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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,251)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 631-640 of 15,854 reviews
Feb 23, 2026
Reviewer name: 40 year Long time user
3 out of 5 stars
3 out of 5 stars review

Turbo Tax Gets worse

This product is the worst iteration of Turbo Tax yet. I've used Turbo Tax for over 25 years, only occasionally trying other software. "Learn more" buttons don't work. No option not to download updates every time it opens (I prefer to download when I'm nearly done inputting). Sometimes opens assuming you want to start a new return, vs. what you've been using. And finally numerous ads to buy professional advice, which I don't need for my simple return.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 16, 2026
Reviewer name: Laks_K
3 out of 5 stars
3 out of 5 stars review

Does the job, needs improvement

Gets the job done. Few nice features that can be present are comparing Married filing jointly vs Married filing separately. And the ability to upload PDF forms for 1099, 1098, etc. I don't understand why the desktop software can't do it, if the online version can do it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: venus kalona
4 out of 5 stars
4 out of 5 stars review

Glitch City

A lot of glitches for tax year 2025. Multiple times the application would launch and then quit, not opening without restarting computer. Consistently attempted to add Canadian fund information even when indicating "no" to living anywhere outside of USA. In past versions, updates were frequent but this one had maybe one or 2 and then nothing (updates seemingly necessary, see above). Frustrating.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 23, 2026
Reviewer name: Stephen825
4 out of 5 stars
4 out of 5 stars review

TurboTax is Great but needs improvement

I have used TurboTax for years and have liked its features and ease of use. However, there are two areas that need improvement. 1. TT needs to be clearer about handling multiple IRA RMD's especially when I choose to take of my required RMD's from one IRA which is permitted by Federal law. I don't feel confident that TT understands and account for all of my RMDs. 2. TT eliminated "Its Deductible" software which was a VERY helpful tool when preparing for Non-Cash charity contributions. PLEASE give us back "Its Deductible".

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 18, 2026
Reviewer name: NOTTIKITOM
2 out of 5 stars
2 out of 5 stars review

WORST TURBO TAX PRODUCT EVER, LOSE YOUR RETURN

This was the worst year with turbo tax ever. I am seriously considering purchasing another product next year. Complete your entire return, it locks up, and then disappears and I have to start all over. It doesn't save as you go. Screw the on line feature, use the desktop. I am truly p-off. I wasted so much time and energy to have everything disappear.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 27, 2026
Reviewer name: Happy890
5 out of 5 stars
5 out of 5 stars review

TurboTax Reduces Tax Stress

Working with TurboTax takes the stress out of filing taxes. It is easy to follow and has help screens when you need extra information. I know they also offer live support and that gives the user another level of confidence when using the software. The ability to upload tax documents keeps records accurate and saves the user time too. This year I was able to scan W2s which worked out very well.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.

Mar 15, 2026
Reviewer name: Rob Ward
1 out of 5 stars
1 out of 5 stars review

Very Poor for Handling of 1099Rs.

Very poor for handling 1099Rs. Didn't handle Roth Conversions. Needed to override but then wouldn't allow filing electronically. Should have box that allows you accept the non-guarantee and file electronically with overrides. Won't be using next year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 1, 2026
Reviewer name: agilix
2 out of 5 stars
2 out of 5 stars review

Confusing, complicated, and unnecessarily updates

Poorly designed interface, with no way to change the font size on screen display. Constantly update almost every time I open the software. Also requires user to upgrade the system software which is unreasonable. I wish I could choose another alternative tax software package. No cool at al!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 8, 2026
Reviewer name: ASoG
4 out of 5 stars
4 out of 5 stars review

TurboTax is great but needs improvements

This year, as will be the case for the upcoming years, I needed to report a non taxable foreign pension (exemption under a tax treaty). I talked to three different TurboTax experts and got three completely different answers/approaches: I was told to trick the system (enter a fake 1099-R with a fake TIN), to not report the pension (the backup IRS publications referred to were irrelevant), and last to have a CPA prepare my taxes because TurboTax cannot handle this situation. I found out on the TurboTax Community Forums that I am not an isolated case. TurboTax needs to offer the option to report a non taxable foreign pension properly. Also, I have had to file by mail because TurboTax does not support Form 5471. Hopefully this form will be supported in the near future.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 1, 2026
Reviewer name: Carldude
4 out of 5 stars
4 out of 5 stars review

Recommend

I have used Turbo Tax and Quickbooks software for years and I have found the software to be accurate, reliable and intuitive. The only problems that I have is the push to pay a high-cost annual online subscription that everyone is going to and outsourcing the customer relations to India where it is difficult to understand what they are saying as they try to speak English.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.