Got hung up entering a 1099-Misc I received from Gemini for Staking Rewards. When I entered it a 1099-Misc income it wanted to set me up as a business. I don't want to be a business. I googled for help and it told me to just enter it as Other Reportable Income which I did. Turbo Tax should ask "Is this 1099-Misc for Staking Rewards.....then just enter it as Other Reportable Income.....or something like that.

TurboTAx is 90% great. It's that other 5% that is terrible. I had two massive, time consuming problems that could have been avoided had the TurboTax program been properly programmed. One involved the questions asked or maybe should have been asked. I've had this happen in past years. The second problem was that TurboTax programmed reviews and checks revealed no issues until I was prohibited from transmitting my returns. Why then? Why not earlier? In fact, I don't think it was an issue in the first place. My data was correctly entered. After hours of angst, I found a work around for the supposed "error." Completing my return should have taken a matter of hours. Because of programming glitches, it took weeks plus several hours on the phone with consultants. Yes, I did call TurboTax once, and that required several hours on an unrelated issue to those previously mentioned. The problem was resolved by the agent, but it shouldn't have occurred in the first place.

I've been using TurboTax for over 20 years. It has been a great product; however these last three years or so, the quality of TurboTax has declined. The software has more noticeable bugs. This year I started with TurboTax Online and then switched to Desktop. I had an issue with the switch (can't remember the issue). I had to uninstall and reinstall the Desktop version. Then when it was time to work on my state return, it did not load the state portion. I had to uninstall and reinstall...again! Never had these issues before. The TurboTax development and testing teams need to do a better job to improve reliability and quality.

The Tax Experts have been very helpful. The last Expert I talked to name was Trevor. He was very helpful on getting me to getting my refund. The product has a major flaw and I feel I should get a complete refund for the product purchase, submitting my State refund electronically and for having to pay for the Tax experts. Total cost $167.99. I chose Turbo Tax to save money and time, but could have used my tax person for almost the same amount of money to do my return for me and save all the time I have lost and frustration. I started my refund early and when I imported my W2 I had downloaded into Turbo Tax my 2024 W2 instead of my 2025. The first expert I talked to said that the software should have caught that, but I ran it a second to check to see if I over looked something and it took the wrong W2 without alerting me to the mistake. I just retired the first of the year and hoped I would have my return to keep me from taking money from my retirement for a while and keeping my investments until later, but I have had to sell earlier than expected. The reason I am giving two stars is because your help has been very helpful so far.

This was the worst version of TurboTax I have ever used and I have used TT since the first version came out. The new Brokerage download and review is horrible. Had trouble finding information within forms when thigs were questionable. This is the first time I do not think my taxes are accurate.

I thought the program was sufficient, but the Turbo Tax questions asking me why I didn't engage an "expert" makes me wonder whether I should have bought a different software. I don't understand why some categories do not allow a supporting worksheet, while most other categories do. I also don't understand why the medical category worksheets are so quick to accept the first digit typed as the value, instead of alloigt user to enter the full numerical value.

I was using the guide me feature for everything. It never asked me for Social Security Income. I had go back and enter it manually. I also had to initiate Crypto sell even though I had checked that I had sold Crypto. Another thing is that it carried a direct rollover of an IRA to another institution as income when comparing previous years income to this years. Last years return was clearly marked that it was a direct rollover. It showes that I made over a hundred thousand dollars more last year than I did. I did not pay taxes on it last year, but Turbo tax carried into this years software as income when it compares the two years. Too many things wrong. These are simple errors in the software. Not something complicated. I have been using TurboTax for over 10 years. There always seems to be something it does not do what it should.

Been using Turbo Tax for tears and it always works good helping with getting all my numbers in the right place. The online chat and user forum sometimes are lacking information on advance topics. I would not want to tackle doing my taxes with Turbo Tax due to the complexity of the returns.

Import feature of tax documents related to investments did not work at all which was very disappointing since this is one of the reasons i paid extra for Premier version. I have not had any problem in the past importing but this year had to enter them all by hand. If that is the way it will be next year I will stop using this product.

The changes for 2025 in the estimation of item value for charitable donations made the whole process awkward. Last year's version was much more user friendly. Also the appearance of the $40 service charge is confusing. Please clarify that it does not apply if paying by credit card.