I've used TurboTax for many years and this was by far the worse experience. Popups and "ads" from the online version were so annoying I switched to my desktop version. Forms that weren't ready were delayed from "by February" until they actually were ready February 20. Fields for 1099-R weren't automatically filled in, resulting in "problems" that were difficult to trace down. in general, it was frustrating.

I only keep my tax returns on portable memory devices and delete the files from my computer for security reasons. Because I tried to use the protocol that has worked in the past, I struggled to import my data from my last year's return which was also prepared using TurboTax Premier. I had to go online and do a search in order to learn how to do that, and later it failed totally. This year I experienced problems with data entry for Form 1116 [Foreign Taxes Credit]. The Problem is due to TurboTax when in Step-by-Step mode immediately eliminating any further access to data for different countries after entry of data for the first country selected by the user. Also, the order in which that data must be entered to keep the program "happy" is very important. Eventually I gave up after wasting a few hours trying different methods of data entry and entered the data manually on the Form 1116 and its associated worksheets. Also, this year's software would not allow me to import last year's return despite it being prepared using the 2024 version of TurboTax Premier Desktop for Macbook. The first installation of the 2025 software worked to import my last year's return, but thereafter crashed and froze up my computer. That resulted in multiple hours online with TurboTax support without any success. She clearly was guessing and did not know how Apple computers work or even that a 5GHz broadband connection was a broadband connection. She wasted much of my time. I eventually solved my problem by deleting everything from that software and my tax return and then starting all over with a freshly downloaded installation... which would not allow me to import my last year's return. Which meant that I had to manually enter everything. Another huge fault and waste of time.

Some of the UI took a step back. Cumbersome in too many places. When you confirm what forms you are going to use this year from last, and then download those forms, there are duplicate entries in the INT/DIV/ section. Also, when entering Social Security, there is a convoluted question (double negative) about not living in a country. Even when you answer it correctly, it takes you to Canadian Pension fund question that you have to ignore - and then you can't get rid of it in the summary.

The Premier Desktop program was good, as usual, but it had a couple of problems in the income entry area that required calls for support. The business I was receiving income from was not listed in the search list and required what I would call a work around. The hold time to talk to a tax expert was very long, but once I was able to talk to the expert, help was outstanding.

I have used Turbotax for many years. I found filing my taxes with your product extremely difficult this year as the returns that I originally created kept being marked as corrupted when I attempted to return to them. I eventually ended up filing my husband and my return using the on-line version of the program after several attempted using the desktop version. When I filled my son's return he never received confirmation of the returns being accepted or rejected by the federal and state tax authorities. I ended up refiling his return as we couldn't determine whether his returns had been accepted. This resulted in a double filing fee for his state taxes! I am very frustrated with this years product!

I most needed turbo tax early, - end of December till 15 Jan 2026 - in order to determine my tax liability for lump sum distribution of Social Security. Turbo Tax was not updated for key interfaces until end of January 2026. But the Federal Tax IRS information was also not complete as late as Jan 21, 2026 for IRA Distributions. Turbo Tax would not allow partial inputs for key elements in attempting to manage my liabilities for 2025. I framed my taxes manually early January in order to pay 4th quarter Tax payments. Early April, I returned to Turbo Tax and updated to finalize tax filing for 2025. The software hung up on the previous inputs accomplished in January. I completed my taxes manually. After complete, I started Turbo Tax over with a new file and it worked smooth. Generally the flow was good, with notes, recommendations, and explanations. Not having the forms available during the program made it difficult to follow some of the instructions. Bottom-line, Turbo Tax provided a good backup to my manually prepared forms.

I have used for Turbo Tax for years and think the changes made to navigate, especially within Investments were cumbersome and not clear. For example, it was not at all clear how to manually enter Form 1099's. Also, when you got to the place to Allow the import there is no message to indicate it was successfully imported. If it ain't broke, don't fix it. Last year's software was much better.

I've used TurboTax for many years. Will not any more from next year. The app is so outdated. Constantly needs update. Random errors. Smart Check tells me there is an error at form 2241 but no explanation or link to where it is - something very basic this day and age. Even typing this review feels stupid - it constantly moves the cursor to the end. There is a new app every year and I can't even delete them. It's becoming just ridiculous. One big draw was to share with 5 family members and that got killed last year.

Product does a reasonable job of walking a taxpayer through topics but seemingly skips sections which must then be addressed through the summary page, when it becomes clear the tax software thinks a section is complete, yet entire topics have been omitted. A knowledgeable taxpayer can easily navigate, knowing what needs to be accomplished. Also, paying for a State filing with a credit card via the Intuit site is the most difficult purchase I've ever made online... incredibly poor webpage layout and clumsy interface. Just terrible.

Form is easy enough to understand and work through, until I was trying to input my interest and dividends income in the federal tax section. In the past it has given me the option of logging in/ linking my brokerage account, but this year it kept insisting that I re-log into the intuit account. Also there are some janky components in this section that made it so if I were trying to get to a certain page, it wouldn't give me the option unless I followed a VERY specific sequence. I ultimately had to manually input everything for this portion.