I found it a little difficult to look at some of the inputs to the final tax forms once the process had been completed. I wanted to review a 1099-R after the tax forms had been completed but found that that data was hard to get to without having to go way back into the process. It would be nice if I could have looked at it at the very end to make sure it was right, without having to go back into the "income" area, unless I actually had to.

The overall Turbotax experience continues to worsen. Especially in the past two years. It is very obvious with the continuous upsell marketing of LIVE HELP, that this is where where you are putting all your energy and resources. Your interface is horrible, with confusing and often unbearably and unworkable functions (ie .. import of previous years tax return data, import of financial institution data, printing for review and saving return, etc.). Support is non existent for these glaring software shortcomings.

Product is very good, but it is frustrating why TT can't manage to fix their fill-in for the six digit IRS PIN number allowing only 5 digits. Even when I went to the Special Tax Situations page (or whatever it's called) and filled in the 6 digit number in that space, it still insisted I fill in a five digit number near the end of the process. This has been going on a few years now. Why I wonder?

I have been a customer for years. Getting along in age, I am now at the point where I sell some of my investments. The 1099-B has everything on it, but I found that entering normal, long-term, and short-term gains was tedious because I had to enter the same information three times, instead of one page to cover all inputs for one sale. Also, the RMD data might better be served by starting with the RMD and then asking for the withdrawal information. When drawing from more than one account, I got a little confused and entered the total RMD amount twice. Not a good surprise.

Software works pretty well, but a number of questions are not precise or accurate, and I have to answer inaccurately to move forward. Makes it confusing to complete. Also, I have paid for state e-filing multiple times, and spent hours trying to e-file last year and this year, only to be told the e-filing window has closed or some other issue, so I have to mail it in. What a rip-off.

I've been using Turbo Tax since 1997, and have never encountered any problems using their software. And yes, Turbo tax has been around that long; I'm just no sure if Intuit owned it back then. In either case it definitely makes filing my taxes a breeze.

I have used your software since the 1990s when it came on floppy disks. You have made improvements but this year my non-resident Montana state had strange entries that were not mathematically correct while the actual tax and refund appeared to be ok. We still wonder why when it said it was adding or subtracting some numbers that the entries seemed strange and the math was inaccurate.

Poorly designed interface, with no way to change the font size on screen display. Constantly update almost every time I open the software. Also requires user to upgrade the system software which is unreasonable. I wish I could choose another alternative tax software package. No cool at al!

Turbo tax used to have "it's deductible" which made summarizing no cash contributions straightforward. Now you have to click multiple times for every item. Turbo tax also used to provide an estimated tax for the next year from your previous year's taxes. Now you have to manually enter the information you already entered for your taxes in the w-4 form calculator. Turbo tax used to have understandable help and descriptions for items you are working on. Now they generally copy the incomprehensible IRS documentation and make you pay extra for live expert advice.

1 - The aggressive upselling for tax advice is very annoying. Ask me once, not repeatedly. 2- I'm lucky enough to live in a state with no state income tax. Turbo tax knows this. Why was I repeatedly harassed about a state return. My experience "Do you want to do a state return? NO! Are you sure you don't want to do a state return? NO! NO! Are you really really sure you don't want to do a state return? NO! NO!! NO!!!!....a few minutes later...We notice you didn't do a state return...are you sure...." What is wrong with you people????