Desktop version doesn't have a good flow. It would be OK if it marked everything that you reviewed as reviewed like the web version, but if you don't actually enter data for a topic, it looks as though you didn't look at it, so it just makes it very difficult to see what sections you've finished reviewing. makes it very hard to double-check what you still need to look at.

I found 2025 TurboTax very difficult to use. The downloads fromm brokage firms was easy, but too much data was loaded into TurboTax. This would normally not be a problem, however with one of my accounts (Pershing), many stock calls were purformed, resulting in many of the flags to be set wrong. This caused me hurs and hours of work trying to sort out this mess to get all of the TurboTax errors corrected. I believe I must now go to a Tax Accoount for future tax preparation. TurboTax greatly complicated my tax preparation and failed me this year.

We have used TurboTax (desktop version) for many years and we like it very much. However, this year, we could not find a way of editing individual forms in the end. Sometimes we discover little mistakes and we prefer editing instead of going through the procedure again. We e-filed for the first time this year and it worked very well.

It gets harder and harder to use it. So many times it happens that you go back one step, and you have to repeat answering the same questions over and over again. Many things are completely unclear as to what they mean. I have never, ever entered anything about a farm, but I cannot get rid of it every year. The farm comes up every year. For our donations, this year we did not have access to the feature that helps enter the items and get an estimated value. We had to d it one thing at the time, a waste of time.

I like to go back through everything once completed. Every year I have the same issue that I have entered the same information in more than one place in the app as I choose to walk through all topics. I see the duplication in the summary, but have a hard time finding/figuring out where to go back to make the correction

I have used Turbo Tax for many years and this year I found the changes you made to importing tax documents was extremely confusing and unlike the method used in all the previous years. Also when paying for add ons it is extremely difficult to enter the data because the screen is so big that I cannot see certain fields. I had to change credit cards just to be able to enter in the expiration date because it would not scroll down to month 12.

I had huge problems trying to download the desktop version. If you are going to sell a desktop version, then you should make it simple to find the download screen and stop pushing the online version. If I had wanted the online version, I would have gotten the online version. No need to try to get me to go online 5 different times. Once downloaded, everything worked fine on the Mac. The investment screens were much more confusing that the old style...not a fan. There were some other minor confusing areas, but I managed to figure them out and go back to make changes if I did it wrong. Overall still a good product, but I think the 2025 version was a bit less useable than the 2024 version.

I would prefer rather than calling if I could text or email a question to the turbotax accountant. For me that would be easier than trying to explain an issue over the phone. Also, sending a photo of the page in question would be helpful. But that's just me. Thanks, dm

Hyperlinks to get more information appear to just go to the main TurboTax page. There an additional search is needed, rather than connecting to relevant information. Additionally, search results on the TurboTax page are less relevant than in the past. Also, tax return printing features are not as good as in previous versions. Printing of the tax forms for link defaults to printing of a copy for home records. Additionally, When printing is done, it doesn't ask if you want to save a personal copy, so you have to click back a low to get there.

The product is generally excellent. I think it handles many tax situations very effectively and has a great user interface. I think in the near future, Agentic AI systems are going to make this software obsolete. It was a good run. I have two things: 1. I have complained about this every year so here goes again: please fix the problem where you can't upload two times from the same brokerage. I know I am supposed to clear my cache and reload the program, etc. but it still never works, and I always give up and have to type in the second one. I use the desktop version. This has been an issue for many years. Can you please fix it???? 2. There was a strange bug this year when I looked at the summary of 2024 deductions vs 2025 deductions. The 2024 deductions were all listed correctly but the total was off by around $20,000. It didn't seem like the number it was off was attributable to any of the figures in the list above, it was just a weird number.