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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 661-670 of 15,915 reviews
Apr 5, 2026
Reviewer name: CARDP
2 out of 5 stars
2 out of 5 stars review

Not Good for Calif. Registered Domestic Partners

I'm a long time user of TurboTax online. I tried TurboTax Premier desktop version for the first time. The support for California domestic partners is dismal. It's all well documented online and I have little to add. If you live in a community property state like California and are in an RDP, look elsewhere for help with filing your returns. TurboTax is a disaster in this respect. The software has some useability issues. For example, for the most part it's impossible to copy and paste the tet from the UI elsewhere. I wanted to lookup more information on certain things and I had to retype them into the Google prompt. I have also run into issues with text rendering. There were pages where text was rendered on top of other text making it illegible. It's not possible to open two instances of the app to copy and paste field values from one to another. You have to open a return, copy, open another return and paste. But I do like the fact that you can have an unlimited quantity of federal returns.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 13, 2026
Reviewer name: PM Arthur D
4 out of 5 stars
4 out of 5 stars review

Turbo Tax Saves The Davis Family

This software is very easy to use. I purchased a more expensive version because we have rental property in another state and have gone through extensive renovations which we could not use as a deduction before. This version allowed me to list money spent on my rental property, but I found it difficult to do the same with my primary residence. I renovated three bathrooms in my primary dwelling, but I couldn't find where to list this expense($9000). I also replaced my gutters for $6500 and again I had no easy resolution to deducting this expense. In spite of this problem, I am sure that my regular deduction covered most of this situation.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 15, 2026
Reviewer name: dmj2022
4 out of 5 stars
4 out of 5 stars review

An incorrect value total basis in IRAs generated

My wife converted $36,220 from traditional IRA to Roth IRA in 2024 and she did not have any nondeductible contributions to her IRAs. She filed 2024 Form 8606 with box 14 (Total basis) as blank and reported $36,220 on Line 16 and $0 on Line 17 (using TurboTax 2024). In 2025, she converted $26,361 from traditional IRA to Roth IRA. TurboTax 2025 generated her 2025 Form 8006 with Line 2 (total basis in traditional IRAs) as $36,220, which is NOT correct. After searched the answers from Google and TurboTax support, I am confirmed that TurboTax 2025 generates the wrong value of $36,220 on Part I Line 1 (Total basis in traditional IRAs) in the "IRA Information Worksheet" for spouse. I have to manually open the form to correct it as $0. Please correct the software defect!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 5, 2026
Reviewer name: SandDF
3 out of 5 stars
3 out of 5 stars review

My return was rejected

When I got ready to eFile my federal return, TurboTax filled in a pin for me and my wife. The one for me was incorrect.. As a result my return was rejected. TurboTax should have walked me through the process of locating the correct pin before eFiling the return. I needed to log into my IRS account and find my new Identity Protection Pin. It did the same thing to me last year. I figured they fixed that but they did not. Other than that the process was pretty smooth. Improved somewhat.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 1, 2026
Reviewer name: Lynn1838483
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is a God sent with one caveat

Product is very good, but it is frustrating why TT can't manage to fix their fill-in for the six digit IRS PIN number allowing only 5 digits. Even when I went to the Special Tax Situations page (or whatever it's called) and filled in the 6 digit number in that space, it still insisted I fill in a five digit number near the end of the process. This has been going on a few years now. Why I wonder?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 14, 2026
Reviewer name: SPORTFISH 1850
3 out of 5 stars
3 out of 5 stars review

Turbo Tax Now SUCKS!!!!!!!

VERY Dissapointed that you know longer have It's deductible in your software. I've used Turbo Tax for over 10 years and that portion has saved me a ton of time doing my taxes. But this year you have to go and take that away and cost me many more hours of time to complete my taxes. NOT Very Happy about it!!!!!!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 18, 2026
Reviewer name: Wendell K
5 out of 5 stars
5 out of 5 stars review

Great experience

First time using turbo tax. Retirement, investments and the changes to the Tax code made getting help a necessity. I'd like to see a clearer way to indicate military retirement. There was a separate selection for Government Civilian retirement pay, please add one for military retirement so the "is this the the way to report?" questions are eliminated.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 27, 2026
Reviewer name: Tom_A1
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is GREAT

Everything was great with a few challenges: 1) Make the online version more like the desktop version such as allowing you to bounce back and forth between forms and step by step mode. the online version never asked me for the estimated tax payments I made so I switched back to the desktop version.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 15, 2026
Reviewer name: ssssx
4 out of 5 stars
4 out of 5 stars review

Good, but seemed more difficult

I was not as happy this year, as in the past. I had downloading from brokerage firms difficulties, and had to process a couple times. It seems some numbers "changed" from one to the next. I had to do a careful review with records (hard copies) against what downloaded. I'm not sure how that was possible, and could have been "user error," but instructions seem less clear this year, somehow.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 7, 2026
Reviewer name: West108
4 out of 5 stars
4 out of 5 stars review

Turbo Tax Review

Other than a few problems, Turbo Tax was very good and very easy to use. The problems we had were with the investment importing. The first time it wouldn't work and DID NOT import all of our investment information. When we reviewed everything a second time (which we always do before filing), it worked. Secondly, it kept trying to send us into the Canadian Retirement.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.