Turbo Desktop is a great product. The Turbo Online is terrible. I spent too much time trying to figure some things out, but as soon as I was able to figure out how to convert back to Desktop - all those issues were easily handled with the desktop version.

Using MAC desktop version. Interface very poor. No automatic continuation from one session to the next. App seems not to recognize that a return is in process session to session. Printing options and process is not useful. The ability to select individual forms to print is inhibited by the size of the "form" selection window.. All in all, the Mac version is a poor implementation of the application. Sad that the Windows version will now only run on Windows 11. Really sad that I'll have to purchase a new computer just to run Turbotax. This may be my final year to use the app.

My husband and I married on Nov 1, 2025. He lives in CT, where he worked and lives with his 18 yr old daughter. I live in Massachusetts (7 miles away) where I have an in home business. We resided in different states for all of 2025. The instructions on how to file are not accurate and we were instructed to do many steps that were not possible. Fail

I had two special situations that TurboTax did not handle well for me for tax year 2025. Those were: recording of a worthless stock situation and the filing of form 709 (gifting related). I had to do significant research outside of TurboTax to figure out what to do. Form 709 wasn't available in TurboTax and will have to be manually prepared and mailed outside of TurboTax. That was disappointing.

Have been using this product for 30 plus years. There are always problems. Lost two hours trying to undo the issue with reporting 529 disbursements. When it waste only game in town, we put up with the glitches and the problems. Now that there are many more offerings out there, we will try another product next year.

I have used Turbotax for at least 8 years. It almost makes taxes easy. This year the glitch was Turbotax trying to make me fill in my Schedule from my Notary business from 2 years ago while it was rechecking my taxes for this year. Since I had no info to use, I had to make up answers so the program would let me go forward.

I have used for Turbo Tax for years and think the changes made to navigate, especially within Investments were cumbersome and not clear. For example, it was not at all clear how to manually enter Form 1099's. Also, when you got to the place to Allow the import there is no message to indicate it was successfully imported. If it ain't broke, don't fix it. Last year's software was much better.

Had a lot of trouble with Turbo Tax this year. Could not enter our 1099-Rs. That feature seemed to be frozen. I noticed other filers were complaining about the same thing. Also, we couldn't file because of missing updates. Why aren't updates automatically downloaded? Or at least a notification that updates were available, which is the usual procedure. Also, what if I had filed before these updates were available? Wouldn't my return be inaccurate if these updates were not included? Turbo Tax seemed unprepared this year.

I tried the online version of TurboTax, but there was a problem with the OH state version that caused my return to be rejected. I was told that a "fix" had been identified, and that I needed to wait until 3/19 to fix my return. Unfortunately the fix didn't address my issue. I was forced to revert to the desktop version, and mail my state return.

I have used Turbo Tax for years and this year was a terrible experience!!! I have talked with other members of my family and we all feel you should go back to your design in prior years and remember all of your customers are not young anymore, but still believe in following the law and filing my tax return each year!!