I have been using this product for years. I like the fact that it guides you through the current year reminding you of previous data. Not sure I like the current interface. I hate the fact that Its Deductible is gone. Need to let me e-file 1 state tax as well.

Filing was easy, but I wish I knew about the $40 processing fee for returns before I paid. I probably still would have purchased the software, but I didn't like being surprised. I ended up opting to mail my return instead, since Certified mail for two letters is still cheaper than the processing fee.

I encountered a problem with importing rental property information from 2024. I have been using TurboTax successfully since 2015 to report rental income and deductions, and especially loved the depreciation tracking feature. Turbotax automatically computed the rental's depreciation in all prior years, but not this year. I found a problem report about this issue on your support site, and it indicated that the issue was fixed, so I updated my software and started a new return (importing my 2024 TurboTax files, of course). Unfortunately, no rental information was imported (all of my other info was successfully imported). I finally found a workaround with the assistance of your support staff, but no one directly addressed the apparent import bug. Please resolve this issue so that I am not forced to use other tax software next year.

Turbo Tax worked well for me - it has for years. I was surprised to see that when I prepared my return, the wasn't any notification of the IRS form CP53E, wherein the IRS requests direct deposit information (Routing and account numbers). This is apparently the IRS' attempt to move away entirely from paper check refunds. I think that there should have been a paragraph on this in the section where the filer would possibly select a refund by check, to advise that the IRS is working to move away from the check option.

I have used TurboTax for over 20 years. The last few years, the quality has rapidly declined. There are so many software errors. It even forced me to complete a second state (KS), when the person didn't live or work in KS in 2025. The state was loaded into TurboTax because of another individual who did work in that state. I will most likely consider switching products next year

Couldn't download the Turbo Tax program. First time it has ever happened!!! The support person was extremely helpful!! Stayed with the installation until complete. After finishing my Federal return, the State return wouldn't load. Support was excellent again!!! Not happy with the difficulty with the program loading.

I really like the task top version of the Tubo tax, had been using it since 2008. Please stop telling me I should switch to the on-line version. And stop telling me I need to buy the Adviser Service. It sounds like whoever using the app are dump. I already Paid $80 for the for the app. If you really want to help, should provide AI help instead.

The software is user friendly and adds explanations along the way if you have questions. There was one little glitch this year that happened on both of the tax returns I prepared that were itemized. The step-by-step screen was insisting I enter information on a Canadian pension custodian - even though I live in the U.S. and my work-life/pension has nothing to do with Canada. I couldn't move forward without entering information. I think I finally got out of it by going back and then going forward again.

Interview process was not as good as 2024. Summary only show limited info not full form. The auto download added account that was empty even though confirmed 2024 accounts. Download unclear what was downloaded in interest / div section. Adding QCD donations from RMD not clear. To review account as requested had to select manual download.

You all are just not good at what you do. You are lucky that you're basically the only option because I despise using you all every year for my taxes. Be better. Don't make people update their product mid-tax filing so that they then have to redo everything all over again.