Turbo tax used to really great and easy to worth with, even though some things can be confusing. but it has many issues. this year for example was the worst for clothing donations. What happened to the table chart to just enter how many of what you are donating. We donate a ton of clothing each year. It comes from 80 year olds that never got rid of anything. boxes of kids clothes in the attic and so on. So if we donated a box of kids clothes we could enter the date then check off how many pants, sweaters, tshirts, shorts, dresses and it used to lump it all and calculate everything. Now we have to look up the cost ourselves and enter each item seperately. It makes me wonder if you want us donating at all. Not a good change at all. Bring back the table. Also importing 1099 and stock reports. I had duplicate entries for everything. I had to g back and delete entries. and what was imported was wrong. I had 30 errors to fix at the end, all because of duplicate entries and the imports had the wrong address and Tin which messed everything up an wasn't asking the questions that I would have solved the error messages if they were imported correctly to begin with. I have to walk through turbo tax a second and third time just to make sure things were correctly imported.

I've used Turbo Tax for years so maybe I'm just getting old, but I feel it's just getting more confusing. Costs were very confusing when starting out online. So I bailed and got the desktop version. But then it was still pushing the online version. (I like looking at the forms to see where the numbers are going and I couldn't see that as an option online.) I really wish there was an way to streamline checking if we have enough deductibles with the new higher limit instead of spending all the time needed to enter it all in just to find we are way short. Also, after all this time why can't the state be more like the federal's question and answer? I don't think the program helps much with state taxes unless you know a lot about it already.

I was NOT able to designate a distribution from a traditional IRA to a ROTH conversion . Turbotax erroneously called it an inherited IRA. We were taxed appropriately, but I wonder how TurboTax will remember it next year. Also, I was not able to designate 100% of my refund to pay forward for the next tax year. Once I put one dollar amount in the box, I was NOT able to edit it to a different amount..

overall ok. I was frustrated on how to report the backdoor roth conversion. Had to spend a lot of time on this. In addition, i had to spend a lot of time on the double tax reporting from sales of NQSOs shown in and also box 12V in W2 and reconciling with 1099-B

I had major problems with the installation of the software. Spent over 2 hours with technical support trying to fix it. Reinstalled multiple times and very frustrating. After getting it fixed I did not like all the attempts to try to get me to use the online method. Very pushy and opaque on what would happen if I switched to online.

The push to online is frustrating and may make me rethink next year. I don't want to wait for the last minute to find you discontinued it. I am not keeping my data in your cloud under any circumstances. The lack of proper support for mass crypto and even stock transactions is unacceptable. My JP Morgan required me to action each transaction as digital or not. The interface is small. You need to focus on a way to upload pdfs and read them properly if you're not going to have proper cloud connections anymore.

Your software is a plague on the US Tax Industry. You should feel horrible. This company needs to burn to the ground. You filed the forms incorrectly requiring me to go in and fix it manually. You have spent millions lobbying Congress to keep the US tax code complex so people need your software. You have actively fought against the IRS creating a free direct filing system. Your interface asks confusing questions that can lead people down the wrong path.

Very good product, but has some rough edges that would benefit from some refinement. Entering K1 info is cumbersome and can be confusing. Additional guidance would be helpful for K1s for those not well versed. Also, it would be EXTREMELY helpful if the "what you need to mail" section of the filing instructions would list the attachments required by the state being filed instead of the lazy tagline of "along with any required attachments."

Turbo Tax is easy to be using. I had TurboTax for over 10 years. Only this year filling 2025 tax, I had 1 error on state tax M1W form. I called Support agent, she helped me very patient for over an hour. that error still could not go away. Finally. I have to print my state tax files and using mail filling

Overall, I really like TurboTax. However, I was disappointed in how it handled my 403(b) distribution, which as a pastor, was for nontaxable pastoral housing allowance. TurboTax did not allow me to add a clarifying statement to my taxes (i.e.- 1040SR, line 5c(3).) regarding why that distribution was not taxable. Hopefully, the IRS will not contact me asking me for additional information regarding that 403(b) distribution.