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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

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Showing 581-590 of 15,866 reviews
Apr 15, 2026
Artfulmaker
3 out of 5 stars review

Costs More, Delivers Less

It seems like this year, TurboTax had some features removed. This is my second year of using TurboTax for Mac rather than Windows. Word is, the Mac version is not as user friendly as the Windows one. But, this time, when I used the Mac version, I discovered that I could no longer specify which documents to print. I like to print just the documents for filing for my records, and save a .pdf of all of the forms and worksheets for reference. No more! Another feature that disappeared was that I could work on two returns in the same download. The names of the two people would appear when I first opened TurboTax and I could click on the name I wanted to work on. Now, if several days had passed since I had worked on the return, when I click on the icon, a new form appears and I have to search for the one I was using. At first, I thought that I had lost all of my entries. Regarding the price, the price of previous editions included a disc or download at no extra charge. Not the 2025 edition! I had to cough up an additional $45 to download TurboTax for the Mac, on top of the $80+ purchase price!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
chevyford man
4 out of 5 stars review

TT use to be great

I have been using TT since 1988 and I have to say this time has been a real nightmare. Not near as user friendly as in the past. I had to really work to find things. I did this yrs taxes 4 times and every time it was different and a different outcome. Sadly next yr I am thinking about having my taxes done. IF this yrs was done by AI then I'm done with TT. AI is NOT good !!!!!!!!!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 4, 2026
princessDia
2 out of 5 stars review

Web Version is much more user friendly

Desktop version doesn't have a good flow. It would be OK if it marked everything that you reviewed as reviewed like the web version, but if you don't actually enter data for a topic, it looks as though you didn't look at it, so it just makes it very difficult to see what sections you've finished reviewing. makes it very hard to double-check what you still need to look at.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 2, 2026
MadameV
2 out of 5 stars review

1099-G Massachusetts warning

If you have a Mass 1099G PFML tax payments but no income you cannot e-file the Mass return. Of course the program doesn't tell you this until you pay to e-file. To file federal I had to move the 1099 to other tax payments. After trying to manipulate the forms to e-file the state I gave up and took out the $43 I paid in state taxes. It was either that or mail them and be out the $25 I paid for e-file.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 11, 2026
CSGas
4 out of 5 stars review

HSA could be better

The HSA section needs a bit of help. I am on a family plan, and it only wants to know my contribution and if I also made contribution to my wife's HSA. By ignoring it an starting from scratch rather than try and import my return from last year, I was able to get it to work without telling my that I overpayed and I either need to withdraw or get charged 6%. I also have an under 25 son non dependent that is on the HSA plan, which I am guessing is what might have been causing some of the problems.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 8, 2026
Annoyed410
2 out of 5 stars review

Doesn't handle no income tax states correctly

On my W-2 it did not contain a employer ID because I live in a no income tax state. So Box 15 on my W-2 says FL and blank for employer's state ID number. However, TurboTax would not accept that combination. So, in order to get it to transmit my forms to the IRS, I had to tell it no state even though multiple state boxes where filled in on my W-2.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 1, 2026
Brayla2015
1 out of 5 stars review

Desktop Version Lost all of my Info!

I would give it zero stars if I could. Made it all the way to file my taxes and then it said I couldn't file because an update was needed. When the program closed for the update I lost all of my work and had to start completely over!! Terrible and will consider another platform next year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Same Old Turbo Tax
1 out of 5 stars review

Same Old Turbo Tax., No Help with Speical Situatio

No help with Special Situations. I have an Inherited IRA with a basis, which means I'm supposed to file a form 8606. But because Turbo Tax can't handle this situation, I'm forced to use their 8606-S, for spouse. Because I file single, I get about 15 errors during the final review and can't submit electronically. Also, Turbo Tax still can't handle all of the entries in Box 14 for New Jersey. You woudl think a state with as many filers as New Jersey would prompt Turbo Tax to make the necessary changes. But I'm still forced to quess how to handle many of these items.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 23, 2026
jmmiller58
1 out of 5 stars review

Cannot E-file state

Again, this year, it would not let me e-file the state tax return. It kept saying we run into a snag and would not go any further. Wasted 4 hours on the phone and nothing worked. Last year there was an option to pay by phone, but that option was not available this year. So, I had to print and mail my state taxes. Sad that this company has fallen down to the point where their software does not work.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Turbo Tax sucks 1961
1 out of 5 stars review

Unethical Business practice

I will be actively looking for opportunities to ditch turbotax next year for your unethical business practices. I purchased premier desktop with a $25 fee for state efile. When starting it prompted me to select online and said it was free after finishing, to file would have cost me 270 dollars. So I went to desktop and was unable to import my completed return so I redid it on desktop and when I went to file the option to pay with a card was not working (probably a turbotax policy) so I had to pay an additional $40 to use the refund to pay and amazingly that worked, who would have thought. I think there are now better options than turbo tax.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401