Th is no guidance or clean way to handle interest paid by a foreign bank that does not have EIN. I spent two hours on this issue and finally AI figured out how to report it in a way EIN was not required. I had to go through several trials to delete the 1099 MISC form I had created and enter it in W2 section of the other reportable income.

I HAVE FILLED FEDRAL & STATE E RETURN TWICE FEDRAL E RETURN HAS BEEN REJECTED EVERYTIME NO REASON HAS BEEN MENTIONED AFTER CHECKING BY TURBO TAX THE SAME HAD BEEN APPROVED FOR E FILLING I TRIED TO CONTACT BUT I WAS NOT CONNECTED WITH SUPPORT REPRESENTATIVE I HAD PURCHASED TURBO TAX PREMIER SO I AM VERY DISAPPOINTED

After finishing all my taxes, when I was filing electronically I was getting an error suggesting I need to fix the entry in my W-2 Box 16. No matter what I do the error continued...finally I removed the entire Box-16 entry, which reduced my return by approximately $500, I could file it.

While getting the correct info is always troublesome, the software handles most situations. Getting through the submission of the data is very difficult and this year it was not possible. The reason for the e-file not getting through to the IRS was first (the software needed an update) that was wrong because I reloaded the software and there were no new changes. The second (there was some sort of State not agreeing with previous state submissions) . The issue was impossible to find to make things correct.

Some helpful features but lazy software in some ways. Should make live advice free when software has no explanation or steps. CA state capital loss carryover question for example. Divide between desktop and online products is mysterious and frustrating EVERY SINGLE YEAR. I should be able to use both for one price. Can never remember which one to use. Tedious, especially state return which you barely help with yet charge extra to file?

I do not like that Turbo tax requires an update every time I log in.I enter data as I receive the forms in the mail with multiple 1099s and often just want to enter one and I see no need for an update to enter one 1099.It is a waste of time. In prior years there was an option to skip the update.

I bought the $60 tax advice option. The original person who called me setup a time to call me back, but she never called me back. I had to request another tax expert. That person called me and her computer wasn't working right. She had to go offline and restart her computer. It took about 20 minutes. When she got back she could only see portions of my computer screen. Frustrating.

I have been using TurboTax for years. This year I found it annoying. The save feature didn't work on my MacBook and the encrypted save made it worse. I found it too automated and opaque so I was never sure what was going on in the background and whether the automated calculations were accurate or correct. Not a happy user. I will try another product next year.

I have been a long time turbotax user and familiar with using the software. This year my return was more complicated by the sale of an out of state property. I found TT to be vague to the point I needed to use an external AI product to figure it out. Also, it let me pay to efle a state return and then wouldn't allow the return to be processed. The process for requesting a refund could not be more confusing. This may be the last time using TT, will let others know as well

Turbo Tax is solid as always. My one suggestion would be that they carry over more info from your previous return than they currently do. I would love it if they saved my W-2 info except the amounts (e.g., all employer info including state TIN). It does cary over a lot but I am always surprised that I have to fill in as much as I do each year when nothing changes.