Navigation not intuitive. TT Claims I am not filing a calendar year, but I have no idea why and help was useless on this matter. TT also prevented from submitting my FDE state return. TT claimed I was missing a suffix on m y name, but I have no suffix, Per ChatGPT TT has hidden fields that can set with the user's knowledge. The only fix was 1) to add a prefix on my federal form, 2) Save this version and exit TT, 3) Restart TT and 4) Delete the prefix. This get-a-round worked after spending 4 hours fussing with TT. I am reducing my rating by 1 star for this inconvenience. Hidden fields should never be used with public software.

We were unable to import dividend and interest data from our financial institution, Merrill Lynch, into the TurboTax software, spent more than 2 hours with TurboTax technical assistance and were still not able to resolve the problem. Also, we were unable to exclude the AZ tax exempt municipal interest on line 15 of the AZ state Form 140, Resident Personal Income Tax Return, from the total tax exempt interest reported on line 2a of the federal 1040-SR, US Income Tax Return for Seniors.

I've been using turbotax for over a quarter century and I fine this years version to have been less user friendly that previous years. It is my impression that this has been done in an effort to force users to pay for additional turbotax personal help. Very annoying!

As usual, TT works well and I will continue to use it yearly. There are 2 things I'd like to see improved. 1. It's frustrating to wait for updates uploads for several minutes only to be old there are no new updates. 2. Was mislead when I manually entered Form 1099-DA from Coinbase. I was unable to import this. In the step by step TT suggested it is easier to just enter the total of all transactions. after I did this, Iwas told I need to mail the form to the IRS and time it so it arrives with my E-file. I then went back and entered each transaction and the mail in requirement went away. Iknow Crypto forms are new and hopefully you can fine tune this. Overall I am quite satisfied! Thanks

The user interface gets worse each year. When it decided there were values that needed to be fixed it did not show any context. Just a shortened name and a box to type something in. It was hard to find the line in context. Changing values that were entered wrong on the first easy time through is very difficult.

I've been using TurboTax for decades. A couple of things * Form 1116 handling. There should be better help for this in the app. In particular, and explanation of "Various" and "RIC". Once you decide I need to work with foreign investments, you should brief me on what to do with Form 1116. It's a bit of a black hole now. It's the reason why I shell out for the "Premium" version * On-line submission failures You keep telling me that the problem is with my AGI number from last year (even though you filled it in, and even though it's the same number for both of us (but you say only one is wrong). I've mailed in the return, but in retrospect, I'm pretty sure it's the PIN. You should guide me to getting new pins. * This form (in particular, this field on this form) You seem to be continually parsing the contents of this field to update "AI-Generated Review Topics". When you decide to update the "Topics", focus leaves this form momentarily and you occasionally miss what I'm typing (or worse - moves focus to the end of the field as I type). It is *very* frustrating. Did you not test this feature?

I HAVE FILLED FEDRAL & STATE E RETURN TWICE FEDRAL E RETURN HAS BEEN REJECTED EVERYTIME NO REASON HAS BEEN MENTIONED AFTER CHECKING BY TURBO TAX THE SAME HAD BEEN APPROVED FOR E FILLING I TRIED TO CONTACT BUT I WAS NOT CONNECTED WITH SUPPORT REPRESENTATIVE I HAD PURCHASED TURBO TAX PREMIER SO I AM VERY DISAPPOINTED

I have used Turbo Tax for decades, and, when I use it, I find that the tool knows more than I do. Entering data is simple with the guided prompts. When there is a confusing section, the help option clears up what i needed. The state return is basically completed using the info from the federal return. E-file is great.

Overall a good experience but did have problems with the software when trying to create a Form 8949 Part II without a 1099-B for input. Couldn't input an Adjustment Code and Adjustment Value as the software wouldn't allow. Could overwrite the form programming but final review tells you this is not something you want to do and tells you to cancel the overrides. So, what to do?

I have been using TurboTax for a number of years and purchased for my daughter as well. I would not be able to complete my return without Turbo! It covers all of the complicated computations regarding investments, capital gains, etc. with ease. I will certainly keep using TurboTax in the future.