Using TT is clear & the coverage is comprehensive. I've been using it for 10+ years so I'm very familiar with it. The low rating is for a bug in the education deduction section where the 1099-Q from a 529 plan is not properly matched against non-tuition expenses (room, board, etc.) so the 529 ends up partially taxed. I found out about the bug when I submitted my redacted (SSNs removed) tax return to Google Gemini AI, which also suggested a workaround. I confirmed in the Community forums that the bug was acknowledged in February and an update was released in March which did NOT fix the bug. Community posts also recommended the workaround that Gemini did. I will use TT again next year, but I will definitely be running its results through whatever AI I'm using then.

I was unable to install the desktop version without creating a separate administrative id. Tried support. They couldn't figure it out. I stared using the online, but when I got the desktop setup stayed with that. Then I received numerous emails to continue with the online version. I have used Turbotax for many many years. This is the first time it did no work. If the desktop could provide an option to turn on logging during install it might have provided a developer with a clue as to what was going wrong. Normally, I would rate this 5 stars, but I lost 6-8 hours trying to install.

TurboTax Premier - Desktop had improvements in ease of use this year, particularly with bringing in forms electronically. However, TurboTax initially assumed that getting a federal refund would mean that I would get a state refund and encouraged me to proceed with the state taxes to get it, when instead I owed a fair amount. A minor point, but annoying.

Long time user of TurboTax. This has been my worst experience. Lots of software hiccups, impossible at the end when trying to pay for my state efile and audit protection fee. I had to actually drop the audit protection and state efile option in order to avoid the Intuit store. I will no longer boast about how great TurboTax is to my friends. I long for the days when it was the gold standard of user friendliness.

There used to be a table that you could use to calculate the value of items donated to a charity. This year I could not find a table. The only option I found gave values only. Very, Very difficult to use. You could not search by the simple word "dresses". The options in this search section were very limited and did not include all of the individual type of items donated. Using this search and finding any kind of value cost took an extremely long time to use and then were not able to find the information needed.

Gennerally work well, however, there a few things it could do better. Example: Wisconsin offers a $2400 senior credit, but taking it wipes out certain other credits. Turbo Tax should automatically test both scenarios and tell you which is best. Also, too much effort to sell add-on services

Intuit previously had a great product in Turbotax. This year 2025 (Premier) had many problems. Glitches that did not update properly or areas where it did not ask the proper questions like it did in previous years. I filled out the Maryland tax area and it reported a zero for a return until I went back into the Federal side and updated the 1099 area then it showed a figure. Previously we had to get personal identification pins and yet it did not alert me to that area to enter those numbers which it did in earlier years. I got to the transmit of file area and it said that Maryland was paid. When attempting to e-transmit the files it said the receiving area in Turbotax was busy. I had to close the product and reopen it. I tried again and this time it wanted the $25.00 for the efile of Maryland taxes. After all of that was taken care of it finally transmitted ok. I have used Turbotax for 8 years without problems. It is unlikely that I will use Turbotax next year due to all of these and more issues

1. Put the charities in alphabetical order or give me the ability to do this I have a lot o fcharities on the list. As I go trough receipts, I have to hunt for the charity to open 2. the prior method of entering charities was much better and streamlined. The change you made went backward. Please dont change methods unless its an improvement. 3. valuating item donations is less usable. There are fewer choices to select from, and require constant entry of dates for the same bag of items. My question to IT always is, are the changes made because some change is required every "X" years, or maybe a project for an intern? I've used TurboTax for more than 20 years and it was bothersome to use the revised method. 4. I was surprised I could not find an answer to what I feel is not an uncommon questioin. I am retired and have three income sources that need an RMD. But I take all the RMD from two of the three. The total of the withdrawals from the two more than cover the third. This is OK per discussion with others but wanted to see such in writing from Turbotax. Could not find anything from questions in the forum or in help.

1. I do not want be forced to use acrobat for printing!. I detest it. 2. Too many unnecessary questions. I accidentally checked a wrong box not germane to my return and had to file an amended return 3. Amended return with Turbo Tax kept producing inaccurate results.

There was what seemed to be a substantial update to the product as opened the Turbotax desktop application. I hadn't opened the product in about 2 weeks. I re-opened the product around April 1, 2026, and received the update. It caught me a little off guard that there appeared to be a substantial update. But, I know that importing forms from investment companies worked after the update. Those form imports did not work before the update.