They DUMBED down the PC/Mac version greatly. Yes it works and gets the job done but no more online help or online community to reference help as one example. Now Intuit keeps hawking "Live" help for $60 insteado on the front page as you work on your return. Also when you save your return apparently you can't save the numerous worksheets working behind the scenes as you are working on your return. I like referencing that detail in future years preparing my next returns. Now all you get are the sheets in your actual return as filed and a few worksheets. Where is the detail?!?! In previous years my detailed tax return file contained around 220 pages...this year I have is a scant 58 pages to save/print :(

I always seem to run into some type of issue. This year I could not pay the $25 fee to file state taxes last night. Ended up working early this morning. Still had problems with the foreign tax credit and had to use the same workaround I had to pay Intuit for advice last year and I kept getting a strange error message about during the review about having my state taxes directly debited--didn't have much confidence they'd actually get debited so I'm mailing a check. I've used TurboTax for over 25 years and the last few years I say this is the last year I'll use it.

YOU HAVE CHANGED THE SAVE TO AUTOMATIC... I DO NOT LIKE THIS AND IT MAY CAUSE ME TO SWITCH NEXT YEAR. I WANT THE ABILITY TO CHANGE THINGS TO SEE HOW IT WOULD AFFECT NEXT YEARS RETURN AND PLAN ACCODINGLY... THIS IS A BIG ISSUE. SCHEDULE M FOR MY ILLINOIS TAX IS DIFFICULT TO FIND, IT SHOULD BE READILY ACCESSABLE, AND PART OF THE QUESTIONS ASKED IN THE PROGRAM. AND ASKING ME EVERY SINGLE TIME ABOUT PURCHASING UPGRADE, OR PROTECTION, OR HELP FOR PAY. ONCE I ANSWER IT ONCE, SHOULD BE DONE WITH IT, AND IF I WISH TO PURCHASE LATER I CAN.

I found the on-line version confusing and I didn't see a direction, I felt lost with random questions. I found that I could download the program to my computer (which I surprised me- I thought this was an on-line only program) and that is how I finished and e-filed. With on-line, state e-filing seemed to cost me $39 with no mention of credit, while using the downloaded version e-filing state was only $15 (after $10 credit). I'll be definitely looking at other products next year.

This years taxes seemed to be seamless in filing, where in the past I have had a couple bumps. I appreciate the ease of use. I appreciated that I could use the interface easily to go back to forms I had filled out to check accuracy, without having to use the back button.

I entered all my information and for some reason Turbo Tax did not save it even as I saved along the way. I had to reenter everything and complete the process. Now I had completed a draft of my Son's and I don't see that in the ready files to continue working on. This causes delays and rework and I am not happy about it. I will contact help desk to avoid reentering,

I have been using it for many years, I am confident it does its job. You had a happy customer, but don't increase the license fee. I bought Premier copy of Turbotax this year, but it turns out to Deluxe version on my Mac. Support Center cannot find out why..

In general -- very easy. However two complaints: I live in Washington State -- there is not income tax on my level of income. I went to the Washington State file page because Turbo Tax wouldn't quit nagging about it -- then Turbo Tax told me I had no need to file -- yet the nagging continued. Put in your software that once aware that there are no state taxes, quit asking to file. It's annoying and it makes you feel like you're missing something. 2nd: I wanted my refund to be applied to the following year. When I went to file, it only asked where I wanted my refund sent. Give me the option somewhere to apply the refund to next year. I actually had to go look it up and go back and find where to do that. A lot of people wouldn't even know to do. I feel like it was an oversight on Turbo Tax's part

Connecting to figures that relate to each other is quite difficult for some calculations. Sometimes I had to guess where to go. I file an itemized Schedule A and Scheudle B. Doing charitable deductions is time consuming and hopefully could be made easier to do within the worksheets and forms.

This Year certain carry forward data was not correct. We tried to find error but all carry forward data was correct on import but nevertheless in this case somehow modified incorrect. In addition a form 502C (education) had an entry present that Turbotax generated i have no idea why as we shouldn't even have data in this area. The answer was to delete this form. This took everyone a lot of time to resolve. To me this year software application needs a better-quality control before being released