It's fine, same as any other tax prep software. You fill in the blanks with the numbers that are in your forms. I use it year over year because it already has my information from the previous year. I'm going to stop writing this now because the AI keeps interrupting me and re-writing what I type.

I"ve used Turbotax for probably 20+ years. This time in small print, it requires Windows 11(which I can't use on my prior laptop W-10), so I needed to switch to my newer laptop that is also Windows 10, (but at least I could upgrade to W-11). Then after starting my return on Turbotax, the screen background is BLACK, WHICH MADE IT EXTREMELY DIFFICULT TO SEE. From going to help desk, I see this is an INTUIT TURBOTAX issue. It sucks.....

There were 2 glaring errors on the Idaho State Form 40 - Line 16 did not reflect the correct Standard Deduction amount. Line 18 did not reflect any amount, and should have included the deduction for qualified overtime and the $6000 Senior credit from the OBBBA

I have been using Turbotax for some 20 years with almost no problems, but this year I have found some of the sections to be highly pedantic and not always clear in what is being asked for. Unfortunately, there are now several questions that will not let you change an answer made by mistake for any reason! Then you have to backtrack and answer many questions again! It is essential that the software be clear about each topic!

I have used TurboTax for 10 years. This year was a horrible experience. The eFile feature didn't work as it has in the past. Online search reveals this is a TurboTax glitch that they haven't fixed, involving TurboTax requiring both a pin and the 2024 AGI amount to eFile and the IRS rejecting the eFile b/c it will accept one of these but not both. My only option now is to print and mail. Even that feature is not working properly in TurboTax. When I chose print and mail, it didn't print and instead tried to sell me more services. I can print manually from the pdf but will have to find the mailing addresses myself. Frustrating.

Been using TurboTax since you came into being; will use it next year too. Hate the new graphic interface; prefer the old. Dislike having to log in to account to get a question answered. Used to be able to click on a number and get either the IRS document or the TT explanation straightaway. The download from Fidelity failed because the documents weren't ready but I couldn't tell that from TT - it just froze. Be really nice if a TT message came back saying something like "Documents not available for download". Bonus points for giving a predicted date for availability.

So much struggle to get to where I needed to be and enter what I needed to. See below for my overall assessment. You must have used AI to construct this program and boy, does it show—it was laden with glitches and navigational failed links. I'm very disappointed in your product this year.

Between the IRS and Congress I guess that TT did about as well as could be expected, but a Friggin 56 PAGE BOOK is beyond ridiculous. Howsomeever, your AI handling of my 1099-B saved the day. That "investment" stuff is so far above my pay grade that I would have never made the 15 April deadline without hiring an accountant. Now that I have learned how to tweak the navigation around multiple 1099's on a single property, I'll probably use TT again next year.

1) When I used the search in the window (top of ) a side bar opened (acting like an AI interface). But is doesn't look at the questions, you can change the question a little and get the same 1 or 2 answers every time. :( very bad. Grok helped me, maybe I'll just let Grok fill our taxes next year! 2) the IP PIN entry field should be in the last several pages when filing, not in Other, it's not an other, IRS failed me 2 years in a row for this same problem. Your users, don't know your software like you do, information. This should be a workflow step somewhere.

The user interface gets worse each year. When it decided there were values that needed to be fixed it did not show any context. Just a shortened name and a box to type something in. It was hard to find the line in context. Changing values that were entered wrong on the first easy time through is very difficult.