As far as I can tell, TurboTax Premier is very thorough and complete. It has easy to follow instructions. I would like for the "Help" to provide linkages to IRS documents in addition to the help pages that are part of the software. I would also like the search to include search for forms and words in forms, instructions, etc. because search needs to be about more than TurboTax. The help provided through Search is pathetic.

The end process SUCKS! 1. I can't file an extension within the desktop app, 2. I have to e-file, but there is nothing to indicate I'm filing an extension, 3. You allow electronic filing a State extension, but nothing indicating such at the time of e-filing, 4. The forced, extended e-file payment planned is not reflected in the filing itself on the State extension, 5. I have to fill in the remaining amount if I plan to send 90% by the end of the week electronically. 6. There are no instructions in the app about filing extensions 7. the instructions on the website about filing an extension leave one confused.

It gets the job done. Usually in review there are errors that I have to figure out what it needs on some line in a form, I thought that is what the software was for. Also, It is very very annoying that EVERY time I open the software to work on taxes, I have to wait through 3-5 minutes for updates. The software should be done when I buy it, why does it need to update every time I open it.

Got to final review and had 19 errors, informatio that I had already entered. Program hng p on Fporm 7205 . This is a personal return and 7205 is forenergy efficient commercial buildings. I have used Turbo Tax for years and this is the worst I have ever seen

I have used Turbo Tax for a long time. Probably ever since it came out. We had rental property for years and it made it easier than doing it manually. We have stocks and being able to download from the broker is great. The first few years I would check the downloads, but it was always perfect. Now I just accept it. I have always done my own taxes, even worked for one of the big name chains one season and saw how easy it worked. Turbo Tax may have come out the next and I thought I could do it with just a little help.

I did not like this year's TurboTax interface. Specifically, it was inconvenient to have to enter interest, dividends, and stocks/bonds received from one firm three times. TurboTax should make it easy to enter all information received from one firm's consolidated statement once, rather than having to enter the firm info, etc. multiple times.

There was such a huge error on my return that I almost started all over in another program. There was no clear indication why the taxes changed significantly with a new entry. I had to go into the forms to figure it out, and then go through the whole program again to fix the corrections. I also doin't like how it wants to charge me to make a copy of my return. There are MUCH better programs that don't charge nearly as much that offer actually help and explanations without charging more money. Very disappointing experience. I'm still not confident my returns were done correctly. Crossing my fingers!

10 years plus user. Two things not 100%. 1. I would have sworn in the past that I answered I'll just use the standard deduction. Don't bother me with all the Itemize questions. That did noit happen this time. 2. Tried to print my return for my records but it's not working. I think it may have actually created the PDF but I can not find it to print it.

Had a little problem with my State, Form MO-A. Section C is for Social Security or Social Security Disability calculations. Disability benefits SP was set to ZERO, and in line 2y & 2S were also set to ZERO. I had a callback from one of your agents, and she was able to find my error. She had me delete the ZERO's from line 2Y & 2S.I was then able to continue with my state form. It saved me a trip to H#R B.

Have been a Turbo Tax user for over 20 years. Now retired it is easy to use. When I started using it and was still working with rental property it made doing taxes much easier. After 2 years of doing step by step I jumped in to just doing what I needed to do. Features I especially like include picking up prior year information which makes it easier to by pass step by step, downloading investment directly from the investment house which eliminates a lot of data entry and assures you have it correctly. Yes one does need to be comfortable using a computer but once you do it once you can stop going to an accountant.