Interface is pretty antiquated. It seems to put the numbers where they belong, but sometimes requests information and is not clear in what is required. It finds "errors" but sometimes the suggested resolutions contradict the accurate information. It also gave a pretty serious incorrect "file by" date when I opted to make a MD payment by direct debit. It says if we electronically file by 4/30, we have until 4/30 to make a payment, but that is wrong. We must electronically file by 4/15. Only the payment can be postponed until 4/30. Also, some banks that are listed were unable to import my information so I had to enter it manually. Overall, my tax situation is now too complicated to do manually so I am grateful TurboTax is available. I'm used to it now, so I suppose I'll stick with it.

I had been filing with TurboTax Premier since 2007. It worked pretty smoothly, even when I was filling as an expatriate living overseas. However, I think I just came across a bug where I was supposed to enter carryover operating and QBI losses from previous years. Instead of automatically pulling those numbers from my previous year tax return or instructing me where to find the numbers from prior year returns (which was also done by TurboTax), I was left alone looking for the right numbers. I bought Live Tax Advisor, and talked to two different advisors. Neither of them could quite figure out this quirk as to what is the going wrong.

It's nonsense that Turbotax 2019 is no longer available to be activated. It's available on the Intuit website, the license code is available, but it's not possible to activate. The official message from Intuit is that it's "no longer supported". However, Intuit makes available and does support 2015, 2016, 2017, 2018, 2020, 2021, 2022, and 2023. Even though licenses for 2020 have "expired", the TurboTax software is still able to be activated. Additionally, in the fine print of the license agreement, it never states that the software will not be able to be used. This is a technical issue that Intuit is not recognizing that it needs to address with either a patch or a technical solution. Please Address!!

I was notified my Colorado State Tax was in error and needed to AMEND it and enter the reason for amending as: "to correct the amount of Tabor state sales tax refurnd". I never saw in TurboTax state where to make this note. In fact it doesn't even say amended. It did reflect that previously I got $1,426.00 refund and now the refund is $1,352.00. I did get the e-deposit of 1426.00. So now I need to send a $74.00 payment to the State of Colorado. How???? Turbo Tax just left it as a $1,352.00 refund.

I dislike the investment section, the summary - i just want it to have the same crisp look like in the past, not large rounded rectangles for each bank. Also, although something i imported shows up in the list of imported documents, the entries do not show up in the calculations. i recall they showed up at one point. Had to re-import but could only do so from the import document section, would not let me in the 'add investment' section. Makes me wonder what else is wrong. Ive used turbotax for many years without issue until 2023 it did not include a required state form. In 2024, i decided to stay with turbotax but 2024 may be last year with turbotax as i have lost confidence. one advantage to staying with the same software every year is you know how to use it/familiar look and feel. this isn't entertainment, it's taxes - i just want do it efficiently and reliably. But now turbotax investment/bank section looks different and isn't working reliably.

I've been using Turbo Tax for years. Over the years the process is easier and easier. As I get older and seeing my thought process is changing at the age of 58+ I know that I will need guidance and having the flexibility completing at home is great. Just hoping they will continue to have the option of explaining tax related items as I get older and may struggle with.

So easy to use and follow. Have used Turbo Tax for both business and personal returns for decades. This year had problems with the auto updates - serialization error. Had to uninstall and re-install to complete and e-file. Other than that, could not have been a better experience.

I use Turbo Tax every year except one year. I moved that year and used a Tax company. I had to do everything and send copies to them. That cost me a tremendous amount of time. After it was over, paid, and filed, I thought about it and bought TurboTax for that year. I had already done all the work for the Tax company, so it was a snap with TurboTax. I found a $4,000 +- error to my favor and now I have to file an amended return. What a waste of money paying the Tax company and me doing all the work. TurboTax asks all the correct questions and gets you the best results.

As usual I like how it pulls all my info from previous year and allows for import of financial documents. Sadly, it is still very difficult to sort out farm income along with farm rental income but this year I did figure out how to do it. The step by step query does not help. TT says i will need to pay back some of my ACA subsidy BUT gives no info on how to do this. (I think I need to go to my Marketplace account and update last year's?)

This is a great way to file your taxes every year. It's simple and they walk you through each step. This year I had a unique situation and paid for the extra help to get a question answered. Dana, the tax expert I spoke with was very helpful and friendly and answered my tax questions quickly.