I think there are several bugs for rental property owners. The aggregation did not group properly and I am not confident I received the proper QBI benefit. The software also did not properly handle Form 4852. Very frustrating this year. As usual there is no support unless it is paid, not even to report bugs.

I have used Turbo Tax for many years and this was by far the most difficult experience I have had. Not only did the online only off me one option (and more of a service than I needed) but when I purchased a license for the service at a local retail store I was bombarded with offers to upgrade and very little support to simply use the version I needed and paid for. I will be exploring other options with other tax software next year.

Normally, I do my Turbo Tax on a Mac but this year my Mac wouldn't accept the O/S update to 14 so I transitioned to my Dell laptop. Not sure if that made a difference, but this year was definitely more difficult than previous years. It didn't ask me about my Social Security so when I was done with the income section, I tried to go back into it but the program wouldn't allow it. I had to wait until I got to the final review and then go back and add it. I tried to use your online help feature but the comments in there were years old. Several other instances caused wasted time as the program seemed to jump around and go back to previous sections. All in all I was disappointed with the functioning of the program and whether or not that had to do with Dell version or not, I guess only you can answer. I still appreciate Turbo Tax but will probably update my Mac for next year. Also when I tried to print the final forms, all it would let me do was create a PDF. Couldn't just hit the print button and get a copy.

My main issue is how you changed downloading information from brokerage houses and interest sources. this used to be simple but now it took me to a screen that did not have enough information on it to determine what was needed. You need to understand that someone may get 3 or more forms from the same investment company. I'd be happy to talk with you on this. I started with Macintax in the 80's and then your product. I've taken tax classes and passed the CFP exam. thanks

I have used TurboTax for many years. I had a break for tax years 2021-2022, then resumed with 2023. It has always been seamless and easy. This year it was a bear. While filing my taxes, yesterday, there was a screen asking for my state name that had no exit. When I finally go out of there (eventually a cancel button appeared), I could not find the tax forms I was trying to file. After an hour of frantic searching, worried that I would have do my taxes all over again, I stumbled on them. I prepared my 2025 taxes on my Mac desktop. When I go onto TT online, it says I didn't file my 2023 or 2024 taxes. So there's no linkage with prior years, which is one of the big reasons I use TurboTax. I tried getting the desktop return moved online, but TT starts my return all over again. Meanwhile, my billing history confirms that I bought TT in 2024, 2024 and 2025. I wlll be calling tech support soon to try and get all this straightened out when I feel like I want spend the time doing that. Ugh. Thinking I had more than one account, I changed the log-in several times. Even when I eventually find the 2023, 2024, and 2025 tax forms in my Mac, I'm unable to import them to the online TT. It starts my taxes at the beginning. I don't why it's so difficult to find my tax forms on the Mac. Usually, everything is easy to find. I'm still unhappy that.you discontinued ItsDeductible last year with no equivalent app available anywhere at that time. Now there's something with a similar name, but I didn't use it, as I did all my in-kind donations before you pulled it. I LOVE that I can import all the financial data from my 1099-Rs directly from the financial institution.

Every year I am unable to attach required documentation for the Ohio Scholarship donation credit to my Ohio state electronic filing. (Ohio Schedule of Credits, line 15. Scholarship donation credit) As a result, users are forced to file via mail at additional cost and significant time for response from the state. To resolve this, there needs to be a feature for users to add supporting documents to their return within TurboTax.

Overall, it's decent, but some of your prompts are annoying especially the new investment UI - I usually have to delete some saved entries because your import process seems to assume everyone will import plus if you are going to do interest and dividends in the same place - have one button in the do it yourself screen instead of two.

Very good, as usual. Though this year I had an issue with an IRA where part of it was spun off to a new IRA. Turbotax handled the resulting RMD requirement satisfied by the new IRA poorly, or should I say not at all without tricking it. Also sometimes the navigation back to old screens causes the subsequent forward navigation to skip steps. that were previously presented.

I completed my tax return early February but was not able to file due to Turbo Tax delay in Rental Depreciation software. Although I had no changes to the depreciation schedule, I could not look at or view the current schedule for accuracy without filing. Warning and transparent communication regarding the reason for the delay would have been appreciated. Instead, Turbo Tax updated the website and help page multiple times with unrealistic and inaccurate projection dates for repair.

TT is generally useful for completing Federal and State tax returns however it includes some extremely annoying and persistent (over the course of many years) 'features' that are infuriating! There are many cases where the current year's TT asks me to enter prior year's values even though one of the advertised and useful features of TT is the 'import' of prior year's return into the current year's return so that I don't have to remember all those values. The 2025 TT continues problems in easily completing the Foreign Income Tax Credit calculations and schedules. The problem begins with the Income section where the interview does not itemize more than 1 source of Foreign Income per broker. The 2025 TT was improved by providing explicit instructions on how to manage Foreign Income which was helpful however those neglected to mention if one has multiple country sources to use the VAR entry and to total those into a single entry per broker. It might be better if TT would simply collect the foreign tax amounts, the country source and the income amounts that generated the taxes individually and decide what to do with them later in the interview. Then during the Foreign Tax Credit calculation part of the interview for some unknown reason TT automatically first uses any Foreign Tax originating from a K1 even though that amount might not be the largest (the Fed requires the largest amount to be listed first on the schedule) which the explicit instructions say to 'delete' and re-enter later. Why doesn't TT bucket this amount with the other foreign taxes so the user can more easily select the largest - or better simply fix this entire flow so the user doesn't have to waste so much time with fussy unproductive allocations ? That is what such software is supposed to do for us - RIGHT ?