Some time ago I must have mistakenly created a second account and have never been able to eliminate it, although I tried. That glitch aside, I've found each succeeding year of your product to be better, and more comprehensive then the last. Some features that have been added have been particularly helpful as I and my wife have gotten further in our retirement and rely on our retirement instruments and investments. That being said, this current version might very well be my last. Even with the tools and logic built into the program, my cognitive skills make it difficult to find my way through the forms as easily as I once did,

Turbo Tax has created a program that seems to lock people in and now you want to force people that have been using your program to do it on line. Also, I really want the disk but you no longer seem to see the need for users to have a disk. bottom line, it does suck.

unable to locate answers to issues without going through tons of history comments from "the community" It wastes so much time. Additionally electronic filing not working. Keep receiving errors. No way to resolve errors quickly is a pain. Tried all solutions still not working.

Form is easy enough to understand and work through, until I was trying to input my interest and dividends income in the federal tax section. In the past it has given me the option of logging in/ linking my brokerage account, but this year it kept insisting that I re-log into the intuit account. Also there are some janky components in this section that made it so if I were trying to get to a certain page, it wouldn't give me the option unless I followed a VERY specific sequence. I ultimately had to manually input everything for this portion.

I've been using turbotax for 30 years, dealing many quirks along the way, but this version was one of the worst - so much that this is the first review I have ever given. The interview process was awkward and incomplete. Explanations are much fewer than in the past. It created forms that were not applicable, for no reason (why did it ask me about Canadian accounts when I had no dealings in Canada?). It took me into a tax penalty computation when my tax liability was less than $100. The HSA interview and forms were awkard and confusing with no explanations. It's probably time to look at other tax software.

TurboTax is mostly easy to use and gets the job done. This year I had more trouble than usual as some values got duplicated resulting in high taxes (but smart check said everything was fine). There were also some areas where it asked to fill out information, but the explanation was unclear. Still, it got the job done.

I entered all my information and for some reason Turbo Tax did not save it even as I saved along the way. I had to reenter everything and complete the process. Now I had completed a draft of my Son's and I don't see that in the ready files to continue working on. This causes delays and rework and I am not happy about it. I will contact help desk to avoid reentering,

Everything went fine and very easy until paying for the state return. The screen that appears to enter credit card info is not entirely visible. I had to switch from Safari to Chrome in order to complete. Very frustrating. This also happened for the 2024 filing so it's not a new problem.

This years taxes seemed to be seamless in filing, where in the past I have had a couple bumps. I appreciate the ease of use. I appreciated that I could use the interface easily to go back to forms I had filled out to check accuracy, without having to use the back button.

TurboTax desktop: Install is problematic on Windows 11. Not to mention the TurboTax update just hangs and had to reinstall to workaround the issue by downloading the updated version. In the midway trying to launch the TurboTax program on windows 11 it gets blocked. There is no way run it even with Admin Privilege.