Sayonara, TT. It was good while it lasted, but Intuit has screwed up for the last time. First, it discontinued Itsdeductible, which was worth its weight in latinum for so many of us who itemize deductions. We couldn't even enter our data and import it into TT so it was useless after all the time to input. A real time waster. Then the price went way up and no free state e-file any more. The upselling for unneeded products was annoying. The last straw was requiring that spyware monstrosity referred to as Win 11 even for those of us still receiving security updates on our perfectly good Win 10 workstations. We're done. Going to HR Block software next year after decades of satisfactory service from TT.

i have several accounts with my financial institution. Turbo Tax (TT) works well in downloading them. However, I can find no way to easily distinguish between them; they all show up as "name of institution." Several years ago, I was able to add the last four numbers of the account to that title, but that no longer seems to be possible. Also (although it's a nit) on the download from financial institutions page, TT shows logos from various companies. Among them was the logo of Wells Fargo Advisors. But when I tried to download, the two options for Wells Fargo was the bank and "Wells Fargo Clearing Services." I finally figured out that "WF Clearing Services" was "WF Advisors," but it was frustrating and took time. I really miss "It's Deductible," which was a simpler format than that used when entering items into TT. Also, without Its Deductible, I no longer have an easily entered way to keep track of items for the current year. That said, I have been using TT for over 20 years and expect to continue doing so.

This is my third year using Turbo Tax, each year becomes easier and faster to complete my return. The software is great and covers EVERYTHING in a very easy to navigate and understand manner. But, what makes me so comfortable using Turbo Tax is if I have any questions their customer support is second to none! Every representative I've spoken with has been VERY knowledgeable, friendly and extremely patient with me. I feel confident my returns (Fed & State) are done accurately while getting me the best refund possible. Using Turbo Tax is a great experience, wouldn't have thought I would ever use those words regarding doing my taxes!! Thanks Turbo Tax for making a great product and hiring such friendly patient representatives and training them so well!!

It would be great if TurboTax fixed the following: 1) TurboTax automatically assumes that any HSA distributions were taken for medical expenses incurred in the same tax year as the distribution. That is not always the case and makes it impossible to reconcile with state tax filings that do not follow federal tax laws (like California). PLEASE FIX THIS ISSUE. 2) The instructions for entering foreign tax withholding (in my case for dividends) is incorrect. I had to read several articles and watch a couple of YouTube videos in order to enter this correctly (at least I was able to do so eventually).

No way to handle multiple Homeless Contribution Tax Certificates for Colorado return. The screen for entering investment 1099's has large blocks for each possible source and duplicates some entries. The large spacing makes it difficult to recognize unnecessary duplicates. In some instances, TurboTax user interface is getting worse. In general, screens need to be concise and to the point without unnecessary decoration. When fields have supplementary details (which may have been carried over from the previous year), there should be an obvious indication that a popup form is available for the field.

The changes in TTax 2025 were awful and not user friendly. The inability to use WIN 10 to run the TTax program was also indicative that Intuit does not care much about the user. The repetitive attempts to sell add on services - like Audit Protection, is obnoxious.

The changes for 2025 in the estimation of item value for charitable donations made the whole process awkward. Last year's version was much more user friendly. Also the appearance of the $40 service charge is confusing. Please clarify that it does not apply if paying by credit card.

I have a lot of trouble filling in Form 3840 (Like-Kind Exchange). I sold 2 properties, each in exchange for 2 other properties and the online version does not allow me to enter this properly. Due to this Im forced to use the desktop version where I can key in manually

I will NOT be able to finish the return without extensive help and constant consultations with ChatGPT. There were numbers of issues, answer/choices selections, etc. that were difficult, especially for a novice /senior user. The internal help was useless!

It was good experience with desktop software but while transmitting files for eFile, initially I had failure because I had to update desktop version (I downloaded the software just a week before) and retry again. It could have proactively checked the desktop version and advised me to download the updates before even I attempted for eFile in first place.