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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 821-830 of 15,915 reviews
Apr 6, 2026
Reviewer name: TurboScout 2025
3 out of 5 stars
3 out of 5 stars review

TurboTax is slipping

I thought that TT was more difficult to use this year. I especially had difficulty downloading Etrade tax forms. It simply didn't work. The download from C. Schwab was also difficult and I ended up doing it twice and ended up with redundancy with no amounts on the 2nd try. I then had to delete the empty 1099-int, 1099-div and 1099-B. The 1099-R didn't download several fields and consequently I then had to manually enter them (after it caught them on the error check). The rental property safe harbor QID doesn't seem to allow me to put all my rentals into 1 enterprise - why not?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: Detroit Dave Too
4 out of 5 stars
4 out of 5 stars review

Does well as ussual

Been using Turbo Tax for tears and it always works good helping with getting all my numbers in the right place. The online chat and user forum sometimes are lacking information on advance topics. I would not want to tackle doing my taxes with Turbo Tax due to the complexity of the returns.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 2, 2026
Reviewer name: DavidDOPKS
3 out of 5 stars
3 out of 5 stars review

Meets expectations

It's fine, same as any other tax prep software. You fill in the blanks with the numbers that are in your forms. I use it year over year because it already has my information from the previous year. I'm going to stop writing this now because the AI keeps interrupting me and re-writing what I type.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 22, 2026
Reviewer name: JohnD357
4 out of 5 stars
4 out of 5 stars review

Good software, but there's a bug in the K-1

The software is really good, but there's a bug in the K-1 processing. The K-1 creates a loop when it comes time to electronically file. For field 17, it says it needs more information but doesn't tell you what the info is. I had to put false information in the field to get around the bug. I better not get audited because of it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 7, 2026
Reviewer name: TamTK
4 out of 5 stars
4 out of 5 stars review

Great software but has some flaws

Both last year and this year, when I submitted my Federal tax return with TurboTax, I was notified from the IRS that my return was Rejected. I had to physically go into Deductions & Credits and under Affordable Care Act (Form 1095-A) fill in the information that was required. Then refile my return with the IRS. TurboTax should be prompting me for this information as I had already listed that I had a Form 1095-A. Hopefully this can be fixed for upcoming years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 19, 2026
Reviewer name: kensmother66
4 out of 5 stars
4 out of 5 stars review

What about the NOT-RESPONDING message?

I believe TurboTax has accurate and omplete computations, however, the program continued to give me a "not-responding" message. This occurred too many times to count and sometimes lasted as long as 5-6 minutes. It's not my computer because my computer is new and powerful. If it's my ISP, thats beyond my control. I don't have any other answers.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 1, 2026
Reviewer name: matt11111111111
3 out of 5 stars
3 out of 5 stars review

Pretty good, but check it's work carefully.

Would not accept my Bank of America account information that I have used for years. Directed me to use the routing number from the website/app, which I did, and then would not allow me to continue with e-file. Also, regarding the CA return, incorrectly allocated mortgage interest for a rental property to my schedule E and personal itemized deductions. This require manual correction with zero assistance available from support.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 14, 2026
Reviewer name: acinomb
4 out of 5 stars
4 out of 5 stars review

TurboTax good for price

I like TurboTax desktop. This year they advised I could do TurboTax online. Started it online but did not like. It was confusing to me. Went back and started and finished return on the Desktop format. Even the desktop format was more confusing this year. Just some of the questions were tricky and hard to understand. Didn't find it as easy this year as years past.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 13, 2026
Reviewer name: DrBB47
5 out of 5 stars
5 out of 5 stars review

TurboTax gets even easier and better

It works better every year, it took less time this year and the numbers were calculated quickly. I now use the feature that runs through everything and it worked perfectly. Wasn't sure at first how it would work because I switched from PC to Mac. Would not transfer PDF from last year, but took no time to reenter the information. Didn't need support this year as it was easy once I got it to download to the Mac. Program ran even better on the Mac than it did on PC, and all the features were great.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Mar 18, 2026
Reviewer name: aswedcr
2 out of 5 stars
2 out of 5 stars review

RMD problems...Turbo Tax interview failure

There is a problem with the interview on how to enter IRA RMDs when they are taken from one account. The program seems to want you to take them individually from each IRA account or you end up with a error in the taxes. This was a problem in 2024 and still exists in the 2025 version.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401