Turbo Tax used to relatively straight forward and direct. Now it seems like every year you are asking/requiring information that is not necessary to do taxes. I don't know who you are gathering information for, the government or to sell to advertisers, but I really object. I am paying you for access to your software. You need to stick to only information needed to calculate taxes.

I appreciate the on-line downloads from my investment carrier and the auto fill of related documents. I believe that you can give better "age related" info about required investment payouts rather than the "you might need to take a payment info" for those over age 73....

VERY upset that when I downloaded the product as usual like I've done for 20 years, a big window appeared suggesting that I should switch to on-line. I didn't know what on-line meant but it said I could switch back if I wanted. I pressed the button. I hated it. I went to switch back and had to use the virtual assistant to find out that I'd have to download the product again and find my code an start over. In addition, everything I had entered "on-line" was gone.

I did NOT like the fact that itsdeductible is no longer part of the package.... Please add back secondly getting to supporting details is bit more difficult - I had to click on the number int eh box navigate up to the edit menu, select supporting details....... I believe in the past with a right click on the cell it let me select supporting details other than those two items I will continue to use turbo tax and enjoy the software.

Disappointed on every level. TurboTax freezes constantly I've had to restart it multiple times just to get through my return. That's not a minor inconvenience, that's a fundamental reliability failure. And then there's the pricing. Upgrade prompts appear when you're already mid-filing, and you're charged extra just to file your state return. Every competitor includes state filing. TurboTax charges a premium and still nickel-and-dimes you at every turn. Buggy, overpriced, and not worth the hassle. I'll be switching next year unless they get their act together.

Long time user and I always find it easy to use and great support when needed. This year the billing has me confused between online use and desktop. I completed my return and electronically filed it not knowing what turbo tax charge would be. I am also disappointed on not being able to upload my Its' deductible file that I saved when in formed the application was being cancelled.

I believe TurboTax has accurate and omplete computations, however, the program continued to give me a "not-responding" message. This occurred too many times to count and sometimes lasted as long as 5-6 minutes. It's not my computer because my computer is new and powerful. If it's my ISP, thats beyond my control. I don't have any other answers.

As always TT simplified the tax prep process. This year I hit a couple of issues but managed to work through. (Example: I had manually add my CHET contribution to my state return (CT 1040) -- maybe I missed a question or a bullet on higher education contributions.

Did not communicate with you. Couldn't download 1099-R forms this time. TurboTax seemed to push me into purchasing something else rather than letting me move on. Sometime my mouse wouldn't work and I would have to touch the screen. I've used TurboTax for decades and this was the most challenging.

I have used Turbo Tax for years without challenge or incident. I usually spend an hour collecting the required documentation, another 2-3 hours entering the data manually (I have not used the import feature), then I sleep on it overnight (just to see if I have forgotten any items). Electronic filing makes submission very easy. I like the product, it i nice that all of my personal info is auto populated from the previous years submission.