Worst in 30 years.

I've been using turbotax for 30 years, dealing many quirks along the way, but this version was one of the worst - so much that this is the first review I have ever given. The interview process was awkward and incomplete. Explanations are much fewer than in the past. It created forms that were not applicable, for no reason (why did it ask me about Canadian accounts when I had no dealings in Canada?). It took me into a tax penalty computation when my tax liability was less than $100. The HSA interview and forms were awkard and confusing with no explanations. It's probably time to look at other tax software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: TexasAg1955
5 out of 5 stars
5 out of 5 stars review

Filing an amended return was a "piece of cake."

Filing was easy. I had some apprehension that things would get complicated when I discovered that because had not included a required K-1 in my original return (received it too late). TurboTax made filing an amended return just as easy as the original. Wouldn't use anything else!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 18, 2026
Reviewer name: RDHII
5 out of 5 stars
5 out of 5 stars review

Easy to use

Have been using Turbo Tax for a lot of years and also easy and accurate. The Step by Step interview process helps to ensure all topics are covered. I even got advice and recommendations for a deprecation deduction I would have otherwise missed. Filing is super easy and can be assured this is done completely

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.