Wilma was the person who helped me through my questions. It was a very pleasant experience. She answered all of my questions and patiently walked me through every step of the way. In the end it feels like the problem is solved. I received a good explanation as to why I will be making estimated tax payments quarterly.

Not keeping up with the times. The inability to cut and paste passwords for importing documents from other sites is not acceptable. I'll be moving to different software next year if this is not corrected. Most aware people are using password managers with 16+ character unique passwords for every site. With multiple banks, investment accounts, etc., manually typing them in is ridiculous and prone to keylogging. The rest of the experience is fine. Nothing great but nothing has really changed.

I like Turbotax, It does well in calculating taxes, especially when stock has been sold. One small comment: inconsistencies in the UI are a bit frustrating. Everything to proceed, go back, etc, requires uses to click on a button. However, to delete an unneeded form, such as an extra 1099R, instead of a delete button, there is a iconof a trash can, and is is not highlighted with a different color on the form. Be consistent - use buttons everywhere to help avoid frustration with trying to find a needed function.

Average. This year was more challenging than prior years. There are screen changes for data input that I believe are more elaborate and less straightforward. For example, big overlays aren't necessary for 1099 data input. Simply, open a 1099 and input in block by block. End of story.

Mostly an excellent program. I've been using Turbo Tax for 15+ years and trust it completely. I found once again that the program doesn't properly round figures up when appropriate. Specifically, my wife's & my Social Security Benefit Statements show each of us with $XXX.40 and $XXX.40. The TurboTax program adds those 2 amounts but then drops the 80 cents from the total. That means we have to pay $1.00 more federal tax than if the program properly rounded UP.

This is my 20th year using Turbo Tax. It remains to me the premier tax return software for its ease of use and versatility. The comprehensive coverage of so many tax situations combined with ease of use (step by step) process makes doing taxes a pleasure. Especially when you get a great return.

This new version of Turbo Tax without the CD was horrible. I have used TurboTax for over 30 years. This version without the CD was impossible to load and verify. I wasted two days trying to get it to work with no success. No help phone number is provided on the purchased package. I finally found a phone number on the web site for help. It took an additional 4 hours on the phone with the help person to finally get the software to create an account and get the account established and the software package verified. I am not pleased with the effort required. I never had this much trouble with the CD version. I am unhappy with my purchase.

The last 3 years I feel that Turbo tax has declined. This year is going to be my final year using you as I am opting to change to someone else. Why do you ask me if I want to file a state return when my state has no income tax? There have been other issues that make using this program more work than it's worth. I started using Turbo tax when it first became available, sad to say good bye.

Once again, TurboTax software easily guides me through all the necessary forms, fields, etc., that I need to complete without any headache. The questions the software asks and the helpful tips and instruction provided along the way, makes for a very nice and stress-free experience. I've been using TurboTax for years and plan on continuing to use it going forward. Thanks Intuit!

I don't have enough deductions, so I always end up getting the standard deduction. WHY IS THERE NOT A OPTION TO SELECT THE STANDARD DEDUCTION AT THE BEGINNING OF USING TURBO TAX Deluxe, and then leave out questions that only apply if you itemize deductions, which I never qualify for anymore? I've used Turbo Tax for many many years, but I'm thinking about changing for this reason.