TT desktop seems to be getting more and more buggy every year. Not the same quality control that used to be. Mark estimated/add supporting details availability is very buggy in new UI. Major issue with estimated fields and tax summary bug that doesn't go away once fields are marked not estimated. Still can't imagine another way to file on my own, but every year I am more disappointed with the quality. And no, I have zero desire to use the web version.

My experience was that in many cases,I knew more than they did and actually solved the last 3 issues keeping from being able to finish my return. One of your experts committed to follow-up with me after doing some research off-line to call me back exactly 2 hours later. They never called me back. No good!!! Also, they asked me to send them a file of last year's return, but of course couldn't tell me how to do that. Also said that they didn't have a tech department to call to find out. Not good!!!

I have been using TurboTax for over 5 years and since Turbo Tax has access to all that information this access could make organizing easier. For instance, my IRA basis was $7000 from the year 2024, but this information did not appear before it asked me if I kept track of my nondeductible basis! Why, when it has access to that information BEFORE I look it up. It also prompts me for answers from last year's return when it already has access to that information AND those answers... for instance etc, etc.... A better option would be to say " from prior years returns we are able to see such and such information; is this correct before we enter it for you".... Thank you

Everything went great except that I started the tax return in December to see if I should make a deposit because I made a few thousand dollars in the stock market. I knew my Quicken program wouldn't be correct, but close, and I knew I would wait until February to finish my taxes. In February, I started my return and deleted my Quicken download and started my return. I finished my return, and it showed I owed $1500.00. I went into Forms and found that there were two 8949 forms that were almost identical. The one from Quicken was not deleted when I deleted the Quicken download. In my final review It indicated that everything was correct. I would have thought that TurboTax would have caught 2 almost identical forms 8949.I actually only owed $233.00, which was in the ballpark of what I figured it would be. I was glad I went over my forms again before sending them.

problem with your software is it sometimes pulls stuff out of thin air and acts strangely. example: while going through my income it suddenly came up with wanting to declare my Canadian pension income. it's never asked that before and I've used turbo tax for years. besides I've never worked or did anything in Canada. But after adjustments it gets the job done.

2025 - harder to use... less friendly help... windings cause interface problems depending on resolution. Was I able to get my taxes done. Yes - but I literally spent an entire week working on them trying to find what turned out to be a check box. Just like the app - even the "My Review" is slow. If you type to fast it loses letters and keystrokes. Better engineering and more testing needed.

I used macintax and turbo tax for many years and this year's "update" was terrible. Hated the AI "we do it for you system", where you can't easily get to the tax forms and is difficult to navigate. The non-AI had some "improvements" which make it difficult to navigate to fix errors. Likely won't use turbotax next year after a few decades of using it and macintax.

Always use TT each year. Tried the tax advisor options this year and wasn't thrilled. Several attempts to have my taxes reviewed were either unsuccessful or when I did get an agent on his support wasn't any better than what I could and did myself. Also there was some issues with the PA tax download that was misidentifying and this calculating in error that had to be worked around. First time I have really had any issues with TT and wil still us it next year.

I have been using TurboTax since 2001 and it gets better each year. I have yet to run into a tax situation that TurboTax was not ready to handle. I love being able to switch back and forth between "Forms" and "Easy Step" which guides me through a comprehensive tax prep interview if desired. I also love the help and explanation info for each form, as well as the online Q and A. The fact that it integrates Federal and State tax forms is amazing. It runs quickly and flawlessly on my Mac.

Bought Turbo tax online and bought state return option because I sold real estate in NC even though I live in Florida. After entering all info and ready to file state of NC required return Turbo Tax tells me Florida does not require a state return which I know but no way to prepare the NC return. When you charge for a state return you should make clear that only applies to home state. I paid for something I did not get.